A customer had Outlook 2010 and IMAP accounts. They exported all info to Outlook PST files. Created Office 365 accounts. Connected to the Office 365 accounts using Outlook 2010 and imported info in the PST files. They later installed Office 365 apps.
The issue is that all the folders in Outlook 2013 still have IMAP properties and views. The only views available are related to IMAP folders.
There are many users and each user has hundreds of folders that only have "IMAP" properties and view. Is there an easy way to change all the folders from whatever they are now to "normal" mail folders?
I have already:
- Manually deleted all rules from server and client.
- Manually edited the default view applied to these "IMAP" folders and removed the filter.
- Run outlook.exe /cleanviews
- Recreated the Outlook profile
- Selected the Inbox and tried to apply the view "Compact View" to all folders including subfolders. (it changed the Inbox view but none of the subfolders that only have IMAP properties/views)
- Turned off IMAP and POP3 for the users in Office 365
Any help is appreciated