Hello , 

I should draw a sketch using visio. As it has different parts and it is complicated to draw everything with a line, I have used the auto-connect tool and I have grouped these different parts. The problem comes when I try to fill the global drawing with colour, which doesn't work. 

Could you tell me what to do? 

Thank you =)

Not exactly sure what you are trying to achieve, but it almost sounds as if you're trying to change the background colour of the page?  If so, you might try going to the Design tab, then drop down Backgrounds button and select Background Color (right at the bottom).  Here you should be able to change the background colour of the page.  HTH.

Hi EBuenda,

Please check if the answer of Wilhelm van der Merwe is helpful.

If your issue still exists, please let me know. And could you be a bit more precise explain your issue or you can upload a screenshot so that I can get more accurate solutions to this problem. Im glad to help and follow up your reply.

If you have no permission to upload a screenshot, for verifying your account you can post a comment here and they will help you verify the account, so you can upload a screenshot.

https://social.microsoft.com/Forums/en-US/d0b7305b-4051-4126-86e0-f149a6abf8ca/verify-your-account-28?forum=reportabug#3c1c64ad-8f08-4f17-800b-d947e80cf6cb

Or you could send this file to our email address:

ibsofc@microsoft.com I'd like to help you check it.

Please Note: The email subject you should use the URL or the Title Name of your case.

Regards,

George Zhao
TechNet Community Support

Hi EBuenda,

Based on your screenshot. Did you use line option to create this shape? If yes, please based on this video to check the steps of your create this shape.

https://www.youtube.com/watch?v=SdlvbG-SRTs

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope its helpful.

Regards,

George Zhao
TechNet Community Support