Feature disabled by administrator One note

Have upgraded to Office 2013 professional plus...it doesn't let me post my notes to One Drive. I have ried all options available on web such as setting some keys on office. none of them worked. Urgent help need to solve the problem

June 2nd, 2014 8:47pm

Hi,

Are you using OneNote Online or the desktop version? Is there any error message pop up? It will be great that if you can provide any error message or error code.

Please be more specific on the issue that you are facing.

As an initial troubleshooting step, I would suggest you to start OneNote with /safeboot switch, delete settings and verify result:

Press Win + R and type "onenote /safeboot" in the blank box, then press Enter. Click "Delete Settings"

This will delete the corrupted settings files, and OneNote will start with default settings.

Hope this helps.

Thanks,

Ethan Hua CHN
TechNet Community Support




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June 3rd, 2014 8:31am

ErrorI get the above error still. I have my files on my personal account(hotmail) and One Note shows my corporate email at top right. Please let me know if that'
June 11th, 2014 7:47pm

Hi,

Thanks for the feedback. Upgrading to Office 2013 professional plus might corrupt the feature of using Online content (OneDriver/SharePoint).

To solve the issue, please try the steps below:

  • Open regedit.exe in your PC as an administrator.
  • Navigate  to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet
  • Check the key UseOnlineContent, change its value to 2

If the key of UseOnlineContent is not there, just create it and set its value to 2. Save and restart you computer, then try again.

Thanks,

Ethan Hua CHN
TechNet Community Support

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June 12th, 2014 10:07am

I have it already..it doesn't work still. The options you have presented are available over web, I have tried all these options

1) Registry settings

2) Uninstall and Re-install

Do you have any more thoughts?

As I mentioned in my previous reply "I have my files on my personal account(hotmail) and One Note shows my corporate email at top right". Do you think this might be causing the issue.

June 16th, 2014 10:53am

Any suggestions yet?

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June 18th, 2014 6:15pm

Any suggestions yet?

June 18th, 2014 6:15pm

No Kiran, store your notebook on your own OneDrive (your personal hotmail account) is not a problem here.

Have you ever tried to repair your Office installation?

The steps that suggested by Ethan above should be the anwser, however, if that didn't fix your case, I would suggest you to repair your Office installation or even try to completely remove it and then reinstall it.

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June 25th, 2014 1:46am

SignInOptions value

Description

0

Default - displays both the user's Microsoft account ID and the organization ID.

1

This only displays their Microsoft account ID.

2

This only displays their organization ID.

3

Does not display either ID type. The user will be unable to log on. If you set SignInOptions to 3, and a user triggers the logon page, no ID types will be offered to the user. Instead, the message Sign in has been disabled is displayed.

 

 

UseOnlineContent value

Description

0

Do not allow user to access Office 2013 resources on the Internet.

1

Allow user to opt in to access of Office 2013 resources on the Internet.

2

Default - Allows the user to access Office 2013 resources on the Internet.

Windows Registry Editor Version 5.00

 

[HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\common\signin]

"signinoptions"=dword:00000000

 

[HKEY_USERS\S-1-5-21-1957994488-842925246-40105171-1851840\Software\Policies\Microsoft\office\15.0\common\signin]

"signinoptions"=dword:0000000

 

[HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\common\internet]

"useonlinecontent"=dword:00000002

 

[HKEY_USERS\S-1-5-21-1957994488-842925246-40105171-1851840\Software\Policies\Microsoft\office\15.0\common\internet]

"useonlinecontent"=dword:00000002

  • Edited by jfoottit 19 hours 36 minutes ago
  • Proposed as answer by jfoottit 19 hours 35 minutes ago
September 11th, 2015 7:55am

SignInOptions value

Description

0

Default - displays both the user's Microsoft account ID and the organization ID.

1

This only displays their Microsoft account ID.

2

This only displays their organization ID.

3

Does not display either ID type. The user will be unable to log on. If you set SignInOptions to 3, and a user triggers the logon page, no ID types will be offered to the user. Instead, the message Sign in has been disabled is displayed.

 

 

UseOnlineContent value

Description

0

Do not allow user to access Office 2013 resources on the Internet.

1

Allow user to opt in to access of Office 2013 resources on the Internet.

2

Default - Allows the user to access Office 2013 resources on the Internet.

Windows Registry Editor Version 5.00

 

[HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\common\signin]

"signinoptions"=dword:00000000

 

[HKEY_USERS\S-1-5-21-1957994488-842925246-40105171-1851840\Software\Policies\Microsoft\office\15.0\common\signin]

"signinoptions"=dword:0000000

 

[HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\common\internet]

"useonlinecontent"=dword:00000002

 

[HKEY_USERS\S-1-5-21-1957994488-842925246-40105171-1851840\Software\Policies\Microsoft\office\15.0\common\internet]

"useonlinecontent"=dword:00000002

  • Edited by jfoottit Friday, September 11, 2015 11:54 AM
  • Proposed as answer by jfoottit Friday, September 11, 2015 11:55 AM
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September 11th, 2015 11:53am

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