Fault Module Name: StackHash_102b

Word keeps crashing:

Tried to disable the hardware acceleration and disabled some addin's but
still crashing

Problem signature:
  Problem Event Name: APPCRASH
  Application
Name: WINWORD.EXE
  Application Version: 15.0.4569.1504
  Application
Timestamp: 52c5fde3
  Fault Module Name: StackHash_102b
  Fault Module
Version: 6.1.7601.18247
  Fault Module Timestamp: 521eaf24
  Exception
Code: c0000374
  Exception Offset: 00000000000c4102
  OS
Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional Information
1: 102b
  Additional Information 2: 102b8e854c0b485c048c6e9963b57aef
 
Additional Information 3: 4b58
  Additional Information
4: 4b58128a41e71d657843143ada8bea0b

July 22nd, 2015 12:07pm

Hi,

The StackHash error occurs when DEP is invoked and has an issue with whatever application youre trying to run (and there are several hundred out there that seem to give it fits). The error is related to Data Execution Prevention. Now we may follow the below steps:

  1. Open the Start menu and click Control Panel
  2. Browse to System Maintenance then System
  3. In the left panel, select Advanced System Settings from the available links
  4. You should now see the System Properties Window, which will have three sections. The top section is labeled Performance and has a Settings button. Click this button.
  5. Select the Data Execution Prevention tab.
  6. Select the option which reads Turn on DEP for all programs and services except those I select.
  7. Use the Browse button to locate the executable file for the application you were trying to start (oiwsetup.exe) when you received the StackHash error, and click  Open to add it to your exceptions list.
  8. Click Apply or OK to commit your changes.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
July 24th, 2015 1:56am

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