I am having issues with my Dell. One morning, it just didn't work. The operating system is Windows XP Home Edition. The error message it is giving is: STOP: c000021a (Fatal System Error) The Windows Logon Process System process terminated unexpectedly with a status of 0xc0000039 (0x0000000 0x00000000). The system has been shut down. I've read a bunch of information from the Dell website, I've tried to restart in safe mode, tried to return to the last known configuration that worked properly and I couldn't get the "Ctrl/F11" function to work to restore it to the factory setting. I don't know what do do. I'm not computer savvy, but I can follow directions.I do not have the original disks that came with the computer, but it still has the stickers on it from when I purchased it with the product key number and such. Any suggestions would be greatly appreciated. Thank you! Shannon

Hi Shannon, This is Exchange Server General Discussion forum. Thanks for the understanding and posting this query in XP SP3 forum, you would get better and faster responses from Windows XP experts. http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3990184&SiteID=17