Fail to start exchange 2007 mailbox server on CCS
I am installing Exchange 2007 mailbox server on CCS running on windows 2008.In mysite I have Exchange 2003 running and Exchange 2008 transport/CAS hasup and running. I follow this link (http://technet.microsoft.com/en-us/library/bb676458(EXCHG.80).aspx)toconfigure cluster and install first active mailbox on CCS. Installation runs pretty smooth without error. At end of first active mailbox install, I run Stop-ClusteredMailboxServer command to make mailbox server offline then reboot machine. After server reboots, WhenI run Start-ClusteredMailboxServer to start mailbox server, I got following error:
WARNING: An unexpected error has occurred and debug information is beinggenerated: Object reference not set to an instance of an object.Start-ClusteredMailboxServer : Object reference not set to an instance of an object.At line:1 char:29+ start-clusteredmailboxServer <<<< EXCH7
Anyone have this same problem?
Thanks
June 14th, 2008 12:35am
By "ccs" may I assume you mean Continuous Cluster Replication (CCR)? Of course by Exchange 2008 you mean 2007.
I think it might be a powershell issue. You could try running it from another machine that has the management tools installed.
You can also read here asI think this is the same issue: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2374058&SiteID=17
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June 14th, 2008 5:45am
You are right it is CCR and Exchange 2007. Sorry, too many typo.
I run Start-ClusteredMailboxServer command on both Exchange management console and Shell. They both got "Object reference not set to an instance of an object" error.
When I run it on shell with -verbose switch, I got following results:
[PS] C:\Windows\System32>start-clusteredmailboxServer -Identity:exch7 -verboseVERBOSE: Start-ClusteredMailboxServer : Beginning processing.VERBOSE: Start-ClusteredMailboxServer : Administrator Active Directory sessionsettings are: View Entire Forest: 'False', Default Scope: 'aegislimited.com',Configuration Domain Controller: 'dc4.aegislimited.com',VERBOSE: Start-ClusteredMailboxServer : Searching objects "exch7" of type"Server" under the root "$null".VERBOSE: Start-ClusteredMailboxServer : Previous operation run on domaincontroller 'dc4.aegislimited.com'.WARNING: An unexpected error has occurred and debug information is beinggenerated: Object reference not set to an instance of an object.Start-ClusteredMailboxServer : Object reference not set to an instance of an object.At line:1 char:29+ start-clusteredmailboxServer <<<< -Identity:exch7 -verbose
Error happened At line:1 char:29. What this mean? Where can I find this line1: char:29?
June 15th, 2008 6:24pm
try: http://support.microsoft.com/kb/952119
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June 15th, 2008 8:55pm
Thanks for reply.
In my case, I just installed exchange 2007 on first node. After reboot I failed to make mailbox server online because of this error. Exchange 2007 have not been installed to second CCR node yet. And I never run Enable-ContinuousReplicationHostName on both cluster node yet.
June 16th, 2008 1:50am
Dear customer:
Based on my knowledge, the complete command of Start-ClusteredMailboxServer is like the following, make sure you assign Identity parameter to it.
Start-ClusteredMailboxServer -Identity:ClusteredMailboxServer1
For more information about Start-ClusteredMailboxServer, please refer to the following document:
Start-ClusteredMailboxServer
http://technet.microsoft.com/en-us/library/bb124258(EXCHG.80).aspx
In order to better troubleshoot the issue, I want to confirm the following information with you:
1. How do you run Stop-ClusteredMailboxServer cmd-let? Send the complete command that you have performed to the forum.
2. On the active node of Exchange server 2007 CCR, run the following cmd-let, post the result to the forum.
Get-ClusteredMailboxServerStatus -Identity: CMS1
3. On the active node of Exchange server 2007 CCR, open Event Viewer, navigate to application, right click it and select save log file as .evt file, send the .evt file to v-rocwan@microsoft.com for further research.
4. On the active node, Open EMC, open toolbox,
a) Open EXBPA;
b) Connect to Active Directory;
c) Input the name of DC; make sure you are using Exchange Administrator account and Domain User account
d) Click "Connect to the Active Directory Server"
e) Select entire Organization as the Scan Scope, type "Health Check"
f) Click "Start Scanning"
g) When the scan finishes, Click "View a report" in the left pane and click the report in the right pane
h) Click "Export report", select the type as XML (will save entire data file).
i) Compress the XML and send it to v-rocwan@microsoft.com.
Thanks for cooperation. If anything is unclear, please feel free to let us know.
Rock Wang - MSFT
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June 16th, 2008 5:48am
Thanks to reply.
1. The command I run to stop-ClusteredMailboxServer is as below:
Stop-ClusteredMailboxServerEXCH7 -StopReason Setup -Confirmfalse
2. On the active node of Exchange server 2007 CCR, the results for Get-ClusteredMailboxServerStatus -Identity:EXCH7
Identity : EXCH7ClusteredMailboxServerName : EXCH7.aegislimited.comState : OfflineOperationalMachines : {exch7a, EXCH7B <Active, Quorum Owner>}FailedResources : {<Second Storage Group>/<Public Folder Databa se> -- Offline, Exchange System Attendant Ins tance (EXCH7) -- Offline, <First Storage Grou p>/<Mailbox Database> -- Offline, Network Nam e (EXCH7) -- Offline, Exchange Information St ore Instance (EXCH7) -- Offline}OperationalReplicationHostNames : {exch7a, exch7b}FailedReplicationHostNames : {}InUseReplicationHostNames : {exch7a, exch7b}IsValid : TrueObjectState : Unchanged
WARNING: One or more resources are in the failed or offline (i.e. stopped ordismounted) state. Please check the event log for more details.
June 16th, 2008 3:02pm
Dear customer:
Thanks for your reply. I have received your log file. However I am unable to open the .evtx file, my test machine is Windows server 2003 with 32 bit OS.
Please save the .evtx file as .txt file, and send it to v-rocwan@microsoft.com again, thanks!
According to your EXBPA log file, I found the following error:
Exchange server cannot be contacted Server: EXCH7
Exchange server EXCH7 is down or unreachable. This could be the result of a network or permissions problem. Error: The network path was not found
You can refer to the following document to check that:
This Exchange server is down or unreachable
http://technet.microsoft.com/en-us/library/aa998683.aspx
Additionally, I want to confirm the following information with you:
On the active node, send Exchange setup logs to v-rocwan@microsoft.com for further research, they are located under C:\ExchangeSetupLogs:
Exchange Server Setup Progress.log
ExchangeSetup.log
New-ClusteredMailboxServer-20060621-1259520169.msh
On the active node, send cluster.log file to v-rocwan@microsoft.com.
On the active node, run the following command, ,
Cluster group <CMSName> /move:<NodeName>
Rerun Start-ClusteredMailboxServer <CMSName> command ,
Check the effect; please let me know the result.
Thanks for your cooperation. If anything is unclear, please feel free to let us know.
Rock Wang - MSFT
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June 17th, 2008 2:04pm
EXBPA log shows EXCH7 cannot be contacted because EXCH7 is offline(I cannot make it online.)
Good news is I can make it online now after I run Cluster Group move command.
Thank you very much.
June 17th, 2008 6:51pm
Dear customer:
I am so glad to know the issue has been solved. It's been a pleasant experience working with you.
Thanks again and have a great day!
Rock Wang - MSFT
Free Windows Admin Tool Kit Click here and download it now
June 18th, 2008 10:45am