I have Outlook 2013, with Social Connectors to Facebook and LinkedIn.

I changed my Facebook password 2 weeks ago and when i updated it in Outlook, it said Incorrect username or password.

I have removed my Outlook account and put it back but the Facebook Connector continually says that, the LinkedIn Connector is still working fine.

Can anyone please provide assistance for this?

• Edited by CoCT_Jody Thursday, November 27, 2014 11:38 AM

Did you disconnect/sign out of   the facebook account and sign back in?

Did you ever find out how to fix this problem? I'm having the exact same issue now and cannot seem to make this work anymore no matter what I try. I'm very frustrated right now!!!!

Are both facebook and linkedin affected or just linkedin?

LinkedIn social connector is no longer supported. More information: http://www.slipstick.com/outlook/social-connector-outlook/linkedin-social-connector-provider-going-away/

No, it's just Facebook. Ever since I updated my password with FB a few days ago, it hasn't worked. I've tried using the actual FB password, special app-specific passwords generated through FB, and tried entering the one-time use codes sent via my phone. Nothing is working. I have Windows 8.1, Office 365, Outlook 2013. Any suggestions? Thanks!

You'd use the app password in outlook if you have multi-factor auth enabled.

I thought I had already done that with Facebook, but am I supposed to do that somewhere in Outlook 2013 as well? Is there some little box I'm not checking or setting I need to change somewhere? (That is usually what happens to me!) Thanks!

Okay, so I have triple-checked and I do in fact have multi-layered authorization settings activated in Facebook. Specifically, I have login approvals checked and have tried using the authorization codes sent to my cellphone and I have also tried generating several app passwords. Nothing works. Just in case, I also tried disabling the multi-layered authorizations to see if I could login the old way, and even THAT didn't work. So now I'm convinced that there is some setting somewhere I'm just not seeing. Any advise on this issue would be greatly appreciated!

this problem actually disappeared of me, after i re-installed my whole system. now the facebook social connector is working fine