Hi,
We have a hybrid environment with students having mailboxes on Exchange Online and staff mailboxes on Exchange on-premises. Parents Active Directory user accounts are not mail-enabled or mailbox-enabled.
We need to populate Active directory with parents email addresses for integration purposes with other systems. Do you envisage any issues with using AD E-mail field to enter external email addresses?
Thank you for your help.
Svetlana

You should only need to populate the 'mail' attribute. Possibly the 'mailNickName' one as well.

You should only need to populate the 'mail' attribute. Possibly the 'mailNickName' one as well.

• Marked as answer by Svets 51 minutes ago

Hi ,

Thank you for your question.

Did you mean you type external email address in the following snapshot(if I misunderstand, please be free to let me know):

If that, it is no issue about present email system, but we could not send email to those AD account, because those account didnt have internal email address account, we just send email to those external email address.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

no problems with Global address book?

We just need to extract parents email addresses and want to use the email field for integration purposes with other internal web systems.