I used to "officially" support Exchange up to Version 2003.  I have a co-worker who was having a lot of mailbox problems, so I thought I would try to help him out.  (P.S.  I receive permission to do so :)  So, I exported his mailbox to a .pst.  I then deleted his mailbox, recreated a new mailbox, and imported his .pst.  His Outlook 2007 is working great now!  The only problem is that most of his appointments have COPY: in front of the name, and he cannot edit his old appointments or reply to any that were sent to him.  New appointments work just fine.

I read that to fix this problem, I should be able to take the original .pst file, and move the appointments from this file to the calendar in the new mailbox.  I tried to do this with a single appointment, but I received an error, "You cannot move one occurrence of an appointment series to a different folder.  To move a recurring appointment, you must move the original appointment or copy the single occurence and move the copy."  He has a lot of recurring appointments...

My question is:  Is there anything I can do, if I have the original .pst file, to resolve the issue of his appointments being non-updatable, other than to delete and re-create the appointments?  Also, he cannot delete the appointments.  As an admin., I can delete them, but they are not deleted on the attendee or resource [conference room] calendars.  He would need to document all of his appointments, attendees, conference rooms, etc.; I would then need to delete them from his calendar and the conference room calendars; and he would then need to recreate them--Yuk!   Thanks for any help you can provide!  It is greatly appreciated...

• Edited by Kathleen Le Cloux Monday, September 23, 2013 7:56 PM

Try changing the view of the source calendar to a List view.

Hi,

According to your description, there was a mailbox that had been exported as PST from Outlook 2007. Then at some point the Exchange Mailbox was deleted and was given a new empty mailbox. When importing the PST into this mailbox (via Outlook), the calendar items show that they are copies and will not be updated.

This is by design. The following KB Article describes why this behavior occurs:

How to move Outlook meetings without losing the option to "Send Update"

http://support.microsoft.com/kb/2167170/en-us

In your environment, the issue may not be fixed because the original mailbox does not exist anymore and the calendar items are already copied. The workaround presented in the KB article cannot be implemented. 

Thanks,

Winnie