We've been using an Exchange organization for a while now as a means of sharing calendars, and storing e-mail downloaded from POP3 for some time now. I need some help in making sure that the transition is as smooth as possible switching over to Exchange. Some of the questions might seem basic, but I haven’t had time to dig too deep & a lot of these questions are really complex technical questions, which is tough to search for. If you have resources to direct my planning further or answer to these questions that would be great! Current Setup: Dedicated Server with POP3 E-mail Accounts. Users all have exchange accounts, & [default] POP3 accounts. The POP3 accounts download e-mail to Exchange mailboxes. Local server is a Windows Server 2008 Standard box with Exchange Server 2008 v.8.2 Build 176.2 1. Connectivity: 1a. I know I need a public SSL Certificate. Do I get the certificate for the public DNS or internal DNS or both? How do I go about setting up & signing the certificate? 1b. Right now Outlook is configured to connect to the local netbios name of the server. Do I deploy a new MSP which changes the settings, or add Outlook 2003 & 2007 Administrative templates and change it from there? How do I configure outlook to connect via the LAN rather than WAN when on-site? We have U-Verse for speed, but our servers have a T1 that they are on. We would suck up all the T1 bandwith just by going out uverse & coming back in on T1 with clients. 1c. We have some Mac systems, how do we connect their mac mail & calendar to Exchange? Do you have any websites with tutorials to do this? I'm primarily a PC & Linux guy. 1d. We have a number of people with iDevices, which would need Exchange. I know I just put in the public DNS, but how do I configure Exchange to support them, and sync E-mail, calendars & notes? 2. Mail Accounts & Mailboxes: 2a. I know you can configure people’s e-mail addresses so that they can receive e-mail from multiple e-mail addresses (like andrew@ and andrew.davis@), but how can I configure aliases that multiple users can receive e-mails? For instance a form gets filled out which needs to be e-mailed to 2 people? 2b. We have a number of Website domains and it would be nice if I could use Exchange to manage the e-mail for the domains, and have users be able to have one mailbox for their e-mail address at different domains. How would Exchange & Outlook be configured to allow sending e-mail from both domains from one mailbox? 2c. We have a number of group e-mail accounts which need send & receive access for multiple people. How do I setup Exchange for these? I assume I setup disabled user accounts & give the users that need to send & receive for that account Full Access permissions. Also how would people go about selecting which account to send from? 2d. We are still looking for a system for room reservations, and looking at Exchange. Does anyone have good tips on how to best approach this? We would also need to use it to book events off-site & publish them by the department that's running them, whether it's on-site or off-site. Will exchange do this or does anyone know where else we can search for this type of product? Thanks again for looking through these! I’m anxious to finally move away from POP3!

1a. You only need one if you're going to use OWA, ActiveSync and/or Autodiscover. You can deploy different ways and the answer to your question depends on how you plan to deploy. 1b. You have asked a lot of questions here. I don't know what you mean by MSP. The answer is that basically if you're using Outlook 2007, it'll figure things out if you've vonfigured everything properly in Exchange 2007. 1c. Entourage 2008 is a good client. 1d. IMAP? I'm not sure what iDevices are. 2a. A distribution group with the two users as members. 2b. Use two mailboxes. 2c. Grant mailbox rights to the users who log in to that mailbox. 2d. Before Exchange 2007, I'd have suggested a third-party product, but I think Exchange 2007 handles this pretty well.-- Ed Crowley MVP"There are seldom good technological solutions to behavioral problems.". "Andrew T. Davis" wrote in message news:0d3f69fa-73a7-4770-b424-52e617029ab5...We've been using an Exchange organization for a while now as a means of sharing calendars, and storing e-mail downloaded from POP3 for some time now. I need some help in making sure that the transition is as smooth as possible switching over to Exchange. Some of the questions might seem basic, but I havent had time to dig too deep & a lot of these questions are really complex technical questions, which is tough to search for. If you have resources to direct my planning further or answer to these questions that would be great! Current Setup: Dedicated Server with POP3 E-mail Accounts. Users all have exchange accounts, & [default] POP3 accounts. The POP3 accounts download e-mail to Exchange mailboxes. Local server is a Windows Server 2008 Standard box with Exchange Server 2008 v.8.2 Build 176.2 1. Connectivity: 1a. I know I need a public SSL Certificate. Do I get the certificate for the public DNS or internal DNS or both? How do I go about setting up & signing the certificate? 1b. Right now Outlook is configured to connect to the local netbios name of the server. Do I deploy a new MSP which changes the settings, or add Outlook 2003 & 2007 Administrative templates and change it from there? How do I configure outlook to connect via the LAN rather than WAN when on-site? We have U-Verse for speed, but our servers have a T1 that they are on. We would suck up all the T1 bandwith just by going out uverse & coming back in on T1 with clients. 1c. We have some Mac systems, how do we connect their mac mail & calendar to Exchange? Do you have any websites with tutorials to do this? I'm primarily a PC & Linux guy. 1d. We have a number of people with iDevices, which would need Exchange. I know I just put in the public DNS, but how do I configure Exchange to support them, and sync E-mail, calendars & notes? 2. Mail Accounts & Mailboxes: 2a. I know you can configure peoples e-mail addresses so that they can receive e-mail from multiple e-mail addresses (like andrew@ and andrew.davis@), but how can I configure aliases that multiple users can receive e-mails? For instance a form gets filled out which needs to be e-mailed to 2 people? 2b. We have a number of Website domains and it would be nice if I could use Exchange to manage the e-mail for the domains, and have users be able to have one mailbox for their e-mail address at different domains. How would Exchange & Outlook be configured to allow sending e-mail from both domains from one mailbox? 2c. We have a number of group e-mail accounts which need send & receive access for multiple people. How do I setup Exchange for these? I assume I setup disabled user accounts & give the users that need to send & receive for that account Full Access permissions. Also how would people go about selecting which account to send from? 2d. We are still looking for a system for room reservations, and looking at Exchange. Does anyone have good tips on how to best approach this? We would also need to use it to book events off-site & publish them by the department that's running them, whether it's on-site or off-site. Will exchange do this or does anyone know where else we can search for this type of product? Thanks again for looking through these! Im anxious to finally move away from POP3! Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

1a. You only need one if you're going to use OWA, ActiveSync and/or Autodiscover. You can deploy different ways and the answer to your question depends on how you plan to deploy. >>> We have one Exchange 2007 Server, and we're planning on using it for everyone, both internal & external. How do I configure the Publicly signed certificate to handle both the fully-qualified external DNS as well as the internal fully-qualified domain name? 1b. You have asked a lot of questions here. I don't know what you mean by MSP. The answer is that basically if you're using Outlook 2007, it'll figure things out if you've vonfigured everything properly in Exchange 2007. >>>I have everyone deployed with either office 2003 or 2007. Right now the installers are configured to setup a new outlook profile with exchange account server name of the internal Netbios name for our server. How do I push out an update where I wouldn't have to go to every person & switch the settings manually. 1c. Entourage 2008 is a good client. >>>I don't know if Entourage will work, as everyone on macs are using personal copies of home & student editions. Once Office 2010 for mac comes out we'll probably buy those but for now I don't think they have exchange support. 1d. IMAP? I'm not sure what iDevices are. >>> Shorthand for Apple's mobile hardware. Essentially iPod, iPhone, iPad. It has exchange support, but I have never tried to configure it. 2a. A distribution group with the two users as members. 2b. Use two mailboxes. >>> There's no way to be able to use one mailbox? I'd like to be able to have it as easy as possible for users who are currently using POP3 and selecting the e-mail address from the "account" dropdown. 2c. Grant mailbox rights to the users who log in to that mailbox. >>> So a disabled user account is the right way to do this? I assume I just use AD settings for Outlook to make the "from" box show up for everyone? 2d. Before Exchange 2007, I'd have suggested a third-party product, but I think Exchange 2007 handles this pretty well. >>> Do you know of any good resources to aid research into this? Thanks again for the help! This has been enormously beneficial. I know it'll be a little bit of a learning experience for the users but they'll get used to it and never want to go back to POP3 :)