Exchnage 2003 Event Viewer Errors 116 and 7023 after install intranet component in SBS 2003
After instaled intranet component in SBS 2003, because of Sharepoint. Now i can revive or send emails by exchange. I recive the folowing erros in the event viewer: Event Type: Error Event Source: RESVC Event Category: None Event ID: 116 Date: 12/9/2002 Time: 12:04:24 User: N/A Computer:SERVIDOR Description: The description for Event ID ( 116 ) in Source ( RESVC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: /LM/RESVC/.Data:0000: 03 00 00 00 .... Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date:16-11-2007Time:12:04:07User:N/A Computer: SERVIDOR Description: The Microsoft Exchange Routing Engine service terminated with the following error: The system cannot find the path specified.
November 16th, 2007 7:56pm

I would really like to see a reply from Microsoft here. I have exactly the same problem as DepTecnicodoes and have tried all the recommended resolutions posted by members and none have worked. My Server has a corruption in the metabase.bin file which I ran the command line script: "cscript adsutil.vbs ENUM_ALL resvc" recommended by Microsoft but the problem is I have restored a Known Good version of this file from backup and still have the same error. My problem started like so, 1: Outlook Web Access went offline (Login Failed but Page was displayed) along with Active Sync server side and half of IIS was missing, Application Pools for Exchange and ASP .net was not available. 2: I imported a backup of the Application Pool Files from XML Backup I had from an earlier time. 3: I removed the Share Point Components and SQL Files associated with them recommended by http://support.microsoft.com/kb/829114/en-us#appliesto 4:Rebooted. 5: Reinstalled SharePoint according to the same document above. 6: My SharePoint Services are not fully running, Web sites for Exchange still do not work and Active Sync is offline. Back to Square One. This fixed this Error: #50070: Unable to connect to the database STS_Config on <SERVER>\SharePoint. Check the database connection information and make sure that the database server is running. 7: Then I got the following error: The description for Event ID ( 116 ) in Source ( RESVC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: /LM/RESVC/. 8: Exchange went offline entirely with no indication of a problem except this error. Mail wont send or receive but mail stores are mounted and Outlook is connected. I have tons of Hard Drive space. My Server is only three months old and it was a fresh Load of SBS 2003. Like I said I have tried the restore of the metabase.bin file from a known good backup and still have this error coming up. We need some assistance from you Microsoft Engineers here so common spill the beans. I run the Latest Trend-Mirco Worry Free Suite and no viruses have been picked up. Oh Also, Please do something to fix the SQL SP4 update. I really dont have time to spend three hours on the phone to do a MSDE Account Minip to get your update installed. Looking forward to your response. Microfarad.
Free Windows Admin Tool Kit Click here and download it now
September 5th, 2008 9:22am

I ended up fixing this problem. It is not a five minute fix however. This document is for some reason no longer in the Microsoft KB Articles list???? The problem with these problems is there is very little good information in the errors generated in the event logs. Proceedure 1: How to reinstall Internet Information Services 6.0 in Windows Small BusinessServer 2003View products that this article applies to.Article ID : 887305Last Review : February 11, 2005Revision : 2.0Important This article contains information about modifying the registry.Before you modify the registry, make sure to back it up and make sure thatyou understand how to restore the registry if a problem occurs. Forinformation about how to back up, restore, and edit the registry, click thefollowing article number to view the article in the Microsoft KnowledgeBase:256986 (http://support.microsoft.com/kb/256986/) Description of theMicrosoft Windows RegistryOn This PageINTRODUCTIONMORE INFORMATIONStep 1: Remove IISStep 2: Install IISStep 3: Verify connectivity to IISAPPLIES TO INTRODUCTIONThis article describes how to reinstall Microsoft Internet InformationServices (IIS) 6.0 in Microsoft Windows Small Business Server 2003.Back to the top MORE INFORMATIONIn a particular scenario, you may want to remove, and then reinstall IIS inWindows Small Business Server 2003. To do this, follow these steps: Important These steps remove all your IIS configuration settings. After youfollow these steps, you must restore any custom Web sites and reinstall anyprograms that require IIS. For example, programs such as Microsoft ExchangeIntelligent Message Filter, Microsoft Customer Relationship Management(CRM), and many third-party antivirus programs require IIS and will nolonger work after you follow these steps. Therefore, before you follow thesesteps, we recommend that you first try all other resources or methods toresolve the IIS-related problem that you experience. We recommend that youonly remove and reinstall IIS as your last method to resolve a problem thatyou experience in Windows Small Business Server. Additionally, we recommendthat you backup up the system state, the http://Companyweb database, and theIIS metabase before you follow these steps. For additional information abouthow to back up the companyweb database, click the following article numberto view the article in the Microsoft Knowledge Base:829112 (http://support.microsoft.com/kb/829112/) How to back up and restorehttp://companyweb data in Windows Small Business Server 2003 Step 1: Remove IISWarning If you use Registry Editor incorrectly, you may cause seriousproblems that may require you to reinstall your operating system. Microsoftcannot guarantee that you can solve problems that result from using RegistryEditor incorrectly. Use Registry Editor at your own risk. 1. Click Start,point to Control Panel, and then click Add or Remove Programs.2. In the Currently installed programs list, click Windows Small BusinessServer 2003, and then click Change/Remove.3. In the Microsoft Windows Small Business Server Setup program, click Next.4. Click Next, click Maintenance on the Action menu next to Server Tools,click Remove on the Action menu next to Intranet, and then click Next.5. Click Next, and then click Finish on the Finishing Your Installation pageof the Microsoft Windows Small Business Server Setup program.6. Remove the Microsoft SQL Server Desktop Engine for the Windows SharePointServices (WSS) database. To do this follow these steps. ImportantIf you wish to keep your Sharepoint (companyweb) Web site anddatabase, skip steps 6 through 10 and proceed to step 11. If you wish toremove Sharepoint and install a new Sharepoint (companyweb) Web site anddatabase, proceed with step 6. Warning If you proceed with steps 6 through 10, you will have a defaultcompanyweb Web site once you have completed the steps in this article. a.In the Add or Remove Programs dialog box, click Microsoft SQL Server DesktopEngine (SHAREPOINT), and then click Remove.b. On the following message that appears, click Yes:Are you sure you want to remove Microsoft SQL Server Desktop Engine(SHAREPOINT) from your computer? 7. Remove the following intranet-related registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusines sServer\IntranetTo do this, follow these steps: a. Click Start, click Run, type regedit,and then click OK.b. Locate and click the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusines sServer\Intranetc. On the Edit menu, click Delete, and then click Yes on the followingmessage that appears:Are you sure you want to delete this key and all its subkeys? 8. Remove the following Windows SharePoint Services-related registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SHAREPOINTImportant Do not remove this registry subkey if you did not remove theMicrosoft SQL Server Desktop Engine for Windows SharePoint Services in step6. To remove this registry subkey, follow these steps: a. Click Start, clickRun, type regedit, and then click OK.b. Locate, and then click the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SHAREPOINTc. On the Edit menu, click Delete, and then click Yes on the followingmessage that appears:Are you sure you want to delete this key and all its subkeys? 9. Remove the following registry subkey, if it exists:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web ServerExtensions\Ports\Port /LM/W3SVC/4:Note Do not remove the "Port /LM/W3SVC/1:" registry subkey. The "Port/LM/W3SVC/1:" registry subkey refers to the Microsoft FrontPage 2002 ServerExtensions component which is installed on the Default Web Site.Additionally, if registry subkeys such as "Port /LM/W3SVC/n:" appear, backup these registry subkeys, and then remove them. To remove this registry subkey, follow these steps: a. Click Start, clickRun, type regedit, and then click OK.b. Locate, and then click the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web ServerExtensions\Ports\Port /LM/W3SVC/4:c. On the Edit menu, click Delete, and then click Yes on the followingmessage that appears:Are you sure you want to delete this key and all its subkeys? 10. Rename the following folder:C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINTImportant Do not rename this folder if you did not remove the Microsoft SQLServer Desktop Engine for Windows SharePoint Services in step 6. To rename this folder, follow these steps: a. Click Start, click Run, type%programfiles%\Microsoft SQL Server, and then click OK.b. Right-click MSSQL$SHAREPOINT, and then click Rename.c. Type MSSQL$SHAREPOINT.old, and then press ENTER. 11. Remove Internet Information Services. To do this, follow these steps: a.Click Start, point to Control Panel, and then click Add or Remove Programs.b. Click Add/Remove Windows Components, click Application Server, and thenclick Details.c. Click to clear the Internet Information Services (IIS) check box, andthen click Yes on the following message that appears:The following components are dependent on the installation of the "InternetInformation Services (IIS)" ASP.NETRPC over HTTP Proxy Is it OK to remove these components as well?d. Click OK, click Next, and then click Finish when the Windows ComponentsWizard has completed configuring Windows Small Business Server. 12. Rename the Inetpub folder to Inetpub.old. To do this, follow thesesteps: a. Right-click Start, and then click Explore.b. Expand Local Disk (C, right-click Inetpub, and then click Rename.c. Type Inetpub.old, and then press ENTER. Step 2: Install IIS1. Reinstall the Internet Information Services component. To do this, followthese steps: a. Click Start, point to Control Panel, and then click Add orRemove Programs.b. Click Add/Remove Windows Components, click Application Server, and thenclick Details.c. Click to select the Internet Information Services (IIS) check box, andthen click Details.d. Click to select all the following check boxes, and then click OK:FrontPage 2002 Server ExtensionsNNTP ServiceSMTP Servicee. Click to select the ASP.NET check box, and then click OK.f. Click Networking Services, and then click Details.g. Click to select the RPC over HTTP Proxy check box, and then click OK.h. Click Next, and then click Finish when the Windows Components Wizard hascompleted configuring Windows Small Business Server. Note You may be prompted to insert one or more of the Windows Small BusinessServer CDs during this configuration process. 2. Install the Windows Small Business Server intranet component. To do this,follow these steps: a. In the Add or Remove Programs dialog box, clickWindows Small Business Server 2003 in the Currently installed programs list,and then click Change/Remove.b. Click Next two times.c. On the Action menu next to Server Tools, click Reinstall.d. On the Action menu next to Intranet, click Install.e. Expand Client Deployment.f. On the Action menu next to Internet Explorer 6.0, click None(Installed).g. On the Action menu next to Microsoft Office Outlook 2003, click None(Installed).h. On the Action menu next to Exchange Server, click Reinstall.i. Click Next two times, leave the Log on automatically option selected,type your password in the Password box, and then click Next.j. Click Next, and then click Finish on the Finishing Your Installationpage of the Microsoft Windows Small Business Server Setup program. Note You may be prompted to insert one or more of the Windows Small BusinessServer CDs during this configuration process.Note If the Intranet component does not install successfully, see thefollowing Microsoft Knowledge Base article:832880 (http://support.microsoft.com/kb/832880/) You cannot successfullyinstall the intranet component or connect to http://companyweb in WindowsSmall Business Server 2003In this scenario, after you install the hotfix that is described in articlenumber 832880 and then restart the computer, the intranet component istypically installed.3. Reapply any service packs and updates for Microsoft Exchange Server andMicrosoft Windows SharePoint Services.4. Add the ConnectComputer virtual directory to the Default Web site. To dothis, follow these steps: a. Click Start, point to Administrative Tools,and then click Internet Information Services (IIS) Manager.b. Expand Web Sites, right-click Default Web Site, point to New, and thenclick Virtual Directory.c. In the Virtual Directory Creation Wizard, click Next.d. In the Alias box, type ConnectComputer, and then click Next.e. Click Browse, expand Local Disk (C, expand Inetpub, clickConnectComputer, click OK, and then click Next.f. Click Next, and then click Finish.g. Right-click ConnectComputer, and then click Properties.h. Click the Directory Security tab, and then click Edit underAuthentication and access control.i. Make sure that the Enable anonymous access check box is selected, andthen click OK two times. 5. Run the Configure E-mail and Internet Connection wizard (CEICW) toreconfigure IIS for Outlook Web Access (OWA), for the Remote Web Workplacevirtual directory, and for the Companyweb Web site. To do this, follow thesesteps. Note These steps assume that you have previously configured your Internetsettings by running the Configure E-mail and Internet Connection wizard. a.Click Start, and then click Server Management.b. Under Standard Management, click Internet and E-mail.c. Click Connect to the Internet, and then click Next.d. If you receive the following message, click No:The following Universal Plug and Play router was detected on the network:Internet Gateway Device UPnP (Internet Gateway Device UPnP) The wizard can automatically configure the router with the necessary networksettings for your Small Business Server network. Alternatively, you mustconfigure the router manually. For more information about these options,click Help. Do you want the wizard to configure the router?e. Click Do not change the connection type, and then click Next.f. Click Do not change firewall configuration, and then click Next.g. Click Do not change current Web server certificate, if this option isavailable, and then click Next.h. Click Do not change Internet e-mail configuration if this option isavailable, and then click Next.i. Click Finish.j. When the Configure E-mail and Internet Connection Wizard is finishedconfiguring Windows Small Business Server, click Close. Step 3: Verify connectivity to IIS1. Verify that you can connect to Exchange server by using Outlook WebAccess. To do this, follow these steps: a. Click Start, click Run, typehttp://localhost/exchange, and then click OK.b. If you receive the following message, click OK:You are about to view pages over a secure connection. Any information you exchange with this site cannot be viewed by anyone elseon the Web.c. Type your user name in the User name box, type your password in thePassword box, and then click Log On. 2. Verify that you can connect to Remote Web Workplace. To do this, followthese steps: a. Click Start, click Run, type http://localhost/remote, andthen click OK.b. If you receive the following message, click OK:You are about to view pages over a secure connection. Any information you exchange with this site cannot be viewed by anyone elseon the Web.c. Type your user name in the User name box, type your password in thePassword box, and then click Log On. 3. Verify that you can connect to the Companyweb Web site. To do this, clickStart, click Run, type http://companyweb, and then click OK. -------------------------------------------------------------------------------- APPLIES TO.. Microsoft Windows Small Business Server 2003 Premium Edition.. Microsoft Windows Small Business Server 2003 Standard Edition -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Procedure 2: http://support.microsoft.com/default.aspx?kbid=817379&product=exch2003 Method 2 Important Method 2 should be used only in an environment that has no Exchange Server 2003 front-end server. The registry changes should be made only on the server on which the mailboxes are located. Create a secondary virtual directory for Exchange that does not require SSL, and then add a registry value to point to the new virtual directory. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows Note These steps affect both Outlook Mobile Access connections and Exchange ActiveSync connections. After you follow these steps, both Outlook Mobile Access and Exchange ActiveSync connections use the new virtual directory that you create. Before you beginTo create a secondary virtual directory for Exchange that is based on steps 1 through 4 of the following procedure, make sure that forms-based authentication is disabled for the Exchange virtual directory before you make the copy. Before you follow these steps, disable forms-based authentication in Exchange System Manager. Then restart Internet Information Services (IIS). To do this, follow these steps: 1. Open Exchange Manager. 2. Expand Administrative Groups, expand the first administrative group, and then expand Servers. 3. Expand the server container for the Exchange Server 2003 server that you will be configuring, expand Protocols, and then expand HTTP. 4. Under the HTTP container, right-click the Exchange Virtual Server container, and then click Properties. 5. Click the Settings tab, clear the Enable Forms Based Authentication check box, and then click OK. 6. Close Exchange Manager. 7. Click Start, click Run, type IISRESET/NOFORCE, and then press ENTER to restart Internet Information Services (IIS). Additionally, you must use Internet IIS Manager to create this virtual directory for Exchange ActiveSync and Outlook Mobile Access to work. If you are using Windows Server 2003, follow these steps: 1. Start Internet Information Services (IIS) Manager. 2. Locate the Exchange virtual directory. The default location is as follows: Web Sites\Default Web Site\Exchange 3. Right-click the Exchange virtual directory, click All Tasks, and then click Save Configuration to a File. 4. In the File name box, type a name. For example, type ExchangeVDir. Click OK. 5. Right-click the root of this Web site. Typically, this is Default Web Site. Click New, and then click Virtual Directory (from file). 6. In the Import Configuration dialog box, click Browse, locate the file that you created in step 4, click Open, and then click Read File. 7. Under Select a configuration to import , click Exchange, and then click OK. A dialog box will appear that states that the "virtual directory already exists." 8. In the Alias box, type a name for the new virtual directory that you want Exchange ActiveSync and Outlook Mobile Access to use. For example, type exchange-oma. Click OK. 9. Right-click the new virtual directory. In this example, click exchange-oma. Click Properties. 10. Click the Directory Security tab. 11. Under Authentication and access control, click Edit. 12. Make sure that only the following authentication methods are enabled, and then click OK: Integrated Windows authentication Basic authentication 13. On the Directory Security tab, under IP address and domain name restrictions, click Edit. 14. Click the option for Denied access, click Add, click Single computer and type the IP address of the server that you are configuring, and then click OK. 15. Under Secure communications, click Edit. Make sure that Require secure channel (SSL) is not enabled, and then click OK. 16. Click OK, and then close the IIS Manager. 17. Click Start, click Run, type regedit, and then click OK. 18. Locate the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MasSync\Parameters 19. Right-click Parameters, click to New, and then click String Value. 20. Type ExchangeVDir, and then press ENTER. Right-click ExchangeVDir, and then click Modify. NoteExchangeVDir is case-sensitive. If you do not type ExchangeVDir exactly as it appears in this article, ActiveSync does not find the key when it locates the exchange-oma folder. 21. In the Value data box, type the name of the new virtual directory that you created in step 8. For example, type /exchange-oma. Click OK. 22. Quit Registry Editor. 23. Restart the IIS Admin service. To do this, follow these steps: a. Click Start, click Run, type services.msc, and then click OK. b. In the list of services, right-click IIS Admin service, and then click Restart. Note If the server is Microsoft Windows Small Business Server 2003 (SBS), the name of the Exchange OMA virtual directory must be exchange-oma. The integrated setup of Microsoft Windows Small Business Server 2003 creates the exchange-oma virtual directory in IIS. Additionally, it points the ExchangeVDir registry key to /exchange-oma during the initial installation. Other SBS wizards, such as the Configure E-mail and Internet Connection Wizard (CEICW) also expect the virtual directory name in IIS to be exchange-oma. Procedure 3: http://support.microsoft.com/default.aspx?kbid=883380 Method 1: Use Metabase Explorer from the IIS 6.0 Resource Kit Tools1. Install the IIS 6.0 Resource Kit Tools. To obtain the IIS 6.0 Resource Kit Tools, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=56FC92EE-A71A-4C73-B628-ADE629C89499&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=56FC92EE-A71A-4C73-B628-ADE629C89499&displaylang=en)Note If you do not want to install all the IIS tools on your computer, you can install only the Metabase Explorer 1.6 component. To do this, follow these steps: a. Double-click iis60rkt.exe, and then follow the instructions that are on your screen until you reach the Setup Type page of the IIS 6.0 Resource Kit Tools Setup Wizard. b. On the Setup Type page, click Custom, and the click Next. c. Click to clear all the IIS Resource Kit Tools and components check boxes except the Metabase Explorer 1.6 check box. d. Click Next, and then click Finish. 2. Back up your IIS metabase. To do this, follow these steps: a. Start IIS Manager. b. Right-click Default Web Site, point to All Tasks, and then click Save Configuration to a File. c. In the Save Configuration to a File dialog box, type a configuration name in the File name input box, and then click OK. 3. Delete the virtual directories for Outlook Web Access. To do this, expand the Default Web Site in the left pane of IIS Manager, right-click Exadmin, and then click Delete. Click Yes when you are prompted with the question of whether you want to delete this item. Repeat this step for the following virtual directories: Exchange ExchWeb Microsoft-Server-ActiveSync OMA Public 4. Quit IIS Manager. 5. Click Start, point to All Programs, point to IIS Resources, point to Metabase Explorer, and then click Metabase Explorer. 6. Expand LM, right-click DS2MB, and then click Delete. Click Yes when you are prompted with the question of whether you want to delete this key and all subkeys. 7. Quit IIS Metabase Explorer. 8. Click Start, point to All Programs, point to Administrative Tools, and then click Services. 9. To restart the Microsoft Exchange System Attendant service, follow these steps: a. Click Start, click Run, type services.msc, and then click OK. b. Right-click Microsoft Exchange System Attendant, and then click Restart. c. When you are prompted to restart the dependant Exchange Server services, click Yes. Note When you restart the Microsoft Exchange System Attendant service, the Microsoft Exchange Information Store service is also restarted. In this scenario, your Exchange Server users lose connectivity to their Exchange Server mailboxes. The virtual directories are re-created. To verify that the virtual directories are re-created, start IIS Manager, and then view the Default Web site folder. Important If the virtual directories are not re-created after 15 minutes, restart your computer. 10. Reset the access permissions to Anonymous. To do this, follow these steps: a. Start IIS Manager, right-click ExchWeb, click Properties, and then click the Directory Security tab. b. Under Authentication and access control click Edit, and then verify that the Enable anonymous access check box is turned on. c. Click to select the Integrated Windows authentication check box, click OK, and then click Apply. d. If you an Inheritance Overrides dialog box appears, click Select All, and then click OK. e. Under Authentication and access control, click Edit, and then click to clear the Integrated Windows authentication check box. f. Click OK two times, and then quit IIS Manager. Use a Web browser to verify that you can connect to your Outlook Web Access server. If you are also running other mobility services, verify that you can connect to these services by using an appropriate client. Well I hope this helps you and it doesnt take as long for you as it did for me. I saw in the logs, just before this problem occured there was a WINDOWS UPDATE RUNNING. Since then I have switched off windows updates on all my sites. I no longer trust Microsoft Updates on my servers. All the Best. Chris
September 11th, 2008 8:53am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics