Exchange server unreachable
Dear All! Probably my questions is very silly but I'm no Exchange expert. We have a small office, we recently installed the network and the environment. The server is an SBS2008 running on a Fujitsu Siemens TX100 S1. The admin installed the Exchange server on it and it was working fine. The Exchange was using a pop3 connector (?) to grab our mails and distribute it in the office. Everything was running fine until last Wednesday, there was an auto update but we didn't install it and I'm not even sure if there is any connection but ever since then the Exchange server is not reachable. I've restarted the F-S several times but didn't help. The admin who did this for us is also unreachable and this is a small town, not many exchange admins are running back & forth. I have absolutely no idea what to do, I think this should be an easy solution, maybe restart the service, but as I'm not a techie neither in SBS or in Exchange I don't want to mess with it. Let me copy the error message I recieve when I try to connect to OWA (of course I'm trying it with Outlook 2007 as well and no connection to the server): Request Url: https://remote.***.hu:443/OWA/default.aspx User host address: 192.168.1.11 Exception Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException Exception message: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=***.mark. Call stack a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo) a következ helyen: Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext) a következ helyen: Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext) a következ helyen: Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) a következ helyen: Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) a következ helyen: Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) a következ helyen: System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() a következ helyen: System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Inner Exception Exception type: Microsoft.Mapi.MapiExceptionNetworkError Exception message: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: TTVSERVER.trendtelevizio.local Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc: 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 Call stack a következ helyen: Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) a következ helyen: Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) a következ helyen: Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) a következ helyen: Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) ************** Can anyone help me what to do to make this work again? I really appreciate any efforts! Thanks a lot! Regards, Mark
April 7th, 2010 10:31am

Do you get any errors in the event logs?
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April 7th, 2010 11:12am

Thanks for the reply. I don't know where to look for event logs. Meanwhile I approved some updates on the server, like Update Rollup 9 of Exchange 2007 sp1 and some others but it's taking ages to run...
April 7th, 2010 11:20am

Try installing the updates and get back to us with the results...
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April 7th, 2010 11:51am

will do that, thank you!
April 7th, 2010 11:56am

Hi, I also suggest you install latest Service Pack(SP2), and RU2. http://www.microsoft.com/downloads/details.aspx?FamilyID=4C4BD2A3-5E50-42B0-8BBB-2CC9AFE3216A&displaylang=en http://www.microsoft.com/downloads/details.aspx?familyid=FA83BE11-9D5E-47BC-9A51-A10986F22928&displaylang=en For look for event log, run "eventvwr.msc", chick "Windows Logs"-> "Application", please check whether there is Event ID 4001.Frank Wang
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April 7th, 2010 12:41pm

Thanks! Yes there is an event 4001, here are the details (it's a bit too long): <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:238; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:238; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0cm; margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;} @page Section1 {size:595.3pt 841.9pt; margin:70.85pt 70.85pt 70.85pt 70.85pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> System Provider [ Name] MSExchange System Attendant Mailbox EventID 4001 [ Qualifiers] 49152 Level 2 Task 1 Keywords 0x80000000000000 TimeCreated [ SystemTime] 2010-04-07T09:43:31.000Z EventRecordID 18067 Channel Application Computer TTVSERVER.trendtelevizio.local Security EventData 56 Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=TTVSERVER/cn=Microsoft System Attendant. Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=TTVSERVER/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2010-04-07 09:43:31:91 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: TTVSERVER.trendtelevizio.local Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc: 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 a következ helyen: Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) a következ helyen: Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) a következ helyen: Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) a következ helyen: Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- Vége a bels kivételek veremkivonatának --- a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work() ****************** A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=TTVSERVER/cn=Microsoft System Attendant. Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=TTVSERVER/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2010-04-07 09:20:03:25 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: TTVSERVER.trendtelevizio.local Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc: 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 a következ helyen: Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) a következ helyen: Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) a következ helyen: Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) a következ helyen: Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- Vége a bels kivételek veremkivonatának --- a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) a következ helyen: Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb) a következ helyen: Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString) a következ helyen: Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()
April 7th, 2010 12:59pm

Also, make sure you have disabled checksum offloading on the network cards: To disable checksum offloading: 1. Open regedit and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters. 2. Add a new DWORD value named DisableTaskOffload and set it to 1. 3. You may need to restart the system to make these changes take effect. Note:-Please take the backup of registry before do changes.
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April 7th, 2010 1:27pm

Hi, Can u check Exchange Services are running on the Exchange server. u can check it by going to Start->Run- and type services.msc then see the services specially "Microsoft Exchange Information Store" , "Microsoft Exchange System Attendant", "Microsoft Exchange Service Host" , and " Remote Procedure Call (RPC)" and make sure they are running. Also open Exchange Management Shell and run following commands and put the result here: get-mailboxServer | get-mailboxDatabase -Status |FL Id*,Mounted It will tell whether the mailbox database is mounted or not. MBX DBs should be mounted to access a mailbox on exchange server. RegardsLaeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
April 7th, 2010 1:37pm

Thanks! I did that, without reboot, I'm waiting for the server to finish dling the patches.
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April 7th, 2010 3:15pm

Okay, I did check on the services, all the Exchange related services were DISABLED so i changed their status to AUTOMATIC and started all of them one by one. 2 failed to start: Microsoft Exchange Information Store I can set it to automatic but when I try to run, it won't. Microsoft Exchange Search Indexer same sympton. Here are the results for the Exchange Management Shell: [PS] C:\Windows\System32>get-mailboxServer Name ManagedFolderAssi ClusteredStorageT MapiEncryptionReq stantSchedule ype uired ---- ----------------- ----------------- ----------------- TTVSERVER Disabled False [PS] C:\Windows\System32>get-mailboxDatabase -Status Name Server StorageGroup Recovery ---- ------ ------------ -------- Mailbox Database TTVSERVER First Storage Group False FIGYELMEZTETÉS: ERROR: Could not connect to the Microsoft Exchange Information Store service on server TTVSERVER.trendtelevizio.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server TTVSERVER.trendtelevizio.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords. [PS] C:\Windows\System32>FL Id*,Mounted [PS] C:\Windows\System32>
April 7th, 2010 3:24pm

Hi, Now its confirmed that u have prolem with Information Store service. Can you see some error messages in Windows Event Viewer. First try to run the Info store service and then You can open Event Viewer by going to Start->Run and then typing "EventVwr". Then goto "Windows Logs->System" and see if there are any error messages and post here. BTW it was a single command linked using pipe symbol, not three as u have run, and u had to run it once get-mailboxServer | get-mailboxDatabase -Status |FL Id*,Mounted Also can u confirm that u are using built in Domain Administrator account to login to Exchange server? Regards, Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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April 7th, 2010 3:36pm

All right, i need to translate it a bit from Hungarian... Source: DistributedCOM ID: 10016 NETWORK SERVICE The application specific permissions are not granting local activity permissions to {61738644-F196-11D0-9953-00C04FD919C1} CLSID ... I just can't translate the rest... :S It seems like I don't have enough access which is nonsense as I'm the domain admin. A(z) alkalmazásspecifikus engedélybeállítások nem biztosítanak Helyi Aktiválás engedélyt a(z) {61738644-F196-11D0-9953-00C04FD919C1} CLSID-azonosítójú COM-kiszolgálóalkalmazáshoz a következ felhasználónak: NT AUTHORITY\HÁLÓZATI SZOLGÁLTATÁS SID (S-1-5-20) a(z) LocalHost (helyi állomás, LRPC használatával) címrl. Ez a biztonsági engedély a Komponensszolgáltatások felügyeleti eszköz használatával módosítható. - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" /> <EventID Qualifiers="49152">10016</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-04-07T12:50:31.000Z" /> <EventRecordID>17193</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>System</Channel> <Computer>TTVSERVER.trendtelevizio.local</Computer> <Security UserID="S-1-5-20" /> </System> - <EventData> <Data Name="param1">alkalmazásspecifikus</Data> <Data Name="param2">Helyi</Data> <Data Name="param3">Aktiválás</Data> <Data Name="param4">{61738644-F196-11D0-9953-00C04FD919C1}</Data> <Data Name="param5">NT AUTHORITY</Data> <Data Name="param6">HÁLÓZATI SZOLGÁLTATÁS</Data> <Data Name="param7">S-1-5-20</Data> <Data Name="param8">LocalHost (helyi állomás, LRPC használatával)</Data> </EventData> </Event>
April 7th, 2010 4:32pm

All right, i need to translate it a bit from Hungarian... Source: DistributedCOM ID: 10016 NETWORK SERVICE The application specific permissions are not granting local activity permissions to {61738644-F196-11D0-9953-00C04FD919C1} CLSID ... I just can't translate the rest... :S It seems like I don't have enough access which is nonsense as I'm the domain admin. Hi, Any success with your issue? The error which u r getting is a DCOM component permission issue. Some application is trying to run "IIS WAMREG admin Service" component with Network service credentials, while Network service account doesnt have permission to run this component. You can assign permission to Network service account using this article Resolving DCOM 10016 Errors You will have to goto "Start->Administrative Tools->Component services->Computer->My Computer->DCOM Config". You will have to then add permission to network service account on "IIS WAMREG admin Service" component. See also are there some other errors too there in event viewer. Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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April 9th, 2010 1:12pm

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