Hi all, We are migrating from Domino to Exchange server 2007/2010. As a result our helpdesk will be assigned exchange tasks for example setting up a new users and creating mailbox etc. Are there any products you have used and had create success and recommend? thanks

Hi, I did the blog post for this couple of days ago I hope this will help you. Grant Full Mailbox Access rights to helpdesk you can change the command as per your requirements. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, URL: http://blog.WhatDoUC.net Phone: +923008210320

You could look at some of the tools available for the hosted Exchange market place. That will provide you with a web interface for management. However in my experience what most companies do is create their own, as this allows them to completely customise the process using the Exchange Management Shell. This also takes away the dependency on a third party updating their product as Service Packs and rollups are released which may introduce new functionality or commands. Simon.Simon Butler, Exchange MVP. http://blog.sembee.co.uk , http://exbpa.com/

As a result our helpdesk will be assigned exchange tasks for example setting up a new users and creating mailbox etc. Are there any products you have used and had create success and recommend? Hi DarrenDu, You can resort to the new permission mode called RBAC to manage your organization. You can delegate management to helpdesk easily. More information: Understanding Role Based Access Control http://technet.microsoft.com/en-us/library/dd298183.aspxFrank Wang