When I try to add a new user, I get the following error:Facilty: Win32ID No: c007046aMicrosoft Active Directoy -exchange extensionNo cluster, no san, all services are running, no error messages (related to this), only happens when I try to create account from Exchange server, doesn't happen when I try from ESM.

You say it doesnt happen when you use ESM but it does happen when you try from the exchange server. What does this mean? is ESM not the tool for managing the Exchange server? Do you mean from your workstation ESM vs local server ESM?I assume were talking about Exchange 2003?Is the exchange server and your workstation (if thats what you mean) have the latest exchange 2003 patches?Do you have the necessary access via firewalls and/or group delegation?pleast provide more background information. Mike Crowley A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

Yes, please clarify your questions... What's your Exchange version? At the same time, please check your event log and paste the related error here for our further discussion. Thanks, Elvis