We are currently running SBS 2003 SP2 with Exchange 2007. All our users are running Office 2010. we have an issue whereby in the morning when we come in, everybody's Outlook reports that it is disconnected. So i go into the services on our server and nothing is stopped that shouldn't be and everything is reportedly running smoothly. But Outlook is still disconnected. I restart the Information Store and the Routing Engine, and Exchange suddenly connects to Outlook and everything is fine. Has anybody else had this problem know how to sort it out? Thanks, Matt

Hi, You will need to look in the application log and see if there are any related events there. Also check how much RAM the Exchange server is using during the day and how much it uses in the morning before you restart the services. Leif

Hi Can you see any email which is blocked in queue before you restart service? Can you check whether the mapi/smtp ports are opened before you restart service ? Does it occur in a few days or in everyday? Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I get the following in the application log; 'Exchange store 'First Storage Group\Mailbox Store (MAILSERVER)': The current physical size of this database (the .edb file and the .stm file) is 84 GB. This database has exceeded the size limit of 75 GB. However, the logical free space in this database has not yet been evaluated. Therefore, it is possible that this database contains enough free space to bring its logical size below the maximum size limit. If the logical database size exceeds the maximum size limit, it will be dismounted on a regular basis.' We have had this problem before, but we deleted loads of emails and then it started working again. However, the file that holds them continues to say that it is 84GB. Any thoughts? Matt

Hi Can you see any email which is blocked in queue before you restart service? Can you check whether the mapi/smtp ports are opened before you restart service ? Does it occur in a few days or in everyday? Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. can you tell me how to check the first two please. and it occurs everyday for a few days, then stops for a week or more, then starts again

Hi: Queue: EMC->toolbox->queue viewer Can you find any error ? SMTP port 25 MAPI client port 135 You can run-> cmd-> telent Ip 25 /135 to test them. Above all ,they are not your problem. You just talk about your database size. It is big problem. If you hit the limit -whether it is a limit below 75gb or the maximum 75gb limit and the database dismounts, you can mount it again. However it will dismount again the next day MVP Sembee has blog of your issue. Please try to do offline defrag to reduce it. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.