I have just setup Exchange Server 2013 (Mailbox and Client Access Roles) on Windows Server 2012 and the domain controller is Windows Server 2003.

When i try to add new E-mail account in Outlook 2010/07, Outlook will use auto-discovery mode configure the email account.
The issue is the Microsoft Exchange Server column is c465038c-586c-44a8-84a3-26ef45b9727d@email.com instead of the server name (exchange@domain.local).

I also cannot manually configure Outlook even i used "c465038c-586c-44a8-84a3-26ef45b9727d@email.com" as Exchange server name.
Error msg: "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."

I'm able to ping exchange@domain.local.

I need to manually configure for some of the users' Outlook as their laptops are not joined domain  or OS is Home edition.

I not sure where went wrong, hope someone able to help me.

Thanks

Hi

It is by design, in exchange 2013, Outlook clients no longer connect to a server FQDN as they have done in all previous versions of Exchange. Outlook uses Autodiscover to create a new connection point comprised of mailbox GUID, @ symbol, and the domain portion of the users primary SMTP address.

So, please check if the mailbox GUID is correct, use this cmdlet "get-mailbox -identity |fl  guid*".

What's New in Exchange 2013:

http://technet.microsoft.com/en-us/library/jj150540(v=exchg.150).aspx

As explained above, it is how Exchange 2013 works.

Check

How Outlook clients connect to a 2013 mailbox and Outlook endpoint is mailbox guid @ smtp domain

Hi Wendy

Thanks for your reply.

i tried to run get-mailbox -identity |fl  guid* and it returns with error message below:

get-Mailbox : Missing an argument for parameter 'Identity'. Specify a parameter of type 'System.Object' and try again.
At line:1 char:13
+ get-mailbox -identity |fl guid*
+             ~~~~~~~~~
    + CategoryInfo          : InvalidArgument: (:) [Get-Mailbox], ParameterBindingException
    + FullyQualifiedErrorId : MissingArgument,Get-Mailbox

Hi Rajith

Thanks for the info.