Exchange Server 2003 Information Store move hangs
Forum I am in need of moving the Mailbox Store on my Back End Exchange Server 2003 from the partition it currently resides on to another partition on the same server. I am at 99 % utilization on the partition that the Store currently resides on. I have a partition that I created originally when I built the server years ago for Transaction Logs that has more then enough space on it to host the Store. After creating a backup of the Store, I went to Exchange System Manager, drilled down to the Store, right clicked, and then simply selected to change the path to the partition with the available space. Here is what happens. After prompting me that it will dismount the store, it proceeds to show a graph. It indicates that it is dismounting, then a slide bar shows it move from 0 to 100% in about 10 seconds. Then it just sits there and spins. I checked in Task Manager, and if you watch the process, it goes from Not Responding, back to Running, then back to Not Responding, and keeps doing this. I checked in Windows Explorer both the old file size in its original location, and the file size of the database in its new location - and they match! So for all intents and purposes, there is not a reason to beleive that it did not complete (correct me if this is not true pls). When I check the path in properties AFTER killing the hung Store process, it still shows the old path. The database sizes are -for the .edb=21 GB and the .stm=8 GB. Any help or recommendations as to how to proceed would be greatly appreciated. Thank You KMNRuser Kevin Melton
July 11th, 2012 9:29pm

Be patient. The percentage bar cannot be depended on as a reliable indicator of progress. If you are moving on the same disks but in to a different partition it will take some time to move. Just wait. Simon. Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.
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July 12th, 2012 6:55am

Be patient. The percentage bar cannot be depended on as a reliable indicator of progress. If you are moving on the same disks but in to a different partition it will take some time to move. Just wait. Simon. Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.
July 12th, 2012 6:55am

Thanks for the reply, Simon. The only thing I wanted to ask also is if in this process of moving the store from one location to another, it shows in Windows Explorer that it copies the entire 21 GB file size into the new location. Is it simply writing what the file size of the database will be once finished proactively? In other words, I have a windows explorer window open of where I am moving the store to, and in about five seconds, you watch it place the file size indicator immediatly at the 21 Gig mark... Also should it say not responding in Task Manager? Thanks Kevin Melton
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July 12th, 2012 8:40am

That is just how Exchange does it. There is no way that almost 30gb of data is going to move in a few seconds. The simple rule is don't trust anything that you see. Start the process, walk away, have some coffee, update Facebook, read some Dilbert cartoons or whatever and come back 20 minutes or so later. Simon. Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.
July 12th, 2012 9:58am

That is just how Exchange does it. There is no way that almost 30gb of data is going to move in a few seconds. The simple rule is don't trust anything that you see. Start the process, walk away, have some coffee, update Facebook, read some Dilbert cartoons or whatever and come back 20 minutes or so later. Simon. Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.
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July 12th, 2012 9:58am

Very well. I will schedule the outage for this evening. I havent read Dilbert in awhile. I will follow up on this post tomorrow morning, and hopefully mark this as "Answered". KMNRuserKevin Melton
July 12th, 2012 10:07am

Hi Kevin, Any update for your issue? Regards!Gavin TechNet Community Support
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July 16th, 2012 2:33am

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