Exchange Profile Redirector Error (Could not reconfigure Message Service 0x8100270d)
We are attempting to use the Exchange Profile Redirector (exprofre.exe) to migrate users Exchange profile from one Exchange Organisation to another (in a different, but trusted, domain). We are able to change and create new profile manually, but the Exchange Profile Redirector gives us the following error: Could not reconfigure Message Service 0x8100270d Has anyone experienced this problem or have any solutions? Log File: [15:13:43] ************** Beginning exprofre run **************[15:13:43] Starting exprofre on Windows 5.1.2600 at 15:13:43 03/30/10 Target GC = "landsdc.lands.resnet.qgtest" Log File = "blah3.log" Read Only = "No" Rename Favorites = "Yes" Clear Outlook Nickname Cache = "No" Reset Offline Address Book = "Yes" Log Level = "Verbose" OST = "Rename" Update the profile based on a change of = "User Legacy Exchange DN"[15:13:43] Entering: f:\df7720\deployment\src\autoprof\profiler.cpp(283): wmain()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(821): CheckOSVersion() OS version = 5.1.2600[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(835): CheckOSVersion()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1143): IsProcessRunning()[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1176): IsProcessRunning()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1143): IsProcessRunning()[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1176): IsProcessRunning()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1405): IsMAPIDLLRunning() About to enumerate processes[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1462): IsMAPIDLLRunning()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(845): CheckOutlookVersion() Registry key name = "Outlook.Application\CurVer" About to get default value for the key. Outlook version = "Outlook.Application.11" About to Close Registry Key Outlook 11 is installed.[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(904): CheckOutlookVersion() About to CoInitialize About to MAPIInitialize About to get MAPI Admin Profiles[15:13:43] Entering: f:\df7720\deployment\src\autoprof\mapi.cxx(168): CMAPI::GetDefaultProfileName() About to get Profile Table. About to set columns to search. About to restrict the search. About to find row. About to get row count. About to query rows. Could not get PR_DISPLAY_NAME_W Default profile name = "EPA Exchange Profile"[15:13:43] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(110): EncodeKey()[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(161): EncodeKey() About to free MAPI buffers. About to release profile table[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\mapi.cxx(337): CMAPI::GetDefaultProfileName()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\mapi.cxx(1078): CMAPI::UpdateDefaultProfileProperties() About to get message service admin About to Open default profile section About to get profile properties Profile user = "/o=CENTRAL ADMINISTRATIVE GROUP/ou=CENTRAL ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BLANKD" Profile offline store path = "C:\Documents and Settings\blankd\Local Settings\Application Data\Microsoft\Outlook\outlook.ost" Profile home server = "EPACOMBO" Profile home server DN = "/o=Central Administrative Group/ou=Central Administrative Group/cn=Configuration/cn=Servers/cn=EPACOMBO" Profile unresolved server = "mailprofile.prod.ad.internal" Profile home server name FQDN = "EPACOMBO.prod.ad.internal" Profile config flags = "0x104" Display name = "Darrin Blank" Could not get PR_PROFILE_SERVER Could not get PR_PROFILE_SERVER_DN About to open registry key = "Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" Path to the Local AppData = "C:\Documents and Settings\blankd\Local Settings\Application Data" Path to the AppData = "C:\Documents and Settings\blankd\Application Data" About to Close Registry Key[15:13:43] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(119): CActiveDirectory::OpenConnection() The active directory path = "GC://landsdc.lands.resnet.qgtest" About to connect to the global catalog server.[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(171): CActiveDirectory::OpenConnection()[15:13:43] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(181): CActiveDirectory::SearchForTheUserProfile() Search filter = "(&(objectCategory=person)(objectClass=user)(proxyAddresses=X500:/o=CENTRAL ADMINISTRATIVE GROUP/ou=CENTRAL ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BLANKD))" About to execute the search. About to get the user profile.[15:13:43] Error: f:\df7720\deployment\src\autoprof\ad.cxx(228): CActiveDirectory::SearchForTheUserProfile() "The users mailbox has not been migrated or the profile update has already been run." HRESULT=0x5012 [15:13:43] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(241): CActiveDirectory::SearchForTheUserProfile() About to free MAPI buffers. About to Release Profile Section About to release message service admin[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\mapi.cxx(1756): CMAPI::UpdateDefaultProfileProperties() About to Release Search Root. About to MAPIUninitialize[15:13:43] Leaving: f:\df7720\deployment\src\autoprof\profiler.cpp(654): wmain() The default user profile and/or Outlook files were not changed [15:16:09] ************** Beginning exprofre run **************[15:16:09] Starting exprofre on Windows 5.1.2600 at 15:16:09 03/30/10 Target GC = "landsdc.lands.resnet.qgtest" Log File = "blah3.log" Read Only = "No" Rename Favorites = "Yes" Clear Outlook Nickname Cache = "No" Reset Offline Address Book = "Yes" Log Level = "Verbose" OST = "Rename" Update the profile based on a change of = "User Legacy Exchange DN"[15:16:09] Entering: f:\df7720\deployment\src\autoprof\profiler.cpp(283): wmain()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(821): CheckOSVersion() OS version = 5.1.2600[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(835): CheckOSVersion()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1143): IsProcessRunning()[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1176): IsProcessRunning()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1143): IsProcessRunning()[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1176): IsProcessRunning()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1405): IsMAPIDLLRunning() About to enumerate processes[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1462): IsMAPIDLLRunning()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(845): CheckOutlookVersion() Registry key name = "Outlook.Application\CurVer" About to get default value for the key. Outlook version = "Outlook.Application.11" About to Close Registry Key Outlook 11 is installed.[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(904): CheckOutlookVersion() About to CoInitialize About to MAPIInitialize About to get MAPI Admin Profiles[15:16:09] Entering: f:\df7720\deployment\src\autoprof\mapi.cxx(168): CMAPI::GetDefaultProfileName() About to get Profile Table. About to set columns to search. About to restrict the search. About to find row. About to get row count. About to query rows. Could not get PR_DISPLAY_NAME_W Default profile name = "EPA Exchange Profile"[15:16:09] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(110): EncodeKey()[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(161): EncodeKey() About to free MAPI buffers. About to release profile table[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\mapi.cxx(337): CMAPI::GetDefaultProfileName()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\mapi.cxx(1078): CMAPI::UpdateDefaultProfileProperties() About to get message service admin About to Open default profile section About to get profile properties Profile user = "/o=CENTRAL ADMINISTRATIVE GROUP/ou=CENTRAL ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BLANKD" Profile offline store path = "C:\Documents and Settings\blankd\Local Settings\Application Data\Microsoft\Outlook\outlook.ost" Profile home server = "EPACOMBO" Profile home server DN = "/o=Central Administrative Group/ou=Central Administrative Group/cn=Configuration/cn=Servers/cn=EPACOMBO" Profile unresolved server = "mailprofile.prod.ad.internal" Profile home server name FQDN = "EPACOMBO.prod.ad.internal" Profile config flags = "0x104" Display name = "Darrin Blank" Could not get PR_PROFILE_SERVER Could not get PR_PROFILE_SERVER_DN About to open registry key = "Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" Path to the Local AppData = "C:\Documents and Settings\blankd\Local Settings\Application Data" Path to the AppData = "C:\Documents and Settings\blankd\Application Data" About to Close Registry Key[15:16:09] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(119): CActiveDirectory::OpenConnection() The active directory path = "GC://landsdc.lands.resnet.qgtest" About to connect to the global catalog server.[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(171): CActiveDirectory::OpenConnection()[15:16:09] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(181): CActiveDirectory::SearchForTheUserProfile() Search filter = "(&(objectCategory=person)(objectClass=user)(proxyAddresses=X500:/o=CENTRAL ADMINISTRATIVE GROUP/ou=CENTRAL ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BLANKD))" About to execute the search. About to get the user profile. The User Profile was found.[15:16:09] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(241): CActiveDirectory::SearchForTheUserProfile() About to get column legacyExchangeDN.[15:16:09] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(290): CActiveDirectory::GetLegacyExchangeDN() About to get column legacyExchangeDN. User Legacy Exchange DN = "/o=Dept of Natural Resources/ou=QUEENSLAND/cn=Recipients/cn=blankd" About to free column legacyExchangeDN.[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(328): CActiveDirectory::GetLegacyExchangeDN() About to get column homeMDB.[15:16:10] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(338): CActiveDirectory::GetHomeMDB() About to get column homeMDB. homeMDB = "CN=Mailbox Store 2 (CHQMAIL4),CN=First Storage Group,CN=InformationStore,CN=CHQMAIL4,CN=Servers,CN=QUEENSLAND,CN=Administrative Groups,CN=Dept of Natural Resources,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=resnet,DC=qgtest" About to get Exchange server FQDN. Exchange server DN = "CN=CHQMAIL4,CN=Servers,CN=QUEENSLAND,CN=Administrative Groups,CN=Dept of Natural Resources,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=resnet,DC=qgtest"[15:16:10] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(606): CActiveDirectory::OpenADsObject() About to connect to the global catalog server.[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(671): CActiveDirectory::OpenADsObject() networkAddress = "ncacn_vns_spp:CHQMAIL4" networkAddress = "netbios:CHQMAIL4" networkAddress = "ncacn_np:CHQMAIL4" networkAddress = "ncacn_spx:CHQMAIL4" networkAddress = "ncacn_ip_tcp:CHQMAIL4.lands.resnet.qgtest" Exchange server FQDN = "CHQMAIL4.lands.resnet.qgtest" Server Name = "CHQMAIL4" Server Legacy Exchange DN = "/o=Dept of Natural Resources/ou=QUEENSLAND/cn=Configuration/cn=Servers/cn=CHQMAIL4" About to free column homeMDB.[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(552): CActiveDirectory::GetHomeMDB() About to get column displayName.[15:16:10] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(562): CActiveDirectory::GetDisplayName() About to get column displayName. Display Name = "Blank Darrin" About to free column displayName.[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(597): CActiveDirectory::GetDisplayName()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\ad.cxx(251): CActiveDirectory::CheckIsX500Unique() Verifying that the X500 address is unique The X500 address is unique[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\ad.cxx(280): CActiveDirectory::CheckIsX500Unique()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\mapi.cxx(1766): CMAPI::BackupProfile() About to create a copy for the default profile[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\mapi.cxx(1883): CMAPI::BackupProfile() About to update PR_PROFILE_UNRESOLVED_SERVER: Old value: = "mailprofile.prod.ad.internal" New value: = "CHQMAIL4" Properties for the provider were successfully updated About to free MAPI buffers. About to Release Profile Section About to release message service admin[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\mapi.cxx(1756): CMAPI::UpdateDefaultProfileProperties()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1753): DeletePropertiesUnderProfileOABKey() Registry key name = "Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\EPA Exchange Profile\13dbb0c8aa05101a9bb000aa002fc45a" About to delete registry value = "101e6637" Could not delete the registry value = "0x2" About to delete registry value = "101f6637" About to delete registry value = "00406638" About to delete registry value = "001e6750" About to delete registry value = "001f6750" Could not delete the registry value = "0x2" About to Close Registry Key[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(1883): DeletePropertiesUnderProfileOABKey()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(1893): DeletePropertiesUnderAccountManagerKey() Registry key name = "Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\EPA Exchange Profile\9375CFF0413111d3B88A00104B2A6676" About to open registry key = "00000001" About to delete registry value = "Identity Eid" About to open registry key = "00000002" About to delete registry value = "Identity Eid" Could not delete the registry value = "0x2" About to Close Registry Key[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(2027): DeletePropertiesUnderAccountManagerKey()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(545): DeleteDefaultProfileProperties() Registry key name = "Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\EPA Exchange Profile\0a0d020000000000c000000000000046" About to delete registry value = "1102022a" Could not delete the registry value = "0x2" About to delete registry value = "1102039b" About to delete registry value = "1102032f" Could not delete the registry value = "0x2" About to delete registry value = "11020335" Could not delete the registry value = "0x2" About to delete registry value = "01020409" Could not delete the registry value = "0x2" About to delete registry value = "001e023d" About to delete registry value = "001f023d" Could not delete the registry value = "0x2" About to delete registry value = "11020380" Could not delete the registry value = "0x2" About to delete registry value = "11020382" Could not delete the registry value = "0x2" About to delete registry value = "101f0390" Could not delete the registry value = "0x2" About to Close Registry Key[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(606): DeleteDefaultProfileProperties()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\stdafx.cxx(2051): DeletePropertiesUnderStoreProviders() Registry key name = "Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\EPA Exchange Profile\9375CFF0413111d3B88A00104B2A6676" Registry key name = "Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\EPA Exchange Profile" About to open registry key = "00000001" About to get registry value = "Service Name" Service name = "MSEMS" Service name = "bd3d0126b46044856722c7b19d2c45" About to open registry key = "0BD3D00126B46044856722C7B19D2C45" Service UID = "AF188820DB25314EBCB3790FA9F7741B" About to open registry key = "AF188820DB25314EBCB3790FA9F7741B" About to delete registry value = "01020fff" Service UID = "1514F4264608FF4095FA1147EECAC935" About to open registry key = "1514F4264608FF4095FA1147EECAC935" About to delete registry value = "01020fff" About to open registry key = "00000002" About to get registry value = "Service Name" Service name = "CONTAB"[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\stdafx.cxx(2437): DeletePropertiesUnderStoreProviders()[15:16:10] Entering: f:\df7720\deployment\src\autoprof\mapi.cxx(491): CMAPI::MSEMSUpdate() About to get message service admin About to get the message service table. About to set columns for the query. About to find the first row; the query for UNICODE service name. About to get row count. UID was successfully found Service UID = "bd3d0126b46044856722c7b19d2c45" About to find the first row; the query for UNICODE service name. Service name = "Microsoft Exchange Server" About to refresh profile config flags About to reconfigure message service About to call ConfigureMsgService. Exchange server FQDN = "CHQMAIL4.lands.resnet.qgtest" Service UID = "bd3d0126b46044856722c7b19d2c45"[15:16:10] Error: f:\df7720\deployment\src\autoprof\mapi.cxx(705): CMAPI::MSEMSUpdate() "Could not reconfigure Message Service" HRESULT=0x8100270d About to free MAPI buffers. About to release provider table About to release message service admin[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\mapi.cxx(733): CMAPI::MSEMSUpdate() About to Release Search Root. About to MAPIUninitialize[15:16:10] Leaving: f:\df7720\deployment\src\autoprof\profiler.cpp(654): wmain() The default user profile and/or Outlook files were changed
March 30th, 2010 8:39am

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