Hi Experts, I investigating a calendar issue one of users is experiencing. She is getting a calendar meeting request as an email item(he can’t accept/Tentative/Decline). The service book in the device showed that the CCAL and CMIME are working properly. Upon further investigation, it was revealed through CALH log from the BES the following: [40000] (05/10 13:01:40.667):{0x2EF4} {jdoe@xxx.com} Meeting message has not been autmatically processed by Exchange [40000] (05/10 13:01:40.667):{0x2EF4} {jdoe@xxx.com} Please verify this user's Exchange MailboxCalendarSettings: [40000] (05/10 13:01:40.667):{0x2EF4} {jdoe@xxx.com} AddNewRequestsTentatively=true, AutomateProcessing=AutoUpdate, ProcessExternalMeetingMessages=true [30602] (05/10 13:01:40.667):{0x2EF4} {jdoe@xxx.com} CBBCalendar::ProcessRequest - Cannot find associated meeting in calendar Can anyone point me on the right direction? Thank you in advance

This sounds like a question for RIM support.

Could the issue be reproduced permanently? Does the meeting request change show as mail type when access the mailbox via outlook and OWA as well? Does the meeting request change show as mail type before sync with blackberry?James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com

Hi Everyone, We found the root cause. By the time I checked user's calendar properties using Get-Mailboxcalendarsettings, we did notice the AutomateProcessing parameter was setup as None, and by default should be AutoUpdate. We usually use the AutomateProcessing parameter to enable or disable calendar processing on the mailbox We set the AutomateProcessing parameter to Autoupdate and issue resolved Thank you everyone