Hello guys,

I am running exchange 2007 and exchange 2013 CU7 in hybrid mode, while internal autodiscover a record is pointing to exchange 2007 client rule server.

When I configure outlook mailbox located on exchange 2007- I can use autodiscover using mail address ore resolve mailbox name vs. exchange server name.

When I configure outlook mailbox located on exchange 2013- I can configure it only using autodiscover mechanism ( email address - next- next etc.).

We are using EMC backup software which works with MAPI. Since I wasn't able to restore granular mailboxes, I contacted EMC and they claimed that it's very important to configure mailboxes resolving.

What should I check and configure to make it work?

• Edited by Exchange Admin 365 Sunday, April 19, 2015 5:09 PM

Hi,

Thank you for your question.

Did you mean you want to manually configure outlook mailbox located on Exchange 2007 and automatic configure outlook mailbox located on Exchange 2013.

If that, we could  configure Autodiscover on Exchange 2013, then modify A record to point to Exchange 2013. If I misunderstand, please be free to let me know.

If there are any questions regarding this issue, please be free to let me know. 

Best Regard,

Jim

When I configure outlook mailbox located on exchange 2013- I can configure it only using autodiscover mechanism ( email address - next- next etc.).

The autodiscover result is not the same in E2013 and E2007, and you shouldn't try to manually configure outlook for Exchange 2013 access.

Exchange 2013 will generate autodiscover for both Exchange 2007 and 2013 mailboxes, you just need to configure SCP and/or DNS record to point to Exchange 2013 and let it do his job.

Hello,

I can work with exchange 2013 autodiscover.

The issue is that I am using EMC software to backup exchange. In order to be able to restore database using Granular function (browsing single mailboxes on the database using EMC viewer), EMC support claims that I have to be able to resolve mailbox name using server name . Is it possible?

By the way, they I type mailbox name which located on exchange 2013 server database and typing exchange 2007 cluster name, server name of exchange 2007 cluster changes automatically to exchange 2013 server on which this mailbox located.

Hi,

I think if we want to browse single mailbox by backup software, it will be regard to resolve mailbox name using server name, I suggest you contact  EMC supplier to improve it.

By the way, they I type mailbox name which located on exchange 2013 server database and typing exchange 2007 cluster name, server name of exchange 2007 cluster changes automatically to exchange 2013 server on which this mailbox located.

A: first, we should make sure cluster was worked without any problem. Then make sure Exchange 2013 mailbox server was included in cluster.

If there are any questions regarding this issue, please be free to let me know. 

Best Regard,

Jim

I contacted EMC,

They connected to my environment, opened MfcMapi tool and tried to resolve mailboxes names without success.

They claim that I should repair it, and then we could continue....

Regarding cluster ( DAG with two servers) is fully workable.