Exchange 2013 issues - (new send email Stuck in Drafts not send)
Exchange 2013 issues - (new send email Stuck in Drafts folder not send)
March 4th, 2013 10:02am

In OWA? or Outlook? What happens when refreshing owa? Have you check by switching cached/online mode on outlook
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March 4th, 2013 2:43pm

Hi Haris,

Any updates?

Please also make sure all Exchange services are running.

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March 5th, 2013 7:14am

same happens here - but only if the users have an 2nd-mailbox attached.

users working with outlook 2010 - os+office FULLY patched!

if i remove the 2nd-mailbox from the account & re-add it, everything is working OK!

all exchange-services are running!

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March 5th, 2013 11:52am

Hi Haris,

Any updates?

March 7th, 2013 2:35am

I am also having this issue.

server 2012 VM with exchange 2013. plenty of resources, more than recommended so cannot be a BAck Pressure issue especially as no clients are connected yet.

In the early stages of setup and testing, mail sent to other mailboxes worked fine in outlook 2007 and OWA but after a few issue that developed and are now resolved, any e-mail send within outlook or OWA just goes straight into the drafts folder.

I tried, DNS setting changes under roles, on the server, on DNS server, MX DNS records, increased resources, looked at received connectors, changed and even deleted send connectors as this is not required for internal mail. Tried changing authentication types but then outlook won't connect to, staying with Basic Auth.

Have not been able to test inbound e-mail as this is going to replace a production server and is not ready, although I could probably simulate a route from another server and push e-mail to it. Will try tomorrow.

I have spent about 20 hours trying to figure this out and made probably 40 changes. Change, test, rollback etc. Been searching through loads of forums and technet sites all with no help.

All services are started, server has been rebooted several times.

It is also an AD server and has both Exchange roles installed. There is no reason why it should not work. This is so frustrating, we don't have these issues with the now end of life Scalix, or MDaemon or Zimbra. Pity the client wanted a Microsoft solution. To be honest there are not a lot of things that cannot be changed in ECP although there is more under exchange powershell however I am not familiar with all the commands yet. I have resorted to watching training videos even though I am a seasoned IT Pro, although not so much with exchange it seems.

I have seen many people have this issue on Exchange 2007, 2010 and 2013. Someone must know how to resolve this or find a work around?

So far I have an expensive solution the client has purchased that I cannot get running properly.

Aside from this issue, I really like the new Server 2012 and new Hyper-V.

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March 18th, 2013 8:24pm

Have you tried the workaround that people are posting on the Internet = adding another 2013 Mailbox role server? Im starting to wonder if this issue might have to do with Shadow Redundancy in som way. If you can, please try adding Another 2013 MBX Server role to the mix and see if that 'works'

Also check and post the result of: Get-TransportConfig | FL Shadow*

Thanks!
March 20th, 2013 9:16am

Please have a look into http://thoughtsofanidlemind.wordpress.com/2013/03/25/exchange-2013-dns-stuck-messages/ as well for more information.
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March 25th, 2013 9:32am

I am also having this issue.

server 2012 VM with exchange 2013. plenty of resources, more than recommended so cannot be a BAck Pressure issue especially as no clients are connected yet.

In the early stages of setup and testing, mail sent to other mailboxes worked fine in outlook 2007 and OWA but after a few issue that developed and are now resolved, any e-mail send within outlook or OWA just goes straight into the drafts folder.

I tried, DNS setting changes under roles, on the server, on DNS server, MX DNS records, increased resources, looked at received connectors, changed and even deleted send connectors as this is not required for internal mail. Tried changing authentication types but then outlook won't connect to, staying with Basic Auth.

Have not been able to test inbound e-mail as this is going to replace a production server and is not ready, although I could probably simulate a route from another server and push e-mail to it. Will try tomorrow.

I have spent about 20 hours trying to figure this out and made probably 40 changes. Change, test, rollback etc. Been searching through loads of forums and technet sites all with no help.

All services are started, server has been rebooted several times.

It is also an AD server and has both Exchange roles installed. There is no reason why it should not work. This is so frustrating, we don't have these issues with the now end of life Scalix, or MDaemon or Zimbra. Pity the client wanted a Microsoft solution. To be honest there are not a lot of things that cannot be changed in ECP although there is more under exchange powershell however I am not familiar with all the commands yet. I have resorted to watching training videos even though I am a seasoned IT Pro, although not so much with exchange it seems.

I have seen many people have this issue on Exchange 2007, 2010 and 2013. Someone must know how to resolve this or find a work around?

So far I have an expensive solution the client has purchased that I cannot get running properly.

Aside from this issue, I really like the new Server 2012 and new Hyper-V.

I was about to install Exchange Server 2013 on a physical machine due to this f#ckin' issue. But a post for the DNS change has saved my life:

http://social.technet.microsoft.com/Forums/en-US/exchangeserverpreview/thread/04c0147b-f4e3-4041-a566-310854e71068/ (rafael9908's answer)

And thanks Jesper Bernle for excellent info provided by your link.

March 29th, 2013 3:00am

Hi ,

I didn't found the link copied over here (http://social.technet.microsoft.com/Forums/en-US/exchangeserverpreview/thread/04c0147b-f4e3-4041-a566-310854e71068/ )

and followed all  link in this replay but no lock , if any one resolved and other suggestion are most welcome .

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October 22nd, 2013 12:30pm

Hi Frank Wang ,

Could you please let me know if any solution you knows about this problem.

October 23rd, 2013 6:30am

Hi Satya11,

I also have this issue with the stucked emails to the draft folder.

This link seems broken. ( http://social.technet.microsoft.com/Forums/en-US/exchangeserverpreview/thread/04c0147b-f4e3-4041-a566-310854e71068/ )

Have you found any solution?

Ps. I have tried to open the link by rafael9908's profile (http://social.technet.microsoft.com/search/en-us/?query=rafael9908#refinementChanges=&pageNumber=2&showMore=false) but still not working.

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December 9th, 2013 9:57am

The complete solution for me is in the link below:

http://community.spiceworks.com/topic/309145-exchange-2013-messages-stuck-in-drafts

  • Proposed as answer by FaberX1 Friday, December 13, 2013 10:17 PM
December 9th, 2013 2:41pm

Just thought I'd add this... If the hubtransport service is in maintenance mode, messages will be stuck in draft.

http://michaelvh.wordpress.com/tag/maintenance-mode/

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December 30th, 2013 5:30pm

I just had the same problem, you just need to configure the DNS server settings under the Server properties in ECP, heres the link:-

http://thoughtsofanidlemind.com/2013/03/25/exchange-2013-dns-stuck-messages/

As I had a physical server (DC), I could utilise the same licence on hyper-v. Having the same problem I just made sure the DNS was pointing to my physical server IP.

January 25th, 2014 10:16pm

I had installed clean but was having troubles.  I followed the directions and checked the settings for all the connectors in this post, and I had one connector that was wrong. I followed this post for each connector and it suddenly worked.
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March 24th, 2014 7:50pm

I had a similar issue and none of the recommended solutions worked: DNS, receive connectors, SCP, etc. In the end it was a default domain policy which was applied to the OU in which the exchange 2013 server was located.

Solution: http://exchangekb.com/2014/03/19/exchange-2013-emails-stuck-in-drafts/

Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment enable who can access this computer over the network select 

Administrators
Backup Operators
Users 
Everyone 

and all ok now



  • Edited by SavvyXeus Tuesday, March 25, 2014 3:41 PM
March 25th, 2014 3:40pm

Exchange 2013 issues - (new send email Stuck in Drafts folder not send)

Not sure how to post on here but I had this issue, Server 2012 with Exchange 2013, emails going in drafts and not sending, but when was working was totally intermittent, emails would send sometimes,  I deleted the receive connectors and created 2 new ones, Hub Transport, called one Port 25 with the port set to 25 and the second called Port 2525 and set the port to 2525, all emails working great incoming and outgoing.  :)
Also in ECP goto Servers, double click your server, goto outlook anywhere and set to Basic
  • Proposed as answer by JayceRhodes Friday, April 04, 2014 8:21 AM
  • Unproposed as answer by JayceRhodes Friday, April 04, 2014 8:21 AM
  • Edited by JayceRhodes Friday, April 04, 2014 8:22 AM
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April 4th, 2014 8:02am

In owa, i also had this problem.

After I manually selected my local DNS in the DNS lookups in 'servers' menu and restarted the exchange server it worked. Of course the exchange it's joined to the local domain and has the latest updates.

I think this solved the problem even if meanwhile I added other certificates issued by the local AD CS.

October 4th, 2014 5:51pm

If this is after a new install or update, exchange might still be inactive

https://gallery.technet.microsoft.com/exchange/SetExchangeComponentToActiv-874bcd4b

-Brad

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November 8th, 2014 2:51am

Well,

as the linked solution perfectly states: Never delete or modify the default receive connectors. This has been true with previous versions of Exchange as well.

The only change that I apply in customer scenarios is the modification of the remote IP address ranges. But such a change might require Manual changes when you add a new Exchange Server into your infrastructure.

December 11th, 2014 1:08pm

Well,

as the linked solution perfectly states: Never delete or modify the default receive connectors. This has been true with previous versions of Exchange as well.

The only change that I apply in customer scenarios is the modification of the remote IP address ranges. But such a change might require Manual changes when you add a new Exchange Server into your infrastructure.

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December 11th, 2014 6:47pm

Thank you! This saved our embarrassment as well. 
June 27th, 2015 5:29pm

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