We are running Exchange 2013 with Outlook 2010. We have noticed that users that have shared mailboxes or shared calendars will sometimes receive connections errors such as' Outlook is trying to connect to the Exchange Server. It seems to only happen to users that have shared mailboxes or calendars. This was not the case with Exchange 2007. Is this a matter of increasing come connection limits. Any assistance is appreciated.

Hi,

From your description, I would like to clarify the following things for troubleshooting:

1. Make sure that your profile is configured in Cached Exchange Mode.

2. Clear the "Download shared folders" check box and restart Outlook to check the result.

Hope this can be helpful to you.

Best regards,

Hi

As per the information and details provided by you, to solve the issue of Exchange 2013 connections, please follow these steps: -

To access a Shared Mailbox with the Outlook Client: -

1. While logged in to Outlook, select File Tab and click on Account Settings.
2. In the Account Settings window, highlight your Microsoft Exchange account and select Change.
3. In the Change Email Account window, select the More Settings button.
4. Navigate to  the Advanced tab.
5. In the Open these additional mailboxes displays, select the Add button.
6. Enter the name of the shared mailbox and select OK.
7. Select OK again and close all previous windows.
8. You will now have a permanent link to the shared mailbox in your mail folder hierarchy.

I hope this information will be helpful for you.

Thanks and regards

Shweta@G 

Hi,

Any update?

Best regards,