Hi Im facing issues with exchange 2007 outlook anywhere.

details.

we had 2007 exchange with sp3 (CU10) server and we recently installed exchange 2013 SP1 and planned for co-existence.

workout.

1.we have created dns name as legacy.xxxx.com as 2007 and mail.xxxx.com as 2013 exchange server and mapped autodiscover record to new cas 2013 server.

2.we have set below url in exchange 2007

Legacy Names:
Configure following Legacy host names for the below services in exchange 2007

OwaVirtualDirectory Create https://ExternalLegacyHostName/owa
WebServicesVirtualDirectory Create https://ExternalLegacyHostName/EWS/Exchange.asmx
UMVirtualDirectory Create https://ExternalLegacyHostName/UnifiedMessaging/Service.asmx
OABVirtualDirectory Create  https://ExternalLegacyHostName/OAB
ActiveSyncVirtualDirectory Create  https://InternalLegacyHostName/Microsoft-Server-ActiveSyn

3.and 2013 server has default configuration and have added as per microsoft recommendation 

changed all url as mail.xxxxx.com

Problem.

1)2013 and 2007 owa redirection and active sync is working fine without any issues.

2)2013 outlook is working internally and externally both.

3)exchange 2007 outlook client is working internally and externally is not get connected (but if we made outlook proxy setting as legacy.xxx.com is working outside but automatically it will change due to auto discover settings).

we have tried all authentication settings .

exchange 2007 :- RPC external url is mail.xxx.com and ntlm authentication and iss authentication is basic and ntlm.

2013 exchange :- RPC external url is mail.xxx.com and ntlm authentication and iss authentication is basic and ntlm.

But still outlook is not getting connected from outside , i have opened a case to microsoft but they saying exchange 2007 installed 2003 virtual platform not able to provide support.

Please any one suggest me how to resolve this issue.

It seems the problem is with Outlook 2007 only. The first thing to check is whether the Outlook 2007 version meet the minimum requirement of Exchange 2013.

im using outlook version 2013

Hi,

Please run Test E-mail AutoConfiguration tool on the problematic Exchange 2007 external user. And check the autodiscover service for them. To do it, please:

open Outlook - press CTRL key - right click on the Outlook icon from right bottom corner taskbar - Test Email AutoConfiguration. Put your email address - uncheck use guessmart and secure guessmart authentication - click Test to check your Autodiscover service.

Then collect the information in the Log tab and post it here for further analysis. Please note to protect the private information for your company.

Additionally, please collect the Outlook Anywhere configuration information for Exchange 2007:

Get-OutlookAnywhere | FL

Regards,

test your setting using Microsoft Connectivity Analyzer

https://testconnectivity.microsoft.com/

I'd also update the Exchange 2013 to CU7

if we run testconnectivity analyzer we getting below error.

An unexpected network-level exception was encountered. Exception details: Message: The remote server returned an error: (404) Not Found. Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException Stack trace: at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier) at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally() Exception details: Message: The remote server returned an error: (404) Not Found. if we update cu 7 this issues will resolve ?

Hi Velu,

Sorry for my delay. Has the issue been resolved? Have you checked my suggestion?

If the issue persists, please collect more information in my posting for further analysis.

Regards,

Sorry , the problem still remaining.

Hi Velu...

Exchange 2013, the Outlook Anywhere emphasize (earlier known as RPC over HTTP) lets the customers who are using Outlook 2013, Outlook 2010 or the earlier versions can associate with their Exchange servers from outside  corporate or over the Internet by using RPC over the HTTP networking segment of Windows....

The problem you are getting might be related to connectivity...

For testing Outlook Anywhere associations connectivity, you need to run the command Test-OutlookConnectivity  

For further information on solving the issue, check out this blog...

https://mailsolutions.wordpress.com/2015/03/28/outlook-anywhere-in-exchange-2013/

• Edited by HenryDawson 20 hours 2 minutes ago