Exchange 2013 Quota Message Schedule Issue

Afternoon;

I am having an issue while trying to arrange the Quota Message Schedule while logged into the web EAC on our server.  I have been looking for a fix to adjust this feature to alert users while active on their emails every eight hours that their email boxes are nearing their stated limit.

I found the -QuotaNotificationSchedule in the Powershell documents but it has been deprecated.  I would like to make this server mimic what our previous exchange server did so that our users are notified about their email boxes before they are unable to send email.

The feature under "AdminLogin on EAC > Servers > Databases > Limits > Message Interval Customize" doesn't work for some reason.  I get this error for "Error: Your request couldn't be completed.  Please try again in a few minutes."

After a couple times trying to change the schedule, now there is no time selected to send the Quota Message.

July 15th, 2015 11:31am

is this on-prem and are the mailboxes recently migrated to 2013?

set-systemmessage is the new cmdlet to set quota notifications

https://technet.microsoft.com/en-us/library/aa998037(v=exchg.150).aspx

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July 15th, 2015 1:29pm

I'm reading over this and this does not seem to have anything to do with message scheduling.  Just message customization and further limit boundaries that can be set.

I'm needing to adjust the scheduling side of the quota messages so they can be sent out every 8 hours of every day.  This doesn't seem to have anything related to what I'm looking for as of setting a schedule.  If so, then how does one use this to configure a time of day set in which it should be triggered.

July 15th, 2015 2:36pm

I'm reading over this and this does not seem to have anything to do with message scheduling.  Just message customization and further limit boundaries that can be set.

I'm needing to adjust the scheduling side of the quota messages so they can be sent out every 8 hours of every day.  This doesn't seem to have anything related to what I'm looking for as of setting a schedule.  If so, then how does one use this to configure a time of day set in which it should be triggered.

From what I understand, there is no built-in way to schedule that anymore. I believe its dictated by user mailbox logon and workload.
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July 15th, 2015 3:03pm

So then this is now based on event triggers when the user logs in?  How does that work for users that are out there logged in 24/7 with mobile devices on the server?

If these are trigger events, then I could see doing that but from my experience with triggers, they only fire once and not over a set interval like say four hours if the issue is not resolved.

I'll look that link over more and see what I can do with it.

July 15th, 2015 3:49pm

Hi Daniel,

Thank you for your question.

We could restart Microsoft Exchange Information Store service or change other browser to check if the issue persist.

If not, we could re-mount the database to check if we could customize time.

In addition, which is version of Exchange 2013, we could try to update Exchange to the lasted CU to check if it work.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

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July 16th, 2015 4:41am

The version of MS Exchange we have is CU6 which was installed in April this year.

I have tried to restart the MS Information Store service, but the messages still do not come through.  I've restarted everything exchange with the exception of the server itself as we don't like letting our servers do the MS Updates as we've had issues before and Server 2012 R2 doesn't seem to have a Restart without Updating, but that is another issue for a later time.

I have Quotas and limits set, Outlook on client PCs display the default Limit Reached error in the Send/Receive log and no messages come through as I'm seeing the schedule is completely blank.  There used to be something there at 1:00am-1:15am but I am unable to recreate or get this back.  I feel there needs to be something there for these messages to send.  At this time, it just blocks you silently without letting alerting you unless you use the OWA.

My account on Exchange is in a constant faulted state where I should be getting the Warning Message.  I don't see it and haven t seen it all night.  Also, My phone stays in constant contact with the server, just like most others here, and if these events are upon login, then no one will be getting these messages unless they use the OWA, which is where I see a message box on the screen saying that I have reached my quota limit but still no message on either my phone or in Outlook, even after restart of Outlook and client PC, in the inbox stating this.

Though another question is, if this feature no longer works for Exchange 2013 then why is it visible and editable on the EAC? But again, for another time.

July 16th, 2015 7:57am

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