Exchange 2013 Outlook Anywhere connect error

Hi,

Exchange 2013 Outlook Anywhere return erro on https://www.testexchangeconnectivity.com

Additional Details
Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server 5a56cc6d-4eba-4f85-8b64-2e68abd4cbf7@domain.com.br
The attempt to ping the endpoint failed.
Tell me more about this issue and how to resolve it

Additional Details
The RPC_E_ACCESS_DENIED error (0x5) was thrown by the RPC Runtime process.

It dont have errors on OWA, POP3/S, IMAP4/S, ActiveSync ser

June 25th, 2013 10:48pm

Hello,

From the result, there seems to be permission problem. Please make sure you have proper rights for your mailbox.

Here is the article for your reference.

Access is Denied Error was Thrown by the RPC Runtime

http://technet.microsoft.com/en-us/library/dd439373(v=exchg.80).aspx

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June 26th, 2013 5:22am

When I run RPC/HTTP test in https://www.testexchangeconnectivity.com receive error:

- System
- Provider
[ Name] Microsoft-Windows-WAS
[ Guid] {524B5D04-133C-4A62-8362-64E8EDB9CE40}
[ EventSourceName] WAS
- EventID 5011
[ Qualifiers] 32768
Version 0
Level 3
Task 0
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2013-06-27T19:24:17.000000000Z
EventRecordID 14708
Correlation
- Execution
[ ProcessID] 0
[ ThreadID] 0
Channel System
Computer Exch.domain.com
Security
- EventData
AppPoolID MSExchangeSyncAppPool
ProcessID 6204
June 27th, 2013 10:49pm

Hello,

Sorry for delayed response.

For the event id 5011, I recommend you refer to the following article to troubleshooting your issue.

Event ID 5011 IIS Application Pool Availability

http://technet.microsoft.com/en-us/library/cc735271(v=WS.10).aspx

Besides, please check the Microsoft Exchange RPC Client Access status. I recommend you restart the service to check the result.

Additional articles for your reference. (Note: Though it refers to windows server 2008, I consider it also applies to windows server 2008 r2 or windows server 2012).

Event ID 7032 Service Stop Operations

http://technet.microsoft.com/en-us/library/cc756373(v=WS.10).aspx

Event ID 7031 Service Stop Operations

http://technet.microsoft.com/en-us/library/cc756337(v=WS.10).aspx

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July 1st, 2013 5:33am

Hi,

This error is caused by squid reverse proxy.

Thanks

July 2nd, 2013 1:17pm

Hello,

Thank you for your reply.

If the issue has been solved, I will make your reply as answer.

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July 2nd, 2013 9:30pm

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