Hi all,

We start updating one of our DAG Member 2013 CU6 to CU9. The Setup Process take over 7 Hourse very slow and in the ExchangeSetup Log File we found many entrys like:

Processing file: C:\Program Files\Microsoft\Exchange Server\V15\Setup\Perf\%Catergoryname%.xml
The definition file for category '%Catergoryname%' is in use, the process will retry in 15 seconds. Retries remaining: 4.

And after 7h the Setup Fail with Error:

    Client Access role: Front End Transport service           COMPLETED
    Mailbox role: Client Access service                       COMPLETED
    Mailbox role: Unified Messaging service                   COMPLETED
    Mailbox role: Mailbox service                             FAILED
     The following error was generated when "$error.Clear();
        remove-PerfCounters -DefinitionFileName MailboxTransportSubmissionServic
ePerfCounters.xml
        new-PerfCounters -DefinitionFileName MailboxTransportSubmissionServicePe
rfCounters.xml
          " was run: "System.ComponentModel.Win32Exception (0x80004005): The con
figuration registry key is invalid
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception
, ErrorCategory errorCategory, Object target, String helpUrl)
   at Microsoft.Exchange.Management.Tasks.ManagePerfCounters.DeletePerfCounterCa
tegory()
   at Microsoft.Exchange.Management.Tasks.RemovePerfCounters.InternalProcessReco
rd()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String fun
cName, Action func, Boolean terminatePipelineIfFailed)".

     The following error was generated when "$error.Clear();
        remove-PerfCounters -DefinitionFileName MailboxTransportSubmissionServic
ePerfCounters.xml
        new-PerfCounters -DefinitionFileName MailboxTransportSubmissionServicePe
rfCounters.xml
          " was run: "System.ComponentModel.Win32Exception (0x80004005): The con
figuration registry key is invalid
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception
, ErrorCategory errorCategory, Object target, String helpUrl)
   at Microsoft.Exchange.Management.Tasks.ManagePerfCounters.DeletePerfCounterCa
tegory()
   at Microsoft.Exchange.Management.Tasks.NewPerfCounters.InternalProcessRecord(
)
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String fun
cName, Action func, Boolean terminatePipelineIfFailed)".

Thanks for Help

Regards Steven

Hi Stivie,

Thank you for your question.

We should do some steps by the following link before we update Exchange 2013 CU6 to CU9:

https://technet.microsoft.com/en-us/library/ee861125%28v=exchg.141%29.aspx

By the error, Performance counters can become corrupted; so if you don't see categories in Perfmon, or they are missing counters, or names are replaces with numbers, you're probably experiencing this phenomena. To fix the issue, run the lodctr tool with the option /R from a commnd prompt with administrative privileges: LODCTR /R

This command rebuilds the perf registry strings and info from scratch based on the current registry settings and backup INI files.

The more details could be referred by the following link:

http://blogs.msdn.com/b/oanapl/archive/2009/04/24/fix-corrupted-performance-counters.aspx

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

Hi Jim,

Thanks for the Answer. I Try the lodctr /R but it Fails..

Error: Unable to rebuild performance counter setting from system backup store, e
rror code is 2

Any other Help?

Hi Jim,

a Restart from the Server and a second one LODCTR /R Success.

I will Try tu run the CU9 Upgrade proccess a second one.

Regards Steven