Exchange 2013 - Outlook 2010 - 550 5.1.0 RESOLVER.ADR.InvalidInSmtp; encapsulated INVALID address inside an SMTP address

Hello, 

I have issue when sending email to some addresses. Server respond with:

Remote Server returned '550 5.1.0 RESOLVER.ADR.InvalidInSmtp; encapsulated INVALID address inside an SMTP address (IMCEAINVALID-)'

My enviroment: Exchange 2013, Outlook 2010 - no cached mode. Issue happend with two email addresses but not always.

Any suggestion, how to resolve issue?

Thx.

March 20th, 2015 6:46am

Clear the Outlook name cache entry for this address. If you have a stored contact for that address, remove it, and check if it's also present in the GAL. If present - remove it from the GAL/recreate it. If replying to older emails, clear the "To" address and type it in manually or select the newly created entry from the GAL.
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March 20th, 2015 5:23pm

Hi Tomas,

Does this issue occur in OWA? How is the impact, only one user or all users?

Please try to run Outlook under safe mode to avoid add-ins and AVs.

If there is any 3rd party add-ins, please try to disable them for testing.

Thanks

March 27th, 2015 9:29pm

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