Exchange 2013 - Cant get on OWA or ECP

I am in the process of setting up an Exchange 2013 server for one of our clients, however I have run into an issue.

I changed various virtual directories in ECP so instead of pointing at the local server path, it pointed to the url that matches the certificate. Upon doing so, I can no longer log into OWA or ECP. I get the FBA login page, and if I type in the WRONG credentials I get a "invalid login" error as you would expect. If I get the CORRECT credentials I get forwarded to https://servername/owa/auth.owa which just displays a white page.


I have reverted these virtual directory settings back to their defaults but the problem still persists. I tried various articles including this :https://support.microsoft.com/en-us/kb/2778897 with no joy.

June 4th, 2015 7:00am

Hi Gareth,

Not sure what was the initial requirement for the change.

But on the fixing part have you tried recreating it.

Remove-ECPVirtualdirectory

and

New-ECPVirtualdirectory

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June 4th, 2015 7:04am

Should I be doing this on the ECP (default web site) or ECP (exchange back end)?

I had to change the virtual directories to match the common name of the certificate otherwise users will get a popup in outlook.

June 4th, 2015 7:24am

I have run the following commands

remove-ecpvirtualdirectory -identity "servername\ecp (default web site)"

new-ecpvirtualdirectory

iisreset

Unfortunately this has not resolved the issue

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June 4th, 2015 7:46am

Hi Gareth,

You should now do this article you mentioned earlier.

https://support.microsoft.com/en-us/kb/2778897

Post the exact error.

Look for errors in eventvwr, IIS logs as well.

June 4th, 2015 8:01am

Hi Gareth,

Try this link if it works.

https://servername/ecp/?ExchClientVer=15

There could be issue with your mailbox database, have you checked that.

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June 4th, 2015 8:07am

Still the same issue using that link im afraid.

The mailbox database was working fine until I changed these virtual directories. Also, Outlook itself is not affected, clients are able to connect to the database fine in this way, it is just the OWA and ECP that appear affected

June 4th, 2015 8:55am

Still the same issue using that link im afraid.

The mailbox database was working fine until I changed these virtual directories. Also, Outlook itself is not affected, clients are able to connect to the database fine in this way, it is just the OWA and ECP that appear affected

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June 4th, 2015 12:52pm

Still the same issue using that link im afraid.

The mailbox database was working fine until I changed these virtual directories. Also, Outlook itself is not affected, clients are able to connect to the database fine in this way, it is just the OWA and ECP that appear affected

June 4th, 2015 12:52pm

Hi Gareth,

What about the error logs.

And send across the following cmdlets output:

Get-EcpVirtualDirectory -Server Server01| fl Name, *Authentication*,MetabasePath
Get-OWAVirtualDirectory -Server Server01| fl Name, *Authentication*,MetabasePath		
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June 4th, 2015 11:35pm

Here is the output of those commands (I have altered the domain below to mask our clients ID)

[PS] C:\Windows\system32>Get-EcpVirtualDirectory -Server BEA-EXCH-01| fl Name, *Authentication*,MetabasePath


Name                          : ecp (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/1/ROOT/ecp



[PS] C:\Windows\system32>Get-OWAVirtualDirectory -Server BEA-EXCH-01| fl Name, *Authentication*,MetabasePath


Name                          : owa (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/1/ROOT/owa

Which logs do you want me to post? Is there a specific log file, or a specific section of event viewer to  check?

June 5th, 2015 6:13am

Hi Gareth,

Thank you for the post. Look for logs at below locations, and post if you notice anything worthwhile.

  • Eventvwr->Windows Logs ->Application
  • C:\inetpub\logs\LogFiles
  • C:\Program Files\Microsoft\Exchange Server\V15\Logging

Just to populate the data on top, access the owa and Ecp once more.

If you still feel there is not enough logs, you might want to increase the logging for sometime and then check again:

Manage Diagnostic Logging Levels

https://technet.microsoft.com/en-in/library/dd335139(v=exchg.141).aspx

Set-EventLogLevel

https://technet.microsoft.com/en-us/library/aa998905(v=exchg.150).aspx

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June 5th, 2015 6:45am

Iv accidentally stumbled upon something.

If I create a brand new account (called admin for example), I can log in fine. It appears to be only the administrator account that is affected.

 
June 5th, 2015 6:49am

Hi,

This should be working, still please check and let me know if it works or not

Test-ecpConnectivity -ClientAccessServer EX2013CASA 

Did you try this out:

Blank page after you sign in to Exchange Server 2013 EAC (formerly ECP)


To work around this issue, follow these steps:

  1. On the Client Access Server that hosts this ECP virtual directory, open Internet Information Services (IIS) Manager
  2. Click Exchange Back End, and then click Bindings on the Actions panel.
  3. Click https, and then click Edit.
  4. In the SSL certificate section, select Microsoft Exchange.

Reference to similar issue:

https://social.technet.microsoft.com/Forums/exchange/en-US/b99e199c-277b-463d-a117-4c38264fe220/exchange-2013-eac-blank-page-after-login

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June 5th, 2015 6:54am

Iv just checked the binding and it already was set.

The output of that command you mentioned is below:

CasServer  LocalSite     Scenario        Result  Latency(MS) Error
---------  ---------     --------        ------  ----------- -----
BEA-EXC... Default-Fi... Logon           Skipped             The test couldn't tes...
WARNING: The test couldn't test the internal URL of this virtual directory, because the InternalURL property isn't set.
BEA-EXC... Default-Fi... Logon           Skipped             The test couldn't tes...
WARNING: No Client Access servers were tested.

June 5th, 2015 7:07am

Here is the most recent output of "C:\inetpub\logs\logfiles\w3svc2"

2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTB1CRUFVTU9OVFxTTV80ZDE0ZjgwZGQ2MmE0NmUyOFUsUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTExNzZHBwAAAAcAAAArUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTUxMwcAAAAHUy0xLTEtMAcAAAAHUy0xLTUtMgcAAAAIUy0xLTUtMTEH ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTB1CRUFVTU9OVFxTTV80ZDE0ZjgwZGQ2MmE0NmUyOFUsUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTExNzZHBwAAAAcAAAArUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTUxMwcAAAAHUy0xLTEtMAcAAAAHUy0xLTUtMgcAAAAIUy0xLTUtMTEH ::1 Exchange+BackEnd+Probes - 200 0 0 62
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 15
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTB1CRUFVTU9OVFxTTV80ZDE0ZjgwZGQ2MmE0NmUyOFUsUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTExNzZHBwAAAAcAAAArUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTUxMwcAAAAHUy0xLTEtMAcAAAAHUy0xLTUtMgcAAAAIUy0xLTUtMTEH ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTB1CRUFVTU9OVFxTTV80ZDE0ZjgwZGQ2MmE0NmUyOFUsUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTExNzZHBwAAAAcAAAArUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTUxMwcAAAAHUy0xLTEtMAcAAAAHUy0xLTUtMgcAAAAIUy0xLTUtMTEH ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTB1CRUFVTU9OVFxTTV80ZDE0ZjgwZGQ2MmE0NmUyOFUsUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTExNzZHBwAAAAcAAAArUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTUxMwcAAAAHUy0xLTEtMAcAAAAHUy0xLTUtMgcAAAAIUy0xLTUtMTEH ::1 Exchange+BackEnd+Probes - 200 0 0 15
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:19 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTB1CRUFVTU9OVFxTTV80ZDE0ZjgwZGQ2MmE0NmUyOFUsUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTExNzZHBwAAAAcAAAArUy0xLTUtMjEtMzI5MjU5NTgtNDAyNTI5NTUwMS0xMjU4MzE4Mjg0LTUxMwcAAAAHUy0xLTEtMAcAAAAHUy0xLTUtMgcAAAAIUy0xLTUtMTEH ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:27 127.0.0.1 POST /owa/proxylogon.owa - 444 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 401 0 0 0
2015-06-05 11:09:27 127.0.0.1 POST /owa/proxylogon.owa - 444 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 401 1 2148074254 0
2015-06-05 11:09:27 127.0.0.1 POST /owa/proxylogon.owa - 444 DOMAIN\SM_4d14f80dd62a46e28 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 241 0 0 15
2015-06-05 11:09:27 127.0.0.1 GET /owa/ &ActID=6044cc7e-1dd8-4e6d-9a83-9cc9972a99a0&CorrelationID=<empty> 444 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 401 1 2148074254 0
2015-06-05 11:09:27 127.0.0.1 GET /owa/default.aspx &ActID=ca6c8d53-1a4a-4e1a-8e63-13bea422a5e4&CorrelationID=<empty> 444 DOMAIN\SM_4d14f80dd62a46e28 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 200 0 0 31
2015-06-05 11:09:27 127.0.0.1 GET /owa/prem/15.0.847.32/scripts/preboot.js - 444 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 401 1 2148074254 0
2015-06-05 11:09:27 127.0.0.1 GET /owa/prem/15.0.847.32/scripts/preboot.js - 444 DOMAIN\SM_4d14f80dd62a46e28 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 200 0 0 0
2015-06-05 11:09:27 127.0.0.1 POST /owa/service.svc action=GetFolderMruConfiguration&ActID=04573c54-a34c-4e38-91d5-82630355f8b1&CorrelationID=<empty> 444 DOMAIN\SM_4d14f80dd62a46e28 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 200 0 0 15
2015-06-05 11:09:27 127.0.0.1 GET /owa/logoff.owa - 444 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 401 1 2148074254 16
2015-06-05 11:09:27 127.0.0.1 GET /Microsoft-Server-ActiveSync/exhealth.check - 444 - 127.0.0.1 - - 200 0 0 0
2015-06-05 11:09:27 127.0.0.1 GET /owa/logoff.owa - 444 DOMAIN\SM_4d14f80dd62a46e28 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+MSEXCHMON;+ACTIVEMONITORING;+OWADEEPTEST) - 302 0 0 0
2015-06-05 11:09:27 fe80::646d:226d:c906:7832%12 RPC_IN_DATA /rpc/rpcproxy.dll BEA-EXCH-01.DOMAIN.LOCAL:6001&RequestId=098c7fe2-247b-46a9-86f2-adc9d0256288 444 - fe80::646d:226d:c906:7832%12 MSRPC - 401 1 2148074254 0
2015-06-05 11:09:27 fe80::646d:226d:c906:7832%12 RPC_IN_DATA /rpc/rpcproxy.dll BEA-EXCH-01.DOMAIN.LOCAL:6001&RequestId=f73cc0d0-cdac-42d8-8937-0836bb1e02b5 444 DOMAIN\BEA-EXCH-01$ fe80::646d:226d:c906:7832%12 MSRPC - 200 0 0 0
2015-06-05 11:09:27 fe80::646d:226d:c906:7832%12 RPC_IN_DATA /rpc/rpcproxy.dll BEA-EXCH-01.DOMAIN.LOCAL:6001&RequestId=fe943194-1ec5-430f-b345-5d244c776864 444 - fe80::646d:226d:c906:7832%12 MSRPC - 401 1 2148074254 0
2015-06-05 11:09:27 fe80::646d:226d:c906:7832%12 RPC_OUT_DATA /rpc/rpcproxy.dll BEA-EXCH-01.DOMAIN.LOCAL:6001&RequestId=2827c632-28af-48a1-9b76-5c2dd0b3fdf9 444 - fe80::646d:226d:c906:7832%12 MSRPC - 401 1 2148074254 0
2015-06-05 11:09:30 fe80::646d:226d:c906:7832%12 POST /Autodiscover/Autodiscover.xml - 444 DOMAIN\Alison fe80::646d:226d:c906:7832%12 Microsoft+Office/15.0+(Windows+NT+6.1;+Microsoft+Outlook+15.0.4719;+Pro) - 200 0 0 15
2015-06-05 11:09:30 fe80::646d:226d:c906:7832%12 POST /Autodiscover/Autodiscover.xml - 444 DOMAIN\Alison fe80::646d:226d:c906:7832%12 Microsoft+Office/15.0+(Windows+NT+6.1;+Microsoft+Outlook+15.0.4719;+Pro) - 200 0 0 15
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVA5DZXJ0aWZpY2F0ZVNpZEMARQEAAAAHVXNlclNpZCxTLTEtNS0yMS0zMjkyNTk1OC00MDI1Mjk1NTAxLTEyNTgzMTgyODQtMTE3Ng== ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVA5DZXJ0aWZpY2F0ZVNpZEMARQEAAAAHVXNlclNpZCxTLTEtNS0yMS0zMjkyNTk1OC00MDI1Mjk1NTAxLTEyNTgzMTgyODQtMTE3Ng== ::1 Exchange+BackEnd+Probes - 200 0 0 78
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVA5DZXJ0aWZpY2F0ZVNpZEMARQEAAAAHVXNlclNpZCxTLTEtNS0yMS0zMjkyNTk1OC00MDI1Mjk1NTAxLTEyNTgzMTgyODQtMTE3Ng== ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVA5DZXJ0aWZpY2F0ZVNpZEMARQEAAAAHVXNlclNpZCxTLTEtNS0yMS0zMjkyNTk1OC00MDI1Mjk1NTAxLTEyNTgzMTgyODQtMTE3Ng== ::1 Exchange+BackEnd+Probes - 200 0 0 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVA5DZXJ0aWZpY2F0ZVNpZEMARQEAAAAHVXNlclNpZCxTLTEtNS0yMS0zMjkyNTk1OC00MDI1Mjk1NTAxLTEyNTgzMTgyODQtMTE3Ng== ::1 Exchange+BackEnd+Probes - 200 0 0 15
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 - ::1 Exchange+BackEnd+Probes - 401 1 2148074254 0
2015-06-05 11:09:39 ::1 POST /powershell clientApplication=ActiveMonitor 444 VgEAVA5DZXJ0aWZpY2F0ZVNpZEMARQEAAAAHVXNlclNpZCxTLTEtNS0yMS0zMjkyNTk1OC00MDI1Mjk1NTAxLTEyNTgzMTgyODQtMTE3Ng== ::1 Exchange+BackEnd+Probes - 200 0 0 0

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June 5th, 2015 7:14am

Hi Gareth,

The output is cropped, run this:

Test-ecpConnectivity | fl
Get-EcpVirtualDirectory | fl name,*url*,server

Get-OWAVirtualDirectory | fl name,*url*,server


June 5th, 2015 8:46am

[PS] C:\program files\microsoft\exchange server\v15>Test-ecpConnectivity | fl
WARNING: The test couldn't test the internal URL of this virtual directory, because the InternalURL property isn't set.


RunspaceId                  : fcf3f170-7af9-4ead-8099-247854f17d40
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         :
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Logon
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      :
Result                      : Skipped
Error                       : The test couldn't test the internal URL of this virtual directory, because the
                              InternalURL property isn't set.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 15:54:01
Latency                     : -00:00:00.0010000
EventType                   : Warning
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

WARNING: The test couldn't test the internal URL of this virtual directory, because the InternalURL property isn't set.
RunspaceId                  : fcf3f170-7af9-4ead-8099-247854f17d40
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         :
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Logon
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      :
Result                      : Skipped
Error                       : The test couldn't test the internal URL of this virtual directory, because the
                              InternalURL property isn't set.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 15:54:01
Latency                     : -00:00:00.0010000
EventType                   : Warning
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

WARNING: No Client Access servers were tested.


[PS] C:\program files\microsoft\exchange server\v15>Get-EcpVirtualDirectory | fl name,*url*,server


Name        : ecp (Default Web Site)
InternalUrl :
ExternalUrl :
Server      : BEA-EXCH-01



[PS] C:\program files\microsoft\exchange server\v15>
[PS] C:\program files\microsoft\exchange server\v15>Get-OWAVirtualDirectory | fl name,*url*,server


Name            : owa (Default Web Site)
Url             : {}
SetPhotoURL     :
Exchange2003Url :
FailbackUrl     :
InternalUrl     : https://bea-exch-01.DOMAIN.local/owa
ExternalUrl     : https://bea-exch-01.DOMAIN.local/owa
Server          : BEA-EXCH-01


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June 5th, 2015 10:57am

Ok Iv fixed the "missing URL" issue above...here is the new output:

[PS] C:\Windows\system32>Test-ecpConnectivity | fl


RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The server didn't return a user context cookie.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The test failed to establish a session with server BEA-EXCH-01.DOMAIN.LOCAL. The
                              remote server returned an error: (404) Not Found.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The server didn't return a user context cookie.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The test failed to establish a session with server BEA-EXCH-01.DOMAIN.LOCAL. The
                              remote server returned an error: (404) Not Found.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New



[PS] C:\Windows\system32>Get-EcpVirtualDirectory | fl name,*url*,server


Name        : ecp (Default Web Site)
InternalUrl : https://bea-exch-01.DOMAIN.local/ecp
ExternalUrl : https://bea-exch-01.DOMAIN.local/ecp
Server      : BEA-EXCH-01



[PS] C:\Windows\system32>
[PS] C:\Windows\system32>Get-OWAVirtualDirectory | fl name,*url*,server


Name            : owa (Default Web Site)
Url             : {}
SetPhotoURL     :
Exchange2003Url :
FailbackUrl     :
InternalUrl     : https://bea-exch-01.DOMAIN.local/owa
ExternalUrl     : https://bea-exch-01.DOMAIN.local/owa
Server          : BEA-EXCH-01

June 5th, 2015 11:32am

Ok Iv fixed the "missing URL" issue above...here is the new output:

[PS] C:\Windows\system32>Test-ecpConnectivity | fl


RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The server didn't return a user context cookie.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The test failed to establish a session with server BEA-EXCH-01.DOMAIN.LOCAL. The
                              remote server returned an error: (404) Not Found.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The server didn't return a user context cookie.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The test failed to establish a session with server BEA-EXCH-01.DOMAIN.LOCAL. The
                              remote server returned an error: (404) Not Found.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New



[PS] C:\Windows\system32>Get-EcpVirtualDirectory | fl name,*url*,server


Name        : ecp (Default Web Site)
InternalUrl : https://bea-exch-01.DOMAIN.local/ecp
ExternalUrl : https://bea-exch-01.DOMAIN.local/ecp
Server      : BEA-EXCH-01



[PS] C:\Windows\system32>
[PS] C:\Windows\system32>Get-OWAVirtualDirectory | fl name,*url*,server


Name            : owa (Default Web Site)
Url             : {}
SetPhotoURL     :
Exchange2003Url :
FailbackUrl     :
InternalUrl     : https://bea-exch-01.DOMAIN.local/owa
ExternalUrl     : https://bea-exch-01.DOMAIN.local/owa
Server          : BEA-EXCH-01

Free Windows Admin Tool Kit Click here and download it now
June 5th, 2015 3:30pm

Ok Iv fixed the "missing URL" issue above...here is the new output:

[PS] C:\Windows\system32>Test-ecpConnectivity | fl


RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The server didn't return a user context cookie.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The test failed to establish a session with server BEA-EXCH-01.DOMAIN.LOCAL. The
                              remote server returned an error: (404) Not Found.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Exchange Back End)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The server didn't return a user context cookie.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New

RunspaceId                  : ab85cbe0-1d66-433f-b0a9-2d148e23a742
LocalSite                   : Default-First-Site-Name
SecureAccess                : True
VirtualDirectoryName        : ecp (Default Web Site)
Url                         : https://bea-exch-01.DOMAIN.local/ecp/
UrlType                     : Internal
Port                        : 0
ConnectionType              : Plaintext
ClientAccessServerShortName : BEA-EXCH-01
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : BEA-EXCH-01.DOMAIN.LOCAL
Scenario                    : Sign in
ScenarioDescription         : Sign in to Exchange Control Panel and verify the response page.
PerformanceCounterName      : Logon Latency
Result                      : Failure
Error                       : The test failed to establish a session with server BEA-EXCH-01.DOMAIN.LOCAL. The
                              remote server returned an error: (404) Not Found.
UserName                    : extest_90394ac8c00b4
StartTime                   : 05/06/2015 16:28:06
Latency                     : -00:00:00.0010000
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New



[PS] C:\Windows\system32>Get-EcpVirtualDirectory | fl name,*url*,server


Name        : ecp (Default Web Site)
InternalUrl : https://bea-exch-01.DOMAIN.local/ecp
ExternalUrl : https://bea-exch-01.DOMAIN.local/ecp
Server      : BEA-EXCH-01



[PS] C:\Windows\system32>
[PS] C:\Windows\system32>Get-OWAVirtualDirectory | fl name,*url*,server


Name            : owa (Default Web Site)
Url             : {}
SetPhotoURL     :
Exchange2003Url :
FailbackUrl     :
InternalUrl     : https://bea-exch-01.DOMAIN.local/owa
ExternalUrl     : https://bea-exch-01.DOMAIN.local/owa
Server          : BEA-EXCH-01

June 5th, 2015 3:30pm

Hi Gareth,

Good that you have found and corrected issue with the ECP url.

Now please run below cmdlets on EMS.

Get-EcpVirtualDirectory -ShowMailboxVirtualDirectories | fl Name, *Authentication*,MetabasePath
Get-OWAVirtualDirectory -ShowMailboxVirtualDirectories | fl Name, *Authentication*,MetabasePath

Run the below cmdlet on an elevated administrator Windows PS session  on your mailbox server:

Get-ChildItem IIS:\Sites

References:

Re-create OWA virtual Directories in Exchange 2013:

http://exchangeonline.in/re-create-owa-virtual-directory-exchange-2013/

Exchange 2013 Clients not able to connect using Outlook Anywhere:

http://blogs.technet.com/b/miguelo/archive/2014/08/05/exchange-2013-clients-not-able-to-connect-using-outlook-anywhere.aspx

Loop through all bindings configured in IIS with powershell:

http://stackoverflow.com/questions/6186888/loop-through-all-bindings-configured-in-iis-with-powershell

Free Windows Admin Tool Kit Click here and download it now
June 8th, 2015 5:02am

[PS] C:\Windows\system32>Get-EcpVirtualDirectory -ShowMailboxVirtualDirectories | fl Name, *Authentication*,MetabasePath



Name                          : ecp (Exchange Back End)
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
BasicAuthentication           : False
WindowsAuthentication         : True
DigestAuthentication          : False
FormsAuthentication           : False
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/2/ROOT/ecp

Name                          : ecp (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/1/ROOT/ecp



[PS] C:\Windows\system32>Get-OWAVirtualDirectory -ShowMailboxVirtualDirectories | fl Name, *Authentication*,MetabasePath



Name                          : owa (Exchange Back End)
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
BasicAuthentication           : False
WindowsAuthentication         : True
DigestAuthentication          : False
FormsAuthentication           : False
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/2/ROOT/owa

Name                          : owa (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/1/ROOT/owa
PS C:\Users\Administrator.DOMAIN> Import-Module WebAdministration
PS C:\Users\Administrator.DOMAIN> Get-ChildItem IIS:\Sites

Name             ID   State      Physical Path                  Bindings
----             --   -----      -------------                  --------
Default Web Site 1    Started    %SystemDrive%\inetpub\wwwroot  http *:80:
                                                                net.tcp 808:*
                                                                net.pipe *
                                                                net.msmq localhost
                                                                msmq.formatname localhost
                                                                http 127.0.0.1:80:
                                                                https *:443: sslFlags=0
                                                                https 127.0.0.1:443: sslFlags=0
Exchange Back    2    Started    C:\inetpub\wwwroot             http *:81:
End                                                             net.pipe *
                                                                https *:444: sslFlags=0


June 8th, 2015 5:33am

Hi Gareth,

Thanks for the update. I'm out of clue right now, all the settings are correct.

Try these direct hits on the backend, would fail eventually, but atleast you should have initial page (certificate warning) or login prompt.

https://localhost:444/owa

or

https://BEA-EXCH-01.DOMAIN.LOCAL:444/owa

The data you have indicates you have frontend - backend connectivity issues.

Try the backend part- Re-create OWA virtual Directories in Exchange 2013:

http://exchangeonline.in/re-create-owa-virtual-directory-exchange-2013/

Free Windows Admin Tool Kit Click here and download it now
June 8th, 2015 6:53am

On the localhost:444 address I get the certificate error, then i get a "This page has a redirection loop" error.

On the https://bea-exch-01.domain.local:444/owa address I get the certificate error, then a login box, then the "This page has a redirection loop" error.

Just recreated the owa backend virtual directory however the problem still remains.

What do you think my next step is?

June 8th, 2015 7:01am

I think the key anomaly is that this is only happening for the administrator account. I have created an ADMIN account and this CAN get on. 
Free Windows Admin Tool Kit Click here and download it now
June 8th, 2015 7:06am

[PS] C:\Windows\system32>Get-EcpVirtualDirectory -ShowMailboxVirtualDirectories | fl Name, *Authentication*,MetabasePath



Name                          : ecp (Exchange Back End)
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
BasicAuthentication           : False
WindowsAuthentication         : True
DigestAuthentication          : False
FormsAuthentication           : False
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/2/ROOT/ecp

Name                          : ecp (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/1/ROOT/ecp



[PS] C:\Windows\system32>Get-OWAVirtualDirectory -ShowMailboxVirtualDirectories | fl Name, *Authentication*,MetabasePath



Name                          : owa (Exchange Back End)
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
BasicAuthentication           : False
WindowsAuthentication         : True
DigestAuthentication          : False
FormsAuthentication           : False
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/2/ROOT/owa

Name                          : owa (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Fba}
MetabasePath                  : IIS://BEA-EXCH-01.DOMAIN.LOCAL/W3SVC/1/ROOT/owa
PS C:\Users\Administrator.DOMAIN> Import-Module WebAdministration
PS C:\Users\Administrator.DOMAIN> Get-ChildItem IIS:\Sites

Name             ID   State      Physical Path                  Bindings
----             --   -----      -------------                  --------
Default Web Site 1    Started    %SystemDrive%\inetpub\wwwroot  http *:80:
                                                                net.tcp 808:*
                                                                net.pipe *
                                                                net.msmq localhost
                                                                msmq.formatname localhost
                                                                http 127.0.0.1:80:
                                                                https *:443: sslFlags=0
                                                                https 127.0.0.1:443: sslFlags=0
Exchange Back    2    Started    C:\inetpub\wwwroot             http *:81:
End                                                             net.pipe *
                                                                https *:444: sslFlags=0


June 8th, 2015 9:31am

Hi Gareth,

It could be issue with the administrator mailbox being corrupt or something.

Use Disable-Mailbox Adminsitrator to disconnect the mailbox and then try accessing the /ecp page.

You can use Connect-Mailbox to connect it back if required, else create a fresh mailbox for Administrator.

Free Windows Admin Tool Kit Click here and download it now
June 9th, 2015 4:17am

I have actually entirely given up and am starting from scratch.

I uninstalled Exchange and reinstalled yesterday but the problem persisted. I think thats because the IIS virtual directories dont get deleted during uninstall (I may be wrong).

I am installing a completely fresh OS and installing from scratch this morning. Hopefully the issue wont return.

June 9th, 2015 4:21am

Ok this is getting silly now.

I have installed a fresh OS and installed exchange from scratch.

I havent configured ANYTHING yet, and I cant get on ecp...the exact same problem.

Surely this can only leave AD itself as the culprit...possibly security permissions on the Administrator user account?

Its also happening with my "Admin" account this time round.
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June 9th, 2015 10:00am

Hi Gareth,

Please try out my last post and confirm if it fails or not.

Basically get a OrgMgmt Admin user without mailbox and then login to /ECP

June 9th, 2015 11:27pm

the "Admin" account has no mailbox assigned to it.

The "Administrator" account has had its mailbox removed andtested, and readded and tested but still the same result.

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June 10th, 2015 2:06am

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