Good day

I recently installed Exchange 2013 to our domain. 

The problem i'm facing is that any scan to email document gets delivered as the following  :

This is a multi-part message in MIME format.

--DC_BOUND_PRE_<1361347488.00267327e1cb>

Content-Type: text/plain; charset=US-ASCII

Content-Transfer-Encoding: 7bit

--DC_BOUND_PRE_<1361347488.00267327e1cb>

Content-Type: application/pdf; name="20130220090448407.pdf"

Content-Transfer-Encoding: base64

Content-Dis;

                filename="20130220090448407.pdf"

JVBERi0xLjQKJeLjz9MKNCAwIG9iago8PC9UeXBlL1hPYmplY3QKL1N1YnR5cGUvSW1hZ2UK

L1dpZHRoIDE2NTYKL0hlaWdodCAyMzM5Ci9CaXRzUGVyQ29tcG9uZW50IDEKL0NvbG9yU3Bh

Y2UvRGV2aWNlR3JheQovRGVjb2RlWzEgMF0KL0xlbmd0aCA0ODQxNzMKPj4Kc3RyZWFtCgAA

AAAAAAAAAAAAAEAl+3vv///+gAAAAQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAF9

gAAAbgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFZK26AAAAAAAAAAAAAAA

And it goes on for this for a couple hundred more lines. 

I have tested the following

Scanning to any email address outside my domain, work 100% 

Any scanner sending mail-to-pdf from outside my organization it get delivered as above

I have changed smtp servers to our ISP and that also delivered as abve

I change the sending address of scan-to-mail machine to gmail account, also delivered as above, but to my non domain email address it works perfectly 

Please help 

have a look at this thread, i found it when i searched for the same issue.

• Proposed as answer by Simon_WuMicrosoft contingent staff, Moderator Friday, February 22, 2013 7:28 AM
• Marked as answer by Gearhart88 Friday, February 22, 2013 7:37 AM

one of our clients had the same problem before, he have Richo printer with scanner witch is scanning to pdf file attached to email , this printer  is working fine by using Exchange 2010 but has that problem after the migration to exchange 2013, this problem is totally fixed after installing Exchange SP1 (CU4). I found others say this problem is fixed by just installing CU1.

for more information about content conversion

http://technet.microsoft.com/en-us/library/bb232174.aspx#External

We have a new install with SP1 and we still have this problem.  Is there a patch or something I can re-apply to fix this?

Hi

Just go on your scanning setting on your printer and turn off the maximum email size restriction.