Exchange 2010 cannot push mail to mobile devices

Hi Guys

I've installed exchange 2010 and everything looks fine except that when i configure mails on mobile devices, it configures fine but mails dont get pushed to device. OWA works fine and mail flow internal works fine. When i connect my mobile phone on LAN it does recieve mail, but does not work when im on external network.

Please assist what the problem might be.

Thanks in advance

July 12th, 2013 11:22am

It sounds like the external URL for ActiveSync hasn't been set.

Take a look at this:

http://technet.microsoft.com/en-us/library/aa998363(v=exchg.141).aspx

And run the Active Sync tests at testexchangeconnectivity.com/

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July 12th, 2013 11:40am

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