Exchange 2010 and CheckPop3Tail
I have a service application that reads POP3 from an Exchange 2010 cluster. It's a large install, 10,000 plus users, none of which are POP3. The problem is that the service app needs to retrieve all of these user's emails via journaling (no, we can't use IMAP because it is slower than molasses for this purpose and we'd never keep up) and we hang on certain emails, almost always Calendar Acknowledgements. Does the CheckPop3Tail apply to Exchange 2010? There are numerous articles pointing to 2000/2003, but no mention anywhere of 2007/2010. Need help ASAP as 10,000 users can create quite a mess quickly.
October 9th, 2012 10:24am

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October 10th, 2012 4:22am

Thanks for letting me know you are looking. As a reference point, here are some Technet references to this exact problem: http://support.microsoft.com/kb/816896 http://technet.microsoft.com/en-us/library/aa996686(v=exchg.80).aspx These refer to the problem of Exchange not properly closing some emails with POP3 type retrieval.Rodd Johnson
October 10th, 2012 11:08am

Hi Rodd, I'm afraid that CheckPop3Tail cannot apply to Exchange 2010. Sean Qiu
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October 12th, 2012 6:04am

Sean, The problem isn't so much CheckPop3Tail setting itself but of unterminated or not properly closed email retrieved via pop3 still hangs on fetches. On 2007 exchange we still see pop3 clients hang on malformed emails exactly as the problem is described in the fix for 2000/2003. What about 2007 Exchange? Does the "fix" apply for it? RoddRodd Johnson
October 12th, 2012 7:02am

Either way, 2007/2010, the issue has not been solved outlined in the tech notes referenced in this thread. Fetchmail of POP3 messages still hangs on those messages that have not been properly closed by exchange. We experience this everyday. If CheckPop3Tail is not the answer, what is?Rodd Johnson
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October 12th, 2012 9:08am

On Tue, 9 Oct 2012 14:24:46 +0000, RoddJohnson wrote: >I have a service application that reads POP3 from an Exchange 2010 cluster. It's a large install, 10,000 plus users, none of which are POP3. > >The problem is that the service app needs to retrieve all of these user's emails via journaling (no, we can't use IMAP because it is slower than molasses for this purpose and we'd never keep up) and we hang on certain emails, almost always Calendar Acknowledgements. > >Does the CheckPop3Tail apply to Exchange 2010? There are numerous articles pointing to 2000/2003, but no mention anywhere of 2007/2010. > >Need help ASAP as 10,000 users can create quite a mess quickly. POP and IMAP are "managed code". Their configuration is done in the *.config files you'll find in the directory C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\PopImap. Unfortunately, I don't know if CheckPOP3Tail is something that's still necessary or, if it is, what the changes to the config file might be. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
October 14th, 2012 11:02pm

On Tue, 9 Oct 2012 14:24:46 +0000, RoddJohnson wrote: >I have a service application that reads POP3 from an Exchange 2010 cluster. It's a large install, 10,000 plus users, none of which are POP3. > >The problem is that the service app needs to retrieve all of these user's emails via journaling (no, we can't use IMAP because it is slower than molasses for this purpose and we'd never keep up) and we hang on certain emails, almost always Calendar Acknowledgements. > >Does the CheckPop3Tail apply to Exchange 2010? There are numerous articles pointing to 2000/2003, but no mention anywhere of 2007/2010. > >Need help ASAP as 10,000 users can create quite a mess quickly. POP and IMAP are "managed code". Their configuration is done in the *.config files you'll find in the directory C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\PopImap. Unfortunately, I don't know if CheckPOP3Tail is something that's still necessary or, if it is, what the changes to the config file might be. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
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October 14th, 2012 11:15pm

I have a full ticket open with ms and will reply with real answer when found. Problem does in fact exist and they now acknowledgeRodd Johnson
October 24th, 2012 5:47am

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