Hello I use Exchange 2010 with SP1, I created the following three brands of policies for the retention of old e-mail: 1 Name: Purge Deleted Items, Type: Excluded Items, Action: Delete Permanently, Age limit: 15 days, enabled: Yes 2 Name: Clear trash excluded, Type: Electronic Waste, Action: Delete Permanently, Age limit: 10 days, enabled: Yes 3 rd Name: Folder Clear Sync Type: Sync Issues, Action: Delete Permanently, Age limit: one day, enabled: Yes Then I created a retention policy and added the three brands mentioned above and added to the mailboxes of the users that this policy applied to them. I envision that this policy applied by going to the properties of the users mailbox in OWA and see also the users. Have gone well over 15 days and this policy is not deleting the emails from mailboxes on anyone. I ran the script: Set-MailboxServer myserver-Identity ` -ManagedFolderAssistantSchedule "Sun.1: 00 AM-Sun.3: 00 AM, " ` "Mon.1: 00 AM-Mon.3: 00 AM, Tue.1: 00 AM-Tue.3: 00 AM, " ` "Wed.1: 00 AM-Wed.3: 00 AM, Thu.1: 00 AM-Thu.3: 00 AM, " ` "Fri.1: 00 AM-Fri.3: 00 AM, Sat.1: 00 AM-Sat.3: 00 AM"} And also forced with the command: Start-ManagedFolderAssistant-Identity name_user But still nothing came of it ... The tab 'Messaging Records Management ' which sets the hours to apply the rule does not appear to me after installing SP1 and Rollup 1. Anyone have any solutions?Jorge dos Santos

Hi Jorge, Could I confirm some information about your test? Did you test the retention policy, How do you create the the retention policy Tag, and how you set the type as "Excluded Items", per my known, there is no the kind type by default, did you create a managed folder? I want to verify what is the detailed procedures, and we could narrow down the issue. Some information for you: http://technet.microsoft.com/en-us/library/bb123507.aspx And A MVP gave a good article, you could refer to here. Note that, MRM and Retention Policy, have something different. Regards! Gavin Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.