Exchange 2010 Public Folder Owners do not receive Quota Warnings
Hello!
Ever since we decommissioned our Exchange 2003 Server, owners of public folders on the Exchange 2010 Server are no longer receiving warnings when the "Issue warning at (KB):" value is reached. For instance, I have a public folder that has 450000 KB
as the issue warning limit and 500000 KB as the prohibit post warning. None of the owners of the public folder (there are 3 owners) ever receive a warning until the user comes to us and tells us they can no longer post to the public folder. I've
tried to research the issue before posting here, but was fruitless in my efforts. Any ideas? Do I have to enable something on the Exchange 2010 Server for these warnings to be sent to public folder owners?
Thanks for any help!
April 18th, 2012 12:52pm
Lets run the command to check the schedule
Get-Publicfolderdatabase | fl name, Quotanotificationschedule
Also Please make sure we have E2k10 public folder replica present on the public folder
To get more information on this, I would suggest to increase diagnostic loggin on
Open the Exchange Management Console.
Expand Microsoft Exchange On-Premises.
Click Server Configuration.
Select the server name under Server Configuration for which you want to increase logging.
Click Manage Diagnostic Logging Properties under the Actions pane.
Expand MSExchangeIS.
Expand 9001 Public
Click Storage Limits.
Click Expert, and then click Configure.
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April 18th, 2012 1:55pm
Thanks very much for your assistance! Here are the results of the command you requested I run from the EMS:
[PS] C:\Windows\system32>Get-Publicfolderdatabase | fl name, Quotanotificationschedule
Name : Public Folder Database 1349785730
QuotaNotificationSchedule : {Sun.1:00 AM-Sun.1:15 AM, Mon.1:00 AM-Mon.1:15 AM, Tue.1:00 AM-Tue.1:15 AM, Wed.1:00 AM-Wed
.1:15 AM, Thu.1:00 AM-Thu.1:15 AM, Fri.1:00 AM-Fri.1:15 AM, Sat.1:00 AM-Sat.1:15 AM}
I have increased the diagnostic logging level as you requested. Thanks again for all your help!
April 18th, 2012 3:02pm
Did you get a chance to check if we have E2k10 public folder replica present on the public folder
Lets monitor the application logs we should get some events in that regarding public folder quotaPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs:
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April 18th, 2012 3:17pm
If I look at the properties for the public folder in the Public Folder Management Console, the General Tab lists the Public Folder Database: Public Folder Database 1349785730. The Replication Tab lists Public Folder Database 1349785730 and the NetBIOS
Name of my Exchange 2010 Server. This is the only Exchange Server in the organization at this point, and the public folders are functioning fine otherwise. I'll check the logs tomorrow morning and let you know what I find.
Thanks again for all your help!
April 18th, 2012 3:49pm
Event ID 1079 shows public folder quota has been exceede..
Can you please try to run below command
Get-PublicFolder Identity '\' Recurse ResultSize Unlimited > C:\PublicFolders.txt
Check if the UseDatabaseQuotaDefaults is set to True
It must be either set to true or False. It should not be blank or any other value.
Also check the public folder permission and make sure we have atlease one user an owner.
Exchange 2010 SP1 introduces a flag that controls whether a mailbox is checked to see if its size is equal to or greater than 50% of the Prohibit
sendquota.As a result, if the Issue Warning quota is set to a value less than 50% of the Prohibit send quota, the warning message associated
with theIssue warning quota wont be sent to the user. For example, if a mailbox has a size limit of 10 MB, and you set the Issue warning quota to 3 MB and the Prohibit
send quota to 8 MB, the user wont ever receive the warning specified by the Issue warning quota because the Issue warning quota
limit isnt equal to or greater than 50% of the Prohibit send quota. Instead, the user will receive only the message associated with the Prohibit sendquota (in this case,
when the users mailbox size reaches 8 MB).
I would request moderator to confirm if its the same behaviour for Public folders...
http://technet.microsoft.com/en-us/library/bb232173.aspx
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April 19th, 2012 12:01pm
Hi!
I ran that command, but I don't believe it produced the results you desired. It just listed all the public folders and their paths... Here's an example of what I'm seeing in that test file....
Name
Parent Path
----
-----------
IPM_SUBTREE
_Accounting
\
ACC-Contacts
\_Accounting
_Estimating
\
_Core Subs
\_Estimating
_Estimating Events Calendar \_Estimating
_Estimating Subcontractor Blacklist \_Estimating
B10.0048-Walmart NE Tower \_Estimating
B10.0048- Email
\_Estimating\B10.0048-Walmart NE Tower
B10.0048-Proposals
\_Estimating\B10.0048-Walmart NE Tower
B10.0062-Market Fair \_Estimating
B10.0062- Email
\_Estimating\B10.0062-Market Fair
B10.0062-Proposals
\_Estimating\B10.0062-Market Fair
B11.0002 - Divine Lorraine \_Estimating
Email
\_Estimating\B11.0002 - Divine Lorraine
Proposals
\_Estimating\B11.0002 - Divine Lorraine
B11.0023-Griffin Village \_Estimating
Email
\_Estimating\B11.0023-Griffin Village
Proposals
\_Estimating\B11.0023-Griffin Village
B11.0024-400 Allegheny \_Estimating
Email
\_Estimating\B11.0024-400 Allegheny
Proposals
\_Estimating\B11.0024-400 Allegheny
B11.0026-One Franklin Plaza \_Estimating
Email
\_Estimating\B11.0026-One Franklin Plaza
Proposals
\_Estimating\B11.0026-One Franklin Plaza
B11.0029-Rosemont College \_Estimating
Email
\_Estimating\B11.0029-Rosemont College
Proposals
\_Estimating\B11.0029-Rosemont College
B11.0034 - Burlington Coat \_Estimating
Email
\_Estimating\B11.0034 - Burlington Coat
Proposals
\_Estimating\B11.0034 - Burlington Coat
B11.0036-Philadelphia Cricket Club \_Estimating
Email
\_Estimating\B11.0036-Philadelphia Cricket Club
Proposals
\_Estimating\B11.0036-Philadelphia Cricket Club
B11.0042-Gwynedd Mercy \_Estimating
Email
\_Estimating\B11.0042-Gwynedd Mercy
Feb 2012 Re-Bid
\_Estimating\B11.0042-Gwynedd Mercy
B11.0044 - Boscov's Redevelopment \_Estimating
Emails
\_Estimating\B11.0044 - Boscov's Redevelopment
Proposals
\_Estimating\B11.0044 - Boscov's Redevelopment
B11.0047 - Atwater Lot 14 \_Estimating
B11.0047 - Atwater Calendar \_Estimating\B11.0047 - Atwater Lot 14
Emails
\_Estimating\B11.0047 - Atwater Lot 14
Fit-Out Proposals
\_Estimating\B11.0047 - Atwater Lot 14
Fit-Out Rebid Proposals \_Estimating\B11.0047
- Atwater Lot 14
Garage Proposals
\_Estimating\B11.0047 - Atwater Lot 14
Landscaping/Fencing Proposals \_Estimating\B11.0047 - Atwater Lot 14
Shell Proposals
\_Estimating\B11.0047 - Atwater Lot 14
April 19th, 2012 4:54pm
Try to run the command
Get-PublicFolder -Identity "\Foldername" | fl
Now check the value for UseDatabaseQuotaDefaults valuePlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs:
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April 20th, 2012 6:00am
Sorry it took so long to get back to you....been swamped here. Here are the properties on all the folders currently that should be sending quota warnings but are not. All these folders have three owners on them and none of them are receiving
warnings:
[PS] C:\Windows\system32>Get-PublicFolder -Identity "\_Production\10.019-Penn Medicine Rittenhouse\10.019-Email" | fl
RunspaceId : 7150d803-10a9-49eb-a879-5ecb11eba147
AgeLimit :
EntryId : 000000001A447390AA6611CD9BC800AA002FC45A0300FAAA8CCC66C92F4CAA1EFE1C54CAFA440000001E5E
3C0000
HasSubFolders : False
HiddenFromAddressListsEnabled : True
IssueWarningQuota : 878.9 MB (921,600,000 bytes)
LocalReplicaAgeLimit :
MailEnabled : False
MaxItemSize : 19.53 MB (20,480,000 bytes)
Name : 10.019-Email
ParentPath : \_Production\10.019-Penn Medicine Rittenhouse
PerUserReadStateEnabled : True
ProhibitPostQuota : 927.7 MB (972,800,000 bytes)
Replicas : {Public Folder Database 1349785730}
ReplicationSchedule : {}
RetainDeletedItemsFor :
UseDatabaseAgeDefaults : True
UseDatabaseQuotaDefaults : False
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults : True
FolderType : IPF.Note
HasRules : False
HasModerator : False
Identity : \_Production\10.019-Penn Medicine Rittenhouse\10.019-Email
MapiIdentity : \_Production\10.019-Penn Medicine Rittenhouse\10.019-Email
OriginatingServer : imcexc.imc.local
IsValid : True
[PS] C:\Windows\system32>Get-PublicFolder -Identity "\_Production\10.024-Courtyard Marriott\10.024-Email" | fl
RunspaceId : 7150d803-10a9-49eb-a879-5ecb11eba147
AgeLimit :
EntryId : 000000001A447390AA6611CD9BC800AA002FC45A0300FAAA8CCC66C92F4CAA1EFE1C54CAFA44000000416A
600000
HasSubFolders : False
HiddenFromAddressListsEnabled : True
IssueWarningQuota : 878.9 MB (921,600,000 bytes)
LocalReplicaAgeLimit :
MailEnabled : False
MaxItemSize : 19.53 MB (20,480,000 bytes)
Name : 10.024-Email
ParentPath : \_Production\10.024-Courtyard Marriott
PerUserReadStateEnabled : True
ProhibitPostQuota : 927.7 MB (972,800,000 bytes)
Replicas : {Public Folder Database 1349785730}
ReplicationSchedule : {}
RetainDeletedItemsFor :
UseDatabaseAgeDefaults : True
UseDatabaseQuotaDefaults : False
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults : True
FolderType :
HasRules : False
HasModerator : False
Identity : \_Production\10.024-Courtyard Marriott\10.024-Email
MapiIdentity : \_Production\10.024-Courtyard Marriott\10.024-Email
OriginatingServer : imcexc.imc.local
IsValid : True
[PS] C:\Windows\system32>Get-PublicFolder -Identity "\_Production\10.017-Haverford Township Rec Center\10.017-Email" | f
l
RunspaceId : 7150d803-10a9-49eb-a879-5ecb11eba147
AgeLimit :
EntryId : 000000001A447390AA6611CD9BC800AA002FC45A0300FAAA8CCC66C92F4CAA1EFE1C54CAFA440000000958
040000
HasSubFolders : False
HiddenFromAddressListsEnabled : True
IssueWarningQuota : 878.9 MB (921,600,000 bytes)
LocalReplicaAgeLimit :
MailEnabled : False
MaxItemSize : 19.53 MB (20,480,000 bytes)
Name : 10.017-Email
ParentPath : \_Production\10.017-Haverford Township Rec Center
PerUserReadStateEnabled : True
ProhibitPostQuota : 927.7 MB (972,800,000 bytes)
Replicas : {Public Folder Database 1349785730}
ReplicationSchedule : {}
RetainDeletedItemsFor :
UseDatabaseAgeDefaults : True
UseDatabaseQuotaDefaults : False
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults : True
FolderType :
HasRules : False
HasModerator : False
Identity : \_Production\10.017-Haverford Township Rec Center\10.017-Email
MapiIdentity : \_Production\10.017-Haverford Township Rec Center\10.017-Email
OriginatingServer : imcexc.imc.local
IsValid : True
[PS] C:\Windows\system32>Get-PublicFolder -Identity "\_Production\11.200-Comcast National Xfinity\11.200-Email\211-Langh
orne" | fl
RunspaceId : 7150d803-10a9-49eb-a879-5ecb11eba147
AgeLimit :
EntryId : 000000001A447390AA6611CD9BC800AA002FC45A0300CB4603E19C4CA146BDBC05C9A3BA43400000007074
0E0000
HasSubFolders : False
HiddenFromAddressListsEnabled : True
IssueWarningQuota : 97.66 MB (102,400,000 bytes)
LocalReplicaAgeLimit :
MailEnabled : False
MaxItemSize : 19.53 MB (20,480,000 bytes)
Name : 211-Langhorne
ParentPath : \_Production\11.200-Comcast National Xfinity\11.200-Email
PerUserReadStateEnabled : True
ProhibitPostQuota : 146.5 MB (153,600,000 bytes)
Replicas : {Public Folder Database 1349785730}
ReplicationSchedule : {}
RetainDeletedItemsFor : 1.00:00:00
UseDatabaseAgeDefaults : True
UseDatabaseQuotaDefaults : False
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults : False
FolderType :
HasRules : False
HasModerator : False
Identity : \_Production\11.200-Comcast National Xfinity\11.200-Email\211-Langhorne
MapiIdentity : \_Production\11.200-Comcast National Xfinity\11.200-Email\211-Langhorne
OriginatingServer : imcexc.imc.local
IsValid : True
April 23rd, 2012 11:48am
Hello Lynx
Sorry for the delay is getting back to you on this, Do you see any update on this issue..
If you are still seeing the same issue, Do a FL on the PF database and update this thread with the output.
Thanks
Venkat
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June 22nd, 2012 5:50pm