Hi Need some Help With a strange Retention Policy Issue.

Have Exchange server 2010 and had a user with a 50gb mailbox so I activated a retention Policy to Move All Emails That Have More than 10 dayz to an Archive Online who keep all the emails. Had tested previously with a test user and all was working good.

So my issues is that this user is able to permanent delete mails in the Archive Online but when he try to  Permanent delete Mails in his mailbox its says that He cant delete it cuz He dont have the rights.

 

Check the size of the "Recoverable Items" subtree and increase the RecoverableItemsQuota if needed.

Hi,

By default, a mailbox database is configured to retain deleted items for 14 days, and the recoverable items warning quota and recoverable items quota are set to 20 gigabytes (GB) and 30 GB respectively.

Please follow Vasil's suggestion to increase the RecoverableItemsQuota to test:

Set-Mailbox -Identity "April Stewart" -RecoverableItemsWarningQuota XGB -RecoverableItemsQuota XGB -UseDatabaseQuotaDefaults $false

https://technet.microsoft.com/en-us/library/ee364752%28v=exchg.150%29.aspx?f=255&MSPPError=-2147217396

Regards,

David 

Well I dont want to recover more item ; I just want to be able to delete item in his mailbox ; now its tell me that I'm trying to delete 5000 item or that I dont have the right to do it .

Hi Alex,

There was a limit of 2000 items I guess when you are using Outlook to delete it.

Try deleting one item at a time.

Limit one can delete in Outlook at a time:

https://channel9.msdn.com/Forums/Coffeehouse/119725-Limit-one-can-delete-in-Outlook-at-a-ti

Finnally put the outlook in cached mode and i was able to delete.

Thanks for the Help

• Proposed as answer by David Wang_Microsoft contingent staff 5 hours 58 minutes ago