Hello all! I have added a "Box Number" field to the English User Details Template for Exchange 2010. The AttributeName I am using is the one "Post-Office-Box". I have made sure that I have the Organization Management Role, Did an Update on the OAB from the EMC and Downloaded the OAB on my client machine. For some reason it never displays the data in the Post Office Box field from AD in the User Contact field. I have changed the data in AD to test this. When creating the BoxNumber field in the Details Template Editor I moved the field s so that I could place the new on just below the Address. The box I used was an "Edit" box. I also updated all the TabIndex entires so that it would tab thru correctly. Attached is an image of the field I used to create this: Has anyone ever experianced this or know where I am going wrong? Thank you for your insight into this issue! Andrew

Hi, Have you added that attribute as one of the configured attributes for the Offfline Address Book? You can see them by running: (Get-OfflineAddressBook "Default Offline Address Book").ConfiguredAttributes Martina Miskovic

Hi, Have you added that attribute as one of the configured attributes for the Offfline Address Book? You can see them by running: (Get-OfflineAddressBook "Default Offline Address Book").ConfiguredAttributes Martina Miskovic

Are you testing against the online or offline address book? If the latter, the problem could be that the attribute is not part of what's downloaded to the client.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Hi, Have you added that attribute as one of the configured attributes for the Offfline Address Book? You can see them by running: (Get-OfflineAddressBook "Default Offline Address Book").ConfiguredAttributes Martina Miskovic Martina, Thank you for that! You are correct, the attribute I am trying pull is not in the Configured Attributes for the OAB. So I will need to find the PS command to get that added. Thank you!

How to Edit the Default Template details in Global Address list in Exchange 2010 http://careexchange.in/how-to-edit-the-default-template-details-in-global-address-list-in-exchange-2010/ Check if that helpsSatheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

Thank you for that! You are correct, the attribute I am trying pull is not in the Configured Attributes for the OAB. So I will need to find the PS command to get that added. Thank you! Hi, See the information in this blog post. I have used it in the past to when adding new attributes to an OAB.Martina Miskovic

Are you testing against the online or offline address book? If the latter, the problem could be that the attribute is not part of what's downloaded to the client. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." Hi Ed, You are also right, we do need this to be displayed in both the GAL and the OAB. I think with what Martina has provided I now have the attribute listed in the OAB and can see in in the list of Attributes via: (Get-OfflineAddressBook "Default Offline Address Book").ConfiguredAttributes

Hi Martina, that blog post was great and had all the syntax I need to get that attribute added. I guess the only read block was wether to add it as an "ANR, Value or and Indicator". My first try was a Value, but I saw no change so I did it as an ANR. Do you have any advice on which it should remain as? Thanks again! Andrew.

Pretty sure it should be set to "value". When you had made the change...did you update the OAB (Update-OfflineAddressBook) and the webdistribution files (restart-service msexchangefds) ?Martina Miskovic

Hey Martina, Thanks for the super quick reply. I did an Update-OfflineAddressBook but did not restart the msexchange file distribution service. I will flip the attribute back to a value and give that a shot. Thanks! Andrew.

Hi Martina, So I have added the attribute to the OAB as postOfficeBox. i was not sure if the CAML case mattered or the format. It seems the Template looks at Post-Office-Box and the AD attribute is postOfficeBox. I have done an Update-OfflineAdressBook and restarted the MS Exchange File Distribution service. To no avail is the PO box data being placed in the field added to the Template. I may just take a break and see if has to do with regeneration time of the OAB. If you can think of anything I may have missed, that would be great. Other than that I will continue the fight. =) Thank you! Andrew.

Good morning, So I am at a loss, this field added to the User Details Template is not populating the PostOfficeBox data from Active Directoy. Here is a recap of what I have done: Added a field to the User Template called "BoxNumber:" with an assigned AttributeName of: "Post-Office-Box" Then I added "postOfficeBox" via the PS command below: $attributes = (Get-OfflineAddressBook "Address Book Name").ConfiguredAttributes $attributes.Add("postOfficeBox,Value") Set-OfflineAddressBook "New UWDOMEXCH-02" -ConfiguredAttributes $attributes After that I ran the: Update-OfflineAddressBook "Address Book Name" For the last step I downloaded the Address Book to my Client. Since then it has been sitting all night and now this morning I am unable to see data in that field when I call contact from the GAL. Did I enter the wrong name in the Attributes PS command? Should it be Post-Office-Box in there or CAML case like in AD? Thanks, Andrew.

So I let the above sit over the weekend and still there is no Post Office Box data being displayed in the new field I added to the Address book. Anyone have a clue as to why this is still not showing data? Thanks, Andrew.

Hi Andrew, I did some tests and I got it to work. postOfficeBox is a multi-valued attribute so the trick was to create a MultiValued Dropdown Box in the Template Editor. I also added the attribute PostOfficeBox as a ConfiguredAttributes in the OAB and choosed to index the attribute in Active Directory Schema. Not sure if the last part is necessary. Martina Miskovic

I made the updates you suggested, as for the last part I followed suit too and Indexed it via the AD Schema tool just to be sure. Do you recommend a "Reload Schema" after indexing? Also, I assume I should do a: Update-OfflineAddressBook "Address book Name" Then Download the full Address Book on my client? Thanks.