Hi experts! I added a new Accepted Domains in the Hub Transport, and in the Email Address Policies (Default Policy) but they simply don't work and create a 550 error watever I do. Everything is working -in production- with the 3 main domains but I want to add another one. This Exchange 2010 server is coming from a migration of a Exchange 2003 server. When trying to add a new accepted domains, there was a problem with the Email address policies "Default Policy", the Exchange was telling me that the "Default Policy" was legacy and I had to do a command in the CLI, that did not work anyway. I changed the value in adsiedit but beside splitting my Email address policies to multiple lines instead of only in the Default Policy, any new domains does not work. Any leads? Thanks.

hi, please try to create new email address policy for your new accepted domain and assign it to accepted domain. regards, Mumin CICEK | www.cozumpark.com | Please click Vote As Helpful if it is helpful for you and Propose as Answer!!!

ok I created my accepted domain (ie newdomain.com), created a new email address policy (newdomain.com), checked if my user has the new email (administrator@newdomain.com) , yes it does, test the email, get the 550 error. Is that what you meant by "assign it to accepted domain"? Thanks.

Hi BGR Informatique, Could you please use the get-acceptdomain |fl and get-emailaddresspolicy |fl to get some information, and then post here, we could do more research about your issue. About how to create and manage the accepted domain, please refer to below: http://technet.microsoft.com/en-us/library/dd302431.aspx I also do some tests follow the instruction, and everything work well. I would suggest that you could run EXBPA to confirm the exchange email system whether is healthy. And I also want to verify hod do you test the email, and what the exact error is, please describle more detailed. Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Here you go... for the commands... I'll continue in another message the rest. ================================================================== [PS] C:\Windows\system32>Get-AcceptedDomain |fl RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 DomainName : cevana.com DomainType : Authoritative AddressBookEnabled : True Default : False FederatedOrganizationLink : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : cevana.com DistinguishedName : CN=cevana.com,CN=Accepted Domains,CN=Transport Settings,CN=Farinex,CN=Microsoft Exchange,CN =Services,CN=Configuration,DC=FARINEX,DC=local Identity : cevana.com Guid : 49802a56-24c2-4631-9a8a-dc5e379f6122 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Accepted-Domain ObjectClass : {top, msExchAcceptedDomain} WhenChanged : 01/09/2010 2:37:46 PM WhenCreated : 18/06/2010 11:52:38 AM WhenChangedUTC : 01/09/2010 6:37:46 PM WhenCreatedUTC : 18/06/2010 3:52:38 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 DomainName : printernational.ca DomainType : Authoritative AddressBookEnabled : True Default : False FederatedOrganizationLink : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : printernational.ca DistinguishedName : CN=printernational.ca,CN=Accepted Domains,CN=Transport Settings,CN=Farinex,CN=Microsoft Exc hange,CN=Services,CN=Configuration,DC=FARINEX,DC=local Identity : printernational.ca Guid : 0e89d1ba-f3f3-47c1-9847-c99d8363c921 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Accepted-Domain ObjectClass : {top, msExchAcceptedDomain} WhenChanged : 01/09/2010 2:37:46 PM WhenCreated : 18/06/2010 11:52:38 AM WhenChangedUTC : 01/09/2010 6:37:46 PM WhenCreatedUTC : 18/06/2010 3:52:38 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 DomainName : FARINEX.local DomainType : Authoritative AddressBookEnabled : True Default : False FederatedOrganizationLink : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : FARINEX.local DistinguishedName : CN=FARINEX.local,CN=Accepted Domains,CN=Transport Settings,CN=Farinex,CN=Microsoft Exchange ,CN=Services,CN=Configuration,DC=FARINEX,DC=local Identity : FARINEX.local Guid : 1a459371-b925-4750-8b29-28def617b6f2 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Accepted-Domain ObjectClass : {top, msExchAcceptedDomain} WhenChanged : 01/09/2010 2:37:46 PM WhenCreated : 18/06/2010 11:52:38 AM WhenChangedUTC : 01/09/2010 6:37:46 PM WhenCreatedUTC : 18/06/2010 3:52:38 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 DomainName : farinex.ca DomainType : Authoritative AddressBookEnabled : True Default : True FederatedOrganizationLink : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : farinex.ca DistinguishedName : CN=farinex.ca,CN=Accepted Domains,CN=Transport Settings,CN=Farinex,CN=Microsoft Exchange,CN =Services,CN=Configuration,DC=FARINEX,DC=local Identity : farinex.ca Guid : fbee2753-1c3c-4f7b-ac1f-0aa2528981a8 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Accepted-Domain ObjectClass : {top, msExchAcceptedDomain} WhenChanged : 01/09/2010 2:37:46 PM WhenCreated : 18/06/2010 11:52:39 AM WhenChangedUTC : 01/09/2010 6:37:46 PM WhenCreatedUTC : 18/06/2010 3:52:39 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 DomainName : vitacuire.ca DomainType : Authoritative AddressBookEnabled : True Default : False FederatedOrganizationLink : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : vitacuire.ca DistinguishedName : CN=vitacuire.ca,CN=Accepted Domains,CN=Transport Settings,CN=Farinex,CN=Microsoft Exchange, CN=Services,CN=Configuration,DC=FARINEX,DC=local Identity : vitacuire.ca Guid : 5740c1ca-8f68-4cc8-8d44-e290ac031f97 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Accepted-Domain ObjectClass : {top, msExchAcceptedDomain} WhenChanged : 05/07/2011 11:52:10 AM WhenCreated : 05/07/2011 11:51:55 AM WhenChangedUTC : 05/07/2011 3:52:10 PM WhenCreatedUTC : 05/07/2011 3:51:55 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True ================================================================== [PS] C:\Windows\system32>get-emailaddresspolicy |fl RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 RecipientFilter : Alias -ne $null LdapRecipientFilter : (mailNickname=*) LastUpdatedRecipientFilter : RecipientFilterApplied : False IncludedRecipients : AllRecipients ConditionalDepartment : {} ConditionalCompany : {} ConditionalStateOrProvince : {} ConditionalCustomAttribute1 : {} ConditionalCustomAttribute2 : {} ConditionalCustomAttribute3 : {} ConditionalCustomAttribute4 : {} ConditionalCustomAttribute5 : {} ConditionalCustomAttribute6 : {} ConditionalCustomAttribute7 : {} ConditionalCustomAttribute8 : {} ConditionalCustomAttribute9 : {} ConditionalCustomAttribute10 : {} ConditionalCustomAttribute11 : {} ConditionalCustomAttribute12 : {} ConditionalCustomAttribute13 : {} ConditionalCustomAttribute14 : {} ConditionalCustomAttribute15 : {} RecipientContainer : RecipientFilterType : Precanned Priority : Lowest EnabledPrimarySMTPAddressTemplate : @FARINEX.local EnabledEmailAddressTemplates : {SMTP:@FARINEX.local, X400:c=US;a= ;p=Farinex;o=Exchange;} DisabledEmailAddressTemplates : {} Enabled : True HasEmailAddressSetting : True HasMailboxManagerSetting : False NonAuthoritativeDomains : {} AdminDescription : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Default Policy DistinguishedName : CN=Default Policy,CN=Recipient Policies,CN=Farinex,CN=Microsoft Exchange,CN=Service s,CN=Configuration,DC=FARINEX,DC=local Identity : Default Policy Guid : caadc18e-c819-426b-8500-839ad9deafb0 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Recipient-Policy ObjectClass : {top, msExchGenericPolicy, msExchRecipientPolicy} WhenChanged : 29/06/2011 11:36:00 AM WhenCreated : 22/01/2007 5:45:01 PM WhenChangedUTC : 29/06/2011 3:36:00 PM WhenCreatedUTC : 22/01/2007 10:45:01 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 RecipientFilter : Alias -ne $null LdapRecipientFilter : (mailNickname=*) LastUpdatedRecipientFilter : Alias -ne $null RecipientFilterApplied : True IncludedRecipients : AllRecipients ConditionalDepartment : {} ConditionalCompany : {} ConditionalStateOrProvince : {} ConditionalCustomAttribute1 : {} ConditionalCustomAttribute2 : {} ConditionalCustomAttribute3 : {} ConditionalCustomAttribute4 : {} ConditionalCustomAttribute5 : {} ConditionalCustomAttribute6 : {} ConditionalCustomAttribute7 : {} ConditionalCustomAttribute8 : {} ConditionalCustomAttribute9 : {} ConditionalCustomAttribute10 : {} ConditionalCustomAttribute11 : {} ConditionalCustomAttribute12 : {} ConditionalCustomAttribute13 : {} ConditionalCustomAttribute14 : {} ConditionalCustomAttribute15 : {} RecipientContainer : RecipientFilterType : Precanned Priority : 1 EnabledPrimarySMTPAddressTemplate : %m@farinex.ca EnabledEmailAddressTemplates : {SMTP:%m@farinex.ca} DisabledEmailAddressTemplates : {} Enabled : False HasEmailAddressSetting : True HasMailboxManagerSetting : False NonAuthoritativeDomains : {} AdminDescription : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : farinex.ca DistinguishedName : CN=farinex.ca,CN=Recipient Policies,CN=Farinex,CN=Microsoft Exchange,CN=Services,CN =Configuration,DC=FARINEX,DC=local Identity : farinex.ca Guid : 4dbbcf63-27d2-4dc2-9f16-70037f1e020b ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Recipient-Policy ObjectClass : {top, msExchGenericPolicy, msExchRecipientPolicy} WhenChanged : 29/06/2011 11:29:49 AM WhenCreated : 29/06/2011 11:26:47 AM WhenChangedUTC : 29/06/2011 3:29:49 PM WhenCreatedUTC : 29/06/2011 3:26:47 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 RecipientFilter : Alias -ne $null LdapRecipientFilter : (mailNickname=*) LastUpdatedRecipientFilter : Alias -ne $null RecipientFilterApplied : True IncludedRecipients : AllRecipients ConditionalDepartment : {} ConditionalCompany : {} ConditionalStateOrProvince : {} ConditionalCustomAttribute1 : {} ConditionalCustomAttribute2 : {} ConditionalCustomAttribute3 : {} ConditionalCustomAttribute4 : {} ConditionalCustomAttribute5 : {} ConditionalCustomAttribute6 : {} ConditionalCustomAttribute7 : {} ConditionalCustomAttribute8 : {} ConditionalCustomAttribute9 : {} ConditionalCustomAttribute10 : {} ConditionalCustomAttribute11 : {} ConditionalCustomAttribute12 : {} ConditionalCustomAttribute13 : {} ConditionalCustomAttribute14 : {} ConditionalCustomAttribute15 : {} RecipientContainer : RecipientFilterType : Precanned Priority : 2 EnabledPrimarySMTPAddressTemplate : %m@printernational.ca EnabledEmailAddressTemplates : {SMTP:%m@printernational.ca} DisabledEmailAddressTemplates : {} Enabled : False HasEmailAddressSetting : True HasMailboxManagerSetting : False NonAuthoritativeDomains : {} AdminDescription : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : printernational.ca DistinguishedName : CN=printernational.ca,CN=Recipient Policies,CN=Farinex,CN=Microsoft Exchange,CN=Ser vices,CN=Configuration,DC=FARINEX,DC=local Identity : printernational.ca Guid : 6bf0c5b0-3f8b-45e0-8d0a-39ad90549480 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Recipient-Policy ObjectClass : {top, msExchGenericPolicy, msExchRecipientPolicy} WhenChanged : 04/07/2011 10:27:47 AM WhenCreated : 29/06/2011 11:31:12 AM WhenChangedUTC : 04/07/2011 2:27:47 PM WhenCreatedUTC : 29/06/2011 3:31:12 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 RecipientFilter : Alias -ne $null LdapRecipientFilter : (mailNickname=*) LastUpdatedRecipientFilter : Alias -ne $null RecipientFilterApplied : True IncludedRecipients : AllRecipients ConditionalDepartment : {} ConditionalCompany : {} ConditionalStateOrProvince : {} ConditionalCustomAttribute1 : {} ConditionalCustomAttribute2 : {} ConditionalCustomAttribute3 : {} ConditionalCustomAttribute4 : {} ConditionalCustomAttribute5 : {} ConditionalCustomAttribute6 : {} ConditionalCustomAttribute7 : {} ConditionalCustomAttribute8 : {} ConditionalCustomAttribute9 : {} ConditionalCustomAttribute10 : {} ConditionalCustomAttribute11 : {} ConditionalCustomAttribute12 : {} ConditionalCustomAttribute13 : {} ConditionalCustomAttribute14 : {} ConditionalCustomAttribute15 : {} RecipientContainer : RecipientFilterType : Precanned Priority : 3 EnabledPrimarySMTPAddressTemplate : %m@cevana.com EnabledEmailAddressTemplates : {SMTP:%m@cevana.com} DisabledEmailAddressTemplates : {} Enabled : False HasEmailAddressSetting : True HasMailboxManagerSetting : False NonAuthoritativeDomains : {} AdminDescription : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : cevana.com DistinguishedName : CN=cevana.com,CN=Recipient Policies,CN=Farinex,CN=Microsoft Exchange,CN=Services,CN =Configuration,DC=FARINEX,DC=local Identity : cevana.com Guid : ec14d426-4e8c-4f4b-b40b-c2990c37f3a8 ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Recipient-Policy ObjectClass : {top, msExchGenericPolicy, msExchRecipientPolicy} WhenChanged : 04/07/2011 10:27:47 AM WhenCreated : 29/06/2011 11:31:51 AM WhenChangedUTC : 04/07/2011 2:27:47 PM WhenCreatedUTC : 29/06/2011 3:31:51 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True RunspaceId : 2abe4bd2-1e64-49ac-b4db-8be185660d07 RecipientFilter : Alias -ne $null LdapRecipientFilter : (mailNickname=*) LastUpdatedRecipientFilter : Alias -ne $null RecipientFilterApplied : True IncludedRecipients : AllRecipients ConditionalDepartment : {} ConditionalCompany : {} ConditionalStateOrProvince : {} ConditionalCustomAttribute1 : {} ConditionalCustomAttribute2 : {} ConditionalCustomAttribute3 : {} ConditionalCustomAttribute4 : {} ConditionalCustomAttribute5 : {} ConditionalCustomAttribute6 : {} ConditionalCustomAttribute7 : {} ConditionalCustomAttribute8 : {} ConditionalCustomAttribute9 : {} ConditionalCustomAttribute10 : {} ConditionalCustomAttribute11 : {} ConditionalCustomAttribute12 : {} ConditionalCustomAttribute13 : {} ConditionalCustomAttribute14 : {} ConditionalCustomAttribute15 : {} RecipientContainer : RecipientFilterType : Precanned Priority : 4 EnabledPrimarySMTPAddressTemplate : %m@vitacuire.ca EnabledEmailAddressTemplates : {SMTP:%m@vitacuire.ca} DisabledEmailAddressTemplates : {} Enabled : False HasEmailAddressSetting : True HasMailboxManagerSetting : False NonAuthoritativeDomains : {} AdminDescription : AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : vitacuire.ca DistinguishedName : CN=vitacuire.ca,CN=Recipient Policies,CN=Farinex,CN=Microsoft Exchange,CN=Services, CN=Configuration,DC=FARINEX,DC=local Identity : vitacuire.ca Guid : 31b9d264-9d8d-4b9a-9939-f1c41eb4ccfe ObjectCategory : FARINEX.local/Configuration/Schema/ms-Exch-Recipient-Policy ObjectClass : {top, msExchGenericPolicy, msExchRecipientPolicy} WhenChanged : 05/07/2011 11:52:50 AM WhenCreated : 05/07/2011 11:52:29 AM WhenChangedUTC : 05/07/2011 3:52:50 PM WhenCreatedUTC : 05/07/2011 3:52:29 PM OrganizationId : OriginatingServer : FARINEX-BDC.FARINEX.local IsValid : True

With the EXBPA I get : domain has an unknown Exchange signature http://technet.microsoft.com/en-ca/library/aa997081(EXCHG.80).aspx But everything work except adding a new accepted domain. Why? I test simply by sending an email ie: from gmail, or with telnet like here http://www.symantec.com/business/support/index?page=content&id=TECH22965 and it does not work.

Hi BGR, Per your description, you send the test email from GMAIL, so, did you have configure needed MX and A record for the new accepted domain? Did you make some tests that sending email from internal domain to the new accepted domain? Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Yes MX are ok. Another way that I tested is with telnet like I whote in my other post. Here is the result: helo bgrinformatique.com 250 Requested mail action okay, completed MAIL FROM:aracine@bgrinformatique.com 250 Requested mail action okay, completed RCPT TO:joeadmin@vitacuire.ca 550 Requested action not taken: mailbox unavailable ^^^^^^^^^^^^ As soon that I put the vitacuire.ca domain, I have the 550 error. I do beleive that the problem is wayyy deeper then that. When I send an email to the new domain, the OWA switch the joeadmin@vitacuire.ca TO field into joeadmin@farinex.ca witch is the default email of joeadmin.

Hi BGR, Per your above information, you have three authoritative domain name: DomainName : cevana.com DomainName : printernational.ca DomainName : farinex.ca DomainName : FARINEX.local DomainName : vitacuire.ca Do all the accepted domains have the issue, and what about send email in the internal domain? I have made some tests as below if your information are ture. telnet vitacuire.ca 25 and could not successful Could you please post the whole information that you used the telnet from your external domain to make some tests? Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Gavin, It is only with vitacuire.ca , all others are working great. This is the whole information to test, I use putty to test that. 220 FARINEX-EX10.FARINEX.local ESMTP Service ready HELO BGRINFORMATIQUE.COM 500 Syntax error, command unrecognized HELO BGRINFORMATIQUE.COM 250 Requested mail action okay, completed MAIL FROM:aracine@bgrinformatique.com 250 Requested mail action okay, completed RCPT TO:joeadmin@vitacuire.ca 550 Requested action not taken: mailbox unavailable RCPT TO:joeadmin@farinex.ca 250 Requested mail action okay, completed Thanks.

Hi BGT, Per the information, and I also did some tests, it seems there is no the mailbox joeadmin@vitacuire.ca. Please make a test in your local domain, confirm you could send email to the mailbox joeadmin@vitacuire.ca . Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contacttngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

If you try the same test with joeadmin@farinex.ca it will work. Internally, when I use joeadmin@vitacuire.ca and validate the email, it changes to joeadmin, so internally, it's working. It is really something to do with the transport. I think I'll call support directly, this is too deep.

Hi BGR, Do you use other firewall or smtp gateway for your exchange email system? And please confirm that you configure properly for all the accepted domain. Any update for your issue? Hope good news from you. Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

It was a hidden proxy option. Thanks.

Hi BGR, I came across this during a search of the same issue. Can you tell me what your issue was. i'm having the same problem. DNS, MX Recipient Policy all seems right and tests out right, i can send mail internaly to the address from outlook but i get the same error you were when i send from outside account (gmail, hotmail, other exchange servers) i'm at a loss here. Devin

Can you explain what you mean by a hidden proxy option? I am adding a second domain to my mail server because we just merged with a group who had outsourced e-mail so we are now handling their e-mail for them and no outside e-mails can get in.