Exchange 2010 - Outlook client indexing
I am not sure if this is related. I am getting reports from Outlook 2003 users (Windows 7) that when they do searches in outlook it does not return anything dated post Exchange 2010 installation. Literally the date their mailboxes were moved 11/18 - when they do a search result they do not go anything more recent than that. This is happening now to many Outlook 2003 users. All in cached mode - Please advise. Thanks - SJMP
December 16th, 2010 2:14pm

Post-Exchange 2010 installation, or post-mailbox move? Have you verified that the MSExchangeSearch service is running and indexing is going on and isn't having problems?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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December 16th, 2010 3:33pm

Post install & Move. Server is running. Checked search service counter and is set to 0. So all mailboxes are indexed. I stoped search service, deleted catalog to force rebuild. Same problem. If I put the users back to online mode the problem goes away.
December 20th, 2010 8:12am

Hi, Does the issue persist after creating a new profile? If it does not happen, the problem should be caused by the corrupted ost file. Please make sure that all outlook 2003 clients have sp3 installed on. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Thanks Gen Lin-MSFT
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December 21st, 2010 2:07am

Yes it does. All 2k3 have sp3. I created new profiles for the users hoping it was a corrupt .ost - issue persisted
December 21st, 2010 8:45am

Hi, Please run outlook.exe as administrator then try to test: Right outlook.exe and choose run as administrator. APlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Thanks Gen Lin-MSFT
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December 26th, 2010 10:08pm

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