Exchange 2010 - OWA and maill flow troubles
Hi,
I have a serious problem after Exchange 2010 installation.
Basicly-I have organization with 3 Active Directory sites, Site A, Site B, Site C. Each site has own DC with GC.
When I installed Exchange 2010 to the Site B I was in troubles described here:
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/c52dd58d-085a-4e7a-80a3-7f577f74e5ad
This problem has been fixed, but just now I am facing another one.
In the AD Site B I have one server called PHA-MX02.MYDOMAIN.SUFFIX
I create the first mailbox DB called PHA-MX02-MailboxDatabase01 and also the second one called PHA-MX02-MailboxDatabase02. I am not able access OWA via web browser. I am able connect via user´s account to the Outlook client.
I have also problem with mail flow. If I send e-mail then it will stay in queue with this error:
432-4.3.2 STOREDRV; mailbox server is offline432 4.3.2 STOREDRV. Deliver.Exception:ConnetionFailedTransientExeption.MapiExeption
and during about 90minutes it has been delivered to requested recipient! (internally or to ext.domain e.g. gmail.com etc.)
NOTE: all exchange services are up and running!
When I tried create the second mailbox DB it give me the error:
Summary: 2 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:07
New PHA-MX02-MailboxDatabase02
Completed
Warning:
An error occurred while trying to prepopulate newly created mailbox "/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dea83ef0-d2a1-442c-8964-78de67869876}" in database "PHA-MX02-MailboxDatabase02" on server "PHA-MX02".
"/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=SystemMailbox{dea83ef0-d2a1-442c-8964-78de67869876}" may not immediately be available for certain cmdlets and operations until it has replicated. If you need to run the cmdlet
again, and you want more information about the error, please add the -Verbose parameter. Error: 0x8004010F.
Exchange Management Shell command completed:
new-mailboxdatabase -Server 'PHA-MX02' -Name 'PHA-MX02-MailboxDatabase02' -EdbFilePath 'E:\Exchange\PHA-MX02-MailboxDatabase02\PHA-MX02-MailboxDatabase02.edb' -LogFolderPath 'E:\Exchange\PHA-MX02-MailboxDatabase02'
Elapsed Time: 00:00:06
Mount PHA-MX02-MailboxDatabase02
Failed
Error:
Couldn't mount the database that you specified. Specified database: PHA-MX02-MailboxDatabase02; Error code: An Active Manager operation failed. Error: Couldn't find the specified mailbox database with GUID 'dea83ef0-d2a1-442c-8964-78de67869876'.. [Database:
PHA-MX02-MailboxDatabase02, Server: PHA-MX02.mydomain.suffix].
An Active Manager operation failed. Error: Couldn't find the specified mailbox database with GUID 'dea83ef0-d2a1-442c-8964-78de67869876'.. [Database: PHA-MX02-MailboxDatabase02, Server: PHA-MX02.mydomain.suffix]
Exchange Management Shell command attempted:
mount-database -Identity 'PHA-MX02-MailboxDatabase02'
Elapsed Time: 00:00:01
after that the DB was dismounted and I must start it handly.
If I tried move mailbox between databases on affected server I got this:
TestPraha
Failed
Error:
MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80004005, ec=2423)
Diagnostic context:
......
Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a
Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 2144
Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2011-05-06 08:18:22:758
Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 18
Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 10060
Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 318
Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0
Lid: 53361 StoreEc: 0x977
Lid: 51859
Lid: 33649 StoreEc: 0x977
Lid: 43315
Lid: 58225 StoreEc: 0x977
Lid: 50835
Lid: 62321 StoreEc: 0x977
Lid: 47987
Lid: 50033 StoreEc: 0x977
Lid: 52465 StoreEc: 0x977
Lid: 60065
Lid: 33777 StoreEc: 0x977
Lid: 59805
Lid: 52209 StoreEc: 0x977
Lid: 19778
Lid: 27970 StoreEc: 0x977
Lid: 17730
Lid: 25922 StoreEc: 0x977
Exchange Management Shell command attempted:
'mydomain.suffix.cz/Praha/Users/TestPraha' | New-MoveRequest -TargetDatabase 'PHA-MX02-MailboxDatabase02'
Elapsed Time: 00:00:24
I also find this error in eventlog:
Log Name: Application
Source: MSExchangeIS
Date: 6.5.2011 10:14:50
Event ID: 1240
Task Category: General
Level: Warning
Keywords: Classic
User: N/A
Computer: PHA-MX02.mydomain.suffix
Description:
The expected registry value 'Background Cleanup' under registry key 'SYSTEM\CurrentControlSet\Services\MsExchangeIs\PHA-MX02\Private-dea83ef0-d2a1-442c-8964-78de67869876' could not be found. Some server operations may be affected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeIS" />
<EventID Qualifiers="32774">1240</EventID>
<Level>3</Level>
<Task>6</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-06T08:14:50.000000000Z" />
<EventRecordID>3312</EventRecordID>
<Channel>Application</Channel>
<Computer>PHA-MX02.mydomain.suffix</Computer>
<Security />
</System>
<EventData>
<Data>SYSTEM\CurrentControlSet\Services\MsExchangeIs\PHA-MX02\Private-dea83ef0-d2a1-442c-8964-78de67869876</Data>
<Data>Background Cleanup</Data>
<Binary>5B444941475F4354585D00005E000000FFBC140000000000000250000000B7AC00100000000091EA40100F010480B7AC00100000000091EA40100F010480B7AC00100000000091EA40100F010480B7AC00100F01048091EA40100F010480B7AC00100F01048091EA40100F010480</Binary>
</EventData>
</Event>
and this:
Log Name: Application
Source: MSExchange Mailbox Replication
Date: 6.5.2011 10:18:57
Event ID: 1007
Task Category: Service
Level: Warning
Keywords: Classic
User: N/A
Computer: PHA-MX02.mydomain.suffix
Description:
The Mailbox Replication service was unable to determine the set of active mailbox databases on a mailbox server.
Mailbox server: ATLAS.mydomain.suffix
Error: MapiExceptionNetworkError: Unable to make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
......
Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[1]: Pointer val: 0x0000000000000000
Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[2]: Pointer val: 0x081010AC00000000
Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a
Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 2184
Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2011-05-06 08:18:57:997
Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 18
Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 10060
Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 318
Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0
Lid: 24060 StoreEc: 0x80040115
Lid: 23746
Lid: 31938 StoreEc: 0x80040115
Lid: 19650
Lid: 27842 StoreEc: 0x80040115
Lid: 20866
Lid: 29058 StoreEc: 0x80040115
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Mailbox Replication" />
<EventID Qualifiers="32772">1007</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-06T08:18:57.000000000Z" />
<EventRecordID>3326</EventRecordID>
<Channel>Application</Channel>
<Computer>PHA-MX02.mydomain.suffix</Computer>
<Security />
</System>
<EventData>
<Data>ATLAS.mydomain.suffix</Data>
<Data>MapiExceptionNetworkError: Unable to make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
......
Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[1]: Pointer val: 0x0000000000000000
Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[2]: Pointer val: 0x081010AC00000000
Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a
Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 2184
Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2011-05-06 08:18:57:997
Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 18
Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 10060
Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 318
Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0
Lid: 24060 StoreEc: 0x80040115
Lid: 23746
Lid: 31938 StoreEc: 0x80040115
Lid: 19650
Lid: 27842 StoreEc: 0x80040115
Lid: 20866
Lid: 29058 StoreEc: 0x80040115</Data>
</EventData>
</Event>
Thanks for your ideas...
Petr Weiner
May 6th, 2011 5:00am
1. There are several issue you have described here. There seems to be multiple causes and multiple issues.
2. I would start off by examing the event logs in depth and look for enteries during the time of failure.
3. Runt he ExBPA and resolve any erors that are there.
Sukh
Free Windows Admin Tool Kit Click here and download it now
May 7th, 2011 8:22am
How much time you are giving before mounting the database?
Post the update on Sukh's suggestions.Gulab | MCTS-MCITP Messaging: 2010 | MCTS-MCITP Messaging: 2007 | MCC 2011 | Skype: Gulab.Mallah
May 7th, 2011 8:26am
I´m just gathering logs and hope that I will know results until weekend. I will report here logs or other later this week.Petr Weiner
Free Windows Admin Tool Kit Click here and download it now
May 10th, 2011 7:52am
Hi Petr,
Any updates?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
May 12th, 2011 2:12am
Hi Petr,
Any updates?
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Hi,
The problem seems to be fixed now, but I must run Exchange BPA for sure, but anyway-mail flow works just now and also OWA.
The whole problem was that we have bad configuration in VPN tunnel between AD sites - I was not able ping from Exchange server in SiteA to SiteB. I was not able ping both servers located at SiteB-DC and also Exchange. When the changes has been made on the
VPN tunnel the mail flow starts working well and also OWA. I must check other services and then I will mark this answer as result if it will be alright.
Petr Weiner
Free Windows Admin Tool Kit Click here and download it now
May 12th, 2011 2:40am