At the moment we are doing some test cases with exchange 2010 before we migrate from 2003 to 2010. One of the things we're looking into is the possibility to send an email notification to an external email address when they receive a new mail at their corporate email. First of all, we do not wan't to forward the incoming mail to the external address, I did some tests with forwarding, it works but it's not what we are looking for (it's a company policy). At the moment users are bound to use OWA (EX2003) at home but they are complaining that they need to login on OWA to view if their is a new mail (especially in vacations), their motivation is 'we have our private mail open all day so we would like a notification on that email address, it's safe's us time'. So without saying: No you just should use OWA and login to check. I would like to know if their is any possibility for this. We would like the following scenario: user@company.com receives an e-mail, when received there will be a custom message forwarded/generated to (example) user@gmail.com with the message (example): You received a new email on user@company.com , click here (link to company owa) to login and view. So can this be done with Exchange 2010? If not, is there any third-party tool to achieve this? What are other possibility's? Until now we have 2 options: - Let the user install a tray icon tool on their private computer that checks if there is a new email. - Give users the possibility to access their mailbox with outlook anywhere on their private computers (with office outlook). Thanks for helping.

On Fri, 10 Jun 2011 09:50:28 +0000, DNi_nl wrote: > > >At the moment we are doing some test cases with exchange 2010 before we migrate from 2003 to 2010. One of the things we're looking into is the possibility to send an email notification to an external email address when they receive a new mail at their corporate email. > >First of all, we do not wan't to forward the incoming mail to the external address, I did some tests with forwarding, it works but it's not what we are looking for (it's a company policy). At the moment users are bound to use OWA (EX2003) at home but they are complaining that they need to login on OWA to view if their is a new mail (especially in vacations), their motivation is 'we have our private mail open all day so we would like a notification on that email address, it's safe's us time'. So without saying: No you just should use OWA and login to check. I would like to know if their is any possibility for this. You do realize that you can log into OWA and leave it connected all day too, don't you? It takes what, 30 seconds, to connect to to OWA and provide your credentials? If they're 'working', why do they need their private e-mail? >We would like the following scenario: user@company.com receives an e-mail, when received there will be a custom message forwarded/generated to (example) user@gmail.com with the message (example): You received a new email on user@company.com , click here (link to company owa) to login and view. Staying connected to OWA would do the same thing. >So can this be done with Exchange 2010? If not, is there any third-party tool to achieve this? What you suggest has the potential to create a nasty mail look. >What are other possibility's? Until now we have 2 options: - Let the user install a tray icon tool on their private computer that checks if there is a new email. - Give users the possibility to access their mailbox with outlook anywhere on their private computers (with office outlook). Or just connect to OWA in the morning and leave it connected. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Using Outlook Anywhere can fully achieve your purpose. For more information, please refer to the Microsoft article below: Understanding Outlook Anywhere http://technet.microsoft.com/en-us/library/bb123741.aspx Best regards, Fiona Liao Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I understand that this will partly achieve our purpose, but this is only for the users who use Microsoft outlook at home. What if someone doesn't have outlook and only uses his gmail account. Thanks for the response, but i unmarked this as answer because it's not a direct answer to my primary question: We would like the following scenario: user@company.com receives an e-mail, when received there will be a custom message forwarded/generated to (example) user@gmail.com with the message (example): You received a new email on user@company.com , click here (link to company owa) to login and view.

You do realize that you can log into OWA and leave it connected all day too, don't you? It takes what, 30 seconds, to connect to to OWA and provide your credentials? If they're 'working', why do they need their private e-mail? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP So I should be able to adjust the time-out rule for OWA 2010? Because at the moment, OWA logs me off after a certain amount of time. About your private mail question, the users are teachers and in their vacation (when they are at home) they want to be notified on their private mail without having OWA open all the time (they are not 'working'). It's just more user friendly to send them a notify mail then to let them log in to their OWA. Let my say I totally agree with you and we think exactly the same way as you did, but our users can be a real pain in the ass sometime ;). So before we say NO, we must explain WHY we can't do it and WHY they should do what we say.

So after some research I've found out that it maybe could be done with transport rules. (see: http://demazter.wordpress.com/2010/03/02/notify-external-recipient-of-internal-e-mail/ ) But now I can't find the option: log an event with message , is this because we only installed the hub transport role and not the edge transport role?

On Tue, 14 Jun 2011 07:40:30 +0000, DNi_nl wrote: > You do realize that you can log into OWA and leave it connected all day too, don't you? It takes what, 30 seconds, to connect to to OWA and provide your credentials? If they're 'working', why do they need their private e-mail? --- Rich Matheisen MCSE+I, Exchange MVP >--- Rich Matheisen MCSE+I, Exchange MVP > >So I should be able to adjust the time-out rule for OWA 2010? Because at the moment, OWA logs me off after a certain amount of time. The default for a "private" computer is 8 hours. If your company's okay with a longer periond then go ahead and change it. I wouldn't increase the timeout for "public" computers too much. If you haven't told them to select "Private" when they use OWA from home then it's time to do that. >About your private mail question, the users are teachers and in their vacation (when they are at home) they want to be notified on their private mail without having OWA open all the time (they are not 'working'). It's just more user friendly to send them a notify mail then to let them log in to their OWA. Give them information about using IMAP. Let them add another connection to their e-mail client "at home". Still just one e-mail client so everything's all in one place. >Let my say I totally agree with you and we think exactly the same way as you did, but our users can be a real pain in the ass sometime ;). So before we say NO, we must explain WHY we can't do it and WHY they should do what we say. If they're *required* to read work e-mail while they're on vacation then tell them to use what you supply -- OWA. If they're doing it because they're bored or feel left out -- use OWA. Using OWA to check e-mail once a week (they *are* on vacation, right?) doesn't seem like such a big deal. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

On Tue, 14 Jun 2011 08:43:02 +0000, DNi_nl wrote: > > >So after some research I've found out that it maybe could be done with transport rules. (see: http://demazter.wordpress.com/2010/03/02/notify-external-recipient-of-internal-e-mail/ ) > >But now I can't find the option: log an event with message , is this because we only installed the hub transport role and not the edge transport role? Can you spell m-a-i-l l-o-o-p? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

On Tue, 14 Jun 2011 08:43:02 +0000, DNi_nl wrote: > > >So after some research I've found out that it maybe could be done with transport rules. (see: http://demazter.wordpress.com/2010/03/02/notify-external-recipient-of-internal-e-mail/ ) > >But now I can't find the option: log an event with message , is this because we only installed the hub transport role and not the edge transport role? Can you spell m-a-i-l l-o-o-p? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP As a matter of fact, yes I can: MAILLOOP ;) But you're right, didn't thought about that, thanks for the eye opener and for all your help. I guess we should aim our arrows on OWA & Outlook Anywhere.