Exchange 2007 setup fails
Hi, I'm unable to install Exchange 2007 RTM. During the prerequisites check the following error is logged: Error:There was a problem accessing the registry on this computer. This may happen if the Remote Registry service is not running; it may also indicate a network problem. I've checked everything, but the remote registry service is running, on both the local machine where exchange will be installed as well as on both domain controllers we have. Domain controllers are also running fine, so network problems are also not an option. Any ideas ? Now Exchange 2007 is finally there and I cannot install it.... Franc.
December 17th, 2006 6:42am

Hi, I fixed it. The binding order on the NICS was the issue. The server has a second network card which connects to the ISCSI backbone. This card only has TCP/IP enabled and no file and print sharing or Microsoft Client. However, this card was the first in the binding order list. I moved it to the bottom of the list and rerun setup and now setup continues. Franc.
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December 18th, 2006 3:46pm

I have the same problem, but I have only one network card.. Does anyone have an idea?
January 6th, 2007 5:47pm

Be sure that you have Client for MS Networks enabled under your LAN TCP/IP settings.
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February 6th, 2007 8:02am

Hi all ; i fixed the problem. it was issue of network cards. i allow file and print sharing and binding order of network cards. Finally, I found that this is because I remove Client for Microsoft Networks & File and Printer Sharing for Microsoft Networks on external NIC, after I restore to default setting, Exchange setup continues. Every thing is working fine now. thnximranrafique384@hotmail.com
November 18th, 2007 1:06pm

I have enabled file sharing and Client for Microsoft Networks, and Remote Registry service is running but I'm still receiving this error. Any ideas?
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December 27th, 2007 11:18am

open up the ExchangeSetupLog the most recent log file and cut and paste errors.
December 27th, 2007 11:19pm

Hope this help 10:57:36.796: Starting Collecting Data phase.10:57:36.812: No mapping between account names and security IDs was done10:57:36.875: Error (Unexpected error [0x674CBB7E] while executing command '[Microsoft.Win32.RegistryKey]:penRemoteBaseKey([Microsoft.Win32.RegistryHive]::LocalMachine, [System.Net.Dns]::GetHostEntry([System.Net.Dns]::GetHostName()).HostName)'.) trying to process object [Microsoft.Win32.RegistryKey]:penRemoteBaseKey([Microsoft.Win32.RegistryHive]::LocalMachine, [System.Net.Dns]::GetHostEntry([System.Net.Dns]::GetHostName()).HostName), skipping object.10:57:37.953: Completed Collecting Data phase.10:57:37.968: Error (Rule name 'PreReq_fPassiveUninstallNoCMSPresentKey' referenced by rule 'PreReq_fPassiveUninstallNoCMSPresent' in input file is not defined) in format of rules in configuration file.10:57:38.046: Starting Postprocessing Rules phase.10:57:38.046: Completed Postprocessing Rules phase.
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December 28th, 2007 2:13pm

I am assuming that you're doing a local install of Exchange 2007 RTM or SP1. According to .NET MSDN reference http://msdn2.microsoft.com/en-us/library/microsoft.win32.registrykey.openremotebasekey.aspx, you need to have Remote Registry and Remote Administration services running. In fact in Powershell, you can simulate that command [Microsoft.Win32.RegistryKey]:penRemoteBaseKey([Microsoft.Win32.RegistryHive]::LocalMachine, [System.Net.Dns]::GetHostEntry([System.Net.Dns]::GetHostName()).Hostname) If you're running a windows firewall, make sure you have an exception for Remote Administration selected.
December 28th, 2007 6:36pm

Hi Roman,yes, i am doin a local install of exchange 2007 SP1. Remote registry is running and I can access to the server trouh remote desktop (i am doing the setup trough remote desktop).Windows firewall is not running, but the same error ocurrs.When i execute the command in powershell the error is: Exception calling "OpenRemoteBaseKey" with "2" argument(s): "The network path was not found.At line:1 char:49+ [Microsoft.Win32.RegistryKey]:penRemoteBaseKey( <<<< [Microsoft.Win32.RegistryHive]::LocalMachine, [System.Net.Dns]::GetHostEntry([System.Net.Dns]::GetHostName()).Hostname)
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December 28th, 2007 7:34pm

What's the error returned by [System.Net.Dns]::GetHostEntry([System.Net.Dns]::GetHostName()).Hostname GetHostName should extract the hostname of your box (NetBIOS) and then GetHostEntry, based on your primary and additional suffixes, should resolve the machine's FQDN. Do both methods succeed?
December 28th, 2007 8:17pm

Hi Roman,[System.Net.Dns]::GetHostName() returns server01[System.Net.Dns]::GetHostEntry([System.Net.Dns]::GetHostName()).Hostname returns server01.server01.mydomain.comWhen i installes Active Directory I choose like full DNS name for new domain "server01.mydomain.com", and the name of the computer was server01When I ping server01.server01.mydomain.com from the server i receive a correct answer.Thanks for your help!
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December 28th, 2007 8:32pm

is this box a domain controller?
December 28th, 2007 9:13pm

Also, can you run get-service | select Name,Status | sort Status I'll compare with my vanilla box that I have installed Exchange 2007 successfully. Have you tried SP1 btw?
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December 28th, 2007 9:22pm

I had the same problem and got mine fixed. The remote registry was running and the proper checks in the nic properties. I changed the order of the nics in network connections/advanced/advanced settings/ then in the orderI put the external network card on top. It installed no problem.
December 30th, 2007 11:25am

yes, its a domain controller.The version I am trying to install is exchange 2007 SP1Change binding order didnt fix the problem.command result:Name Status---- ------ReportServer StoppedRpcLocator StoppedRDSessMgr StoppedRemoteAccess StoppedRSoPProv StoppedSNMPTRAP StoppedSpooler Stoppedsacsvr StoppedSCardSvr StoppedRasAuto StoppedMSSQLSERVER StoppedMSSQLServerADHelper Stoppedmsftesql StoppedMSIServer StoppedNetDDE StoppedNtmsSvc Stoppedxmlprov StoppedNetDDEdsdm StoppedNtLmSsp Stoppedvds StoppedVSS StoppedUMWdf StoppedUPS StoppedWebClient StoppedWmi StoppedWmiApSrv StoppedWinHttpAutoProxySvc StoppedWmdmPmSN StoppedTssdis Stoppedstisvc Stoppedswprv StoppedSQLBrowser StoppedSQLSERVERAGENT StoppedSysmonLog StoppedTrkSvr StoppedTrkWks StoppedThemes StoppedTlntSvr Stoppedmnmsrvc StoppedCOMSysApp StoppedImapiService StoppedDhcp Stoppedaspnet_state StoppedClipSrv Stoppedclr_optimization_v2.0.50727_32 StoppedIDriverT StoppedBrowser StoppedLmHosts StoppedLicenseService StoppedAppMgmt StoppedMessenger Stoppeddmadmin StoppedAlerter Stoppedose StoppedDNS RunningSNMP RunningSQLWriter RunningCryptSvc RunningDfs Runningdmserver RunningDcomLaunch RunningTermService RunningTapiSrv RunningAeLookupSvc Runningwinmgmt RunningALG RunningAdaptecStorageManagerAgent RunningWZCSVC Runningwuauserv RunningAudioSrv RunningBITS RunningCiSvc RunningWinDefend RunningW3SVC RunningW32Time RunningIISADMIN RunningPersits Software EmailAgent RunningNtFrs RunningIsmServ RunningProtectedStorage RunningRasMan RunningPlugPlay RunningPolicyAgent Runninglanmanworkstation Runninglanmanserver RunningMSDTC RunningMSFtpsvc RunningNetman RunningNla Runningkdc RunningNetlogon RunningSchedule Runningseclogon RunningSamSs RunningDnscache RunningShellHWDetection RunningSimpTcp RunningSENS RunningSharedAccess RunningRemoteRegistry Runninghelpsvc RunningHTTPFilter RunningHidServ RunningEventlog RunningERSvc RunningEventSystem RunningRpcSs Running
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January 2nd, 2008 2:23pm

Carlos, I am still not seeing anything that sparks my eye. I've ran [Microsoft.Win32.RegistryKey]:penRemoteBaseKey( [Microsoft.Win32.RegistryHive]::LocalMachine,"dc1.mydomain.com") and it returns successfully. Can you connect to remote registry using regedit from another box, or even using "connect to remote registry" on the same box?
January 3rd, 2008 7:22am

Hi Roman,at least I've found the problem. The service "TCP/IP netbios helper" must to be enabled and running.i appreciate your help!greetings,Carlos
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January 3rd, 2008 1:50pm

Thank you for that reply! Changing the order worked for me.
January 31st, 2008 7:03pm

I had the same issue, and starting both Server and Workstation services solved the problem ... So you can try this too.But be careful to security issues after doing this ... The server workstation opens backdoors by activating anonymous file sharing ...
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February 11th, 2008 2:50pm

My Remote Registry service was disabled so I couldn't uninstall my Exchange 2007. Enabling the service did the trick. Why didn't I think of that in the first place!WC
February 7th, 2011 11:03pm

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