Exchange 2007 and Outlook 2007: No public folders
I installed a fresh version of Exchange 2007 using the "Outlook 2007 only" option. When I connect to the server using Outlook 2007 I am not able to see the public folder root. I created a newpublic folder database and mounted it as described in the Exchange Server documentation but this did not help. I also created a new folder inside the database using the command shell butthis did not help either. How can I enable the public folders? Thanks for your help. Christoph
March 30th, 2007 7:37am

Can anyone please help me with this issue? If I there is no solution I have to go back to Exchange 2003. Thanks, Christoph
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April 16th, 2007 4:21am

Public folder support will come in SP1 for Exchange 2007. The beta of SP1 is available from microsoft website.
April 18th, 2007 12:46pm

That's incorrect. Public Folders are supported on Exchange 2007 RTM. Verify you've followed the instructions correctly in How to Create a New Public Folder Database Restart your clients and they should see the public folders show up. If it doesn't appear, restart the Microsoft Exchange Information Store on the server that you've created the public folder. That should force it to see the public folders. Then, if necessary, restart your clients again. I'll talk with the writer of the topic to determine if it needs to be corrected or clarified if there is a delay between creation and the public folders showing up for the clients. thanks, David.
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April 20th, 2007 12:36am

I should clarify... Public folder management comes in SP1. Public folders themselves are supported in RTM but cannot be managed in the GUI until SP1. And they are not visible in RTM OWA until SP1.
April 22nd, 2007 1:13pm

I was told by a Microsoft MVP that when you do the install that when prompted if you have any Outlook 2003 or ealier clients that you should say "Yes" so that exchange will install legacy public folder support.
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April 22nd, 2007 1:16pm

Correct, improved public folder administration support is coming in SP1. The option to support Outlook 2003 clients and earlier controls whether a public folder database is created during installation. Selecting No to this option during setup but later creating a public folder database provides the same end state - a server that supports Outlook 2007 and Outlook 2003 and earlier clients. David.
April 25th, 2007 2:54am

David, I followed your instructions but it does not work. I followed the steps without getting any error messsge. The Public Folder Store is existing and mounted. I reboootet the server and the clients twice but I still can not see any public folders in Outlook. Any ideas? BTW: Microsoft should rename the installation option "Support for Outlook versions < 2007" to "Support for public folders". This would have saved me a lot of time. Best Reagrds, Christoph
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April 25th, 2007 4:58am

Verify you're using the correct Navigation Pane view. You must be using the "Folder List" view to see public folders. To change to the folder list view, click the Folder List button at the bottom of the Navigation Pane, or if you've reduced the number of buttons at the bottom, the folder list button will change to an icon that looks like a file folder.
April 25th, 2007 3:50pm

After mouting your public folder database , restart Exchange information store and check your outlook folder list view. Tamer Sherif Mahmoud MCSE,MCTS,MCITP
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November 19th, 2007 6:23pm

I was having the same problem, your solution worked for me, thank you! Alex.
June 16th, 2009 11:07am

I'm having this same issue. I created a new public information store, restarted the information store services and still no luck on the clients. Furthermore the server isnt listed under the public folder management console. Any ideas?
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August 14th, 2012 10:09pm

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