Environment: Mixed Mode Exchange 2007 SP3 w/ Exchange 2003 SP2 Exchange 2007 is running on Windows Server 2008 R2 Exchange 2003 is running on Windows Server 2003 SP1 Situation: Company policy dictates that mail stores are to have the following storage quota (1GB): Issue warning at 838,860KB Prohibit send at 943,718KB Prohibit send and receive at 1,048,576KB We have a collection of power users we would like to have the following quota settings for (3GB): Issue warning at 2,887,690KB Prohibit send at 2,990,080KB Prohibit send and receive at 3,145,728KB According to this TechNet article (http://technet.microsoft.com/en-us/library/aa998353%28EXCHG.80%29.aspx) Exchange 2007 maximum quota size is: 2,147,483,647KB (2TB) We have tried setting the individual quota using both the exchange management console and the exchange management shell . If we query the account using: get-mailbox –id account@domain.local | fl *quota* the following information is returned: ProhibitSendQuota : 2920MB ProhibitSendReceiveQuota : 3GB UseDatabaseQuotaDefaults : False IssueWarningQuota : 2887690KB RulesQuota : 64KB However if we try to send email to or from that mailbox we receive the following error message: Diagnostic information for administrators: Generating server: cashub.domain.local user2@domain.local #550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:9A000000, 17.27161:0000000094000000000000000000000000000000, 255.23226:00000000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:08000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:02400080, 255.26426:FE000000, 4.7588:0F010480, 4.6564:0F010480, 4.4740:05000780, 4.6276:05000780, 4.5721:DD040000, 4.6489:DD040000, 4.2199:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:71040000, 0.26849:00000000, 255.21817:DD040000, 0.26297:34000000, 4.16585:DD040000, 0.32441:00000000, 4.1706:DD040000, 0.24761:6D130000, 4.20665:DD040000, 0.25785:2F000000, 4.29881:DD040000". ## Original message headers: Received: from mailbox.domain.local ([::1]) by cashub.domain.local ([::1]) with mapi; Wed, 29 Sep 2010 15:57:19 -0700 Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary From: "Admin" <admin@domainl.local> To: user2 user <user2@domain.local> Date: Wed, 29 Sep 2010 15:57:18 -0700 Subject: Thread-Index: ActgKaqwHSqYZwniRhu40f5NvW7PuA== Message-ID: <3CDCBC092C919B4682D5EB228BF7ADCA03381899@SHDEXCHMBOX.snohomish.lan > Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: <3CDCBC092C919B4682D5EB228BF7ADCA03381899@SHDEXCHMBOX.snohomish.lan > MIME-Version: 1.0 Any help as to what we’re missing or doing wrong would be greatly appreciated.Nathan Shelby MCITP:EA, MSCTS: Windows 7, 2003 MCSA, A+, Server+ ntshelby[atsymbolgoeshere]gmail[oneofthemperiodthings]com

Solved it on our own. Was not waiting long enough for the information store mailbox configuration cache to refresh. Restarting the Microsoft Exchange Information Store service solves the problem immediately http://technet.microsoft.com/en-us/library/bb684892%28EXCHG.80%29.aspxNathan Shelby MCITP:EA, MSCTS: Windows 7, 2003 MCSA, A+, Server+ ntshelby[atsymbolgoeshere]gmail[oneofthemperiodthings]com

On Wed, 29 Sep 2010 23:10:45 +0000, Nebulis01 wrote: >Company policy dictates that mail stores are to have the following storage quota (1GB): > >Issue warning at 838,860KB Prohibit send at 943,718KB Prohibit send and receive at 1,048,576KB > >We have a collection of power users we would like to have the following quota settings for (3GB): > >Issue warning at 2,887,690KB Prohibit send at 2,990,080KB Prohibit send and receive at 3,145,728KB > >According to this TechNet article (http://technet.microsoft.com/en-us/library/aa998353%28EXCHG.80%29.aspx) Exchange 2007 maximum quota size is: 2,147,483,647KB (2TB) > >We have tried setting the individual quota using both the exchange management console and the exchange management shell . If we query the account using: > >get-mailbox ?id account@domain.local | fl *quota* > >the following information is returned: > >ProhibitSendQuota : 2920MB ProhibitSendReceiveQuota : 3GB UseDatabaseQuotaDefaults : False IssueWarningQuota : 2887690KB RulesQuota : 64KB How long after you made the change did you wait before you tested that? The default time between cache refreshes is two hours. Depending on when you made the change it might have become effective almost immediately, or it may take up to the full 2 hours. You can usually shorten that interval to, say, 20 minutes without causing any grief. Howcome you used KB when setting the IssueWarningQuota? Wouldn't it have been more clear to just use 2820MB? >However if we try to send email to or from that mailbox we receive the following error message: Was the mailbox full before you made the change? If it was, have patience. If you have no patienct, dismount and remount the database, or move the mailbox to another database (moving a 1GB mailbox might take a while). --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP