We are having a problem doing Brick Level Netbackups on our Exchange 2007 CCR system. We have been working with Symantec. The problem seems to be getting access to the MailBoxes. We have checked permisttion and all looks good there. We have run the MFCMAPI X64 and come up with the error below. We do have mapi installed on the Exchange servers. Error: Code: MAPI_E_CALL_FAILED == 0x80004005 Function ::MAPIInitialize(&mapiInit) File .\MapiObjects.cpp Line 106

Hi DaleBellevue, For this issue, please follow these steps to troubleshoot the problem: 1. Please check the event log by this way ( start->Run->eventvwr). If there is any error, please paste in your next post. 2. For the MAPI error. You can know more from this link: MFCMAPI error MAPI_E_CALL_FAILED http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/8a69d40d-7a04-47bc-bcbd-3629a6107547/ 3. As you are using Symantec, please disable it to have a try. 4. I suggest you use Exchange Best Practice Analyzer to do a health test for your Exchange Server. If there is any error, please paste in your next post. If the problem persists, please help me collect the information at your convenience, with the information, we can help you more efficiently. Thanks, Evan TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Do regular VSS backups work? Brick Backups really arent needed. Just something to consider as you troubleshoot this.

Hi DaleBellevue, For this issue, please follow these steps to troubleshoot the problem: 1. Please check the event log by this way ( start->Run->eventvwr). If there is any error, please paste in your next post. 2. For the MAPI error. You can know more from this link: MFCMAPI error MAPI_E_CALL_FAILED http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/8a69d40d-7a04-47bc-bcbd-3629a6107547/ 3. I suggest you use Exchange Best Practice Analyzer to do a health test for your Exchange Server. If there is any error, please paste in your next post. If the problem persists, please help me collect the information at your convenience, with the information, we can help you more efficiently. Thanks, Evan Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.