Exchange 2007 Login Prompt Problem
Hello i am hoping someone can help, i have spent around 20 hours on this problem and i am unsure what to do next.
Around a week ago our Windows 7/Outlook 2010 clients began recieveing the credentials login prompt every 10 minutes or so, i have been through every potential fix on the internet but with no success.
There is one area which i think the problem may exist which is AutoDiscover as some Outlook tests were failing on this but i know very little about fixing Autodiscover problems.
We have an SBS2008 with Exchange Server 2007 SP2 Rollup 5.
Any help would be appreciated.
July 12th, 2011 7:05am
SBS is setup using the wizards, and wants to use remote.example.com for everything. Therefore the first thing I would do is run the Fix My Network wizard from the management console. Ensure that the clients are getting DNS ONLY from the SBS server, not a
router or any other external DNS Servers.
It might be something as simple as the SSL certificate has expired and it needs replacing.
Simon.Simon Butler, Exchange MVP
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July 12th, 2011 8:08pm
Hi Lee,
Please post the failing message when you Test E-mail AutoConfiguration.
Please check whether there is any error event in the Event Viewer.
Please run the Exchange BPA on the SBS 2008 server.
Please Run the Remote Connectivity Analyzer:
https://www.testexchangeconnectivity.com/
Frank Wang
Forum Support
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July 13th, 2011 2:17am
Hello thanks for the replies, in the meantime i have restored my server back to a date before the problem started but the prompt still appears on the Windows 7 workstations, would this suggest to you a problem or update to the workstations has caused this?
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July 13th, 2011 10:33am
Hi Lee,
Do you mean the Exchange 2007 is a guest virtual machine and you revert it to previous states by applying a snapshot? If yes, this is not supported.
Could you please provide error messages which I asked ago?
If possible, please install the latest Service pack in order to avoid some known issues.
How to install Exchange Server 2007 SP3 on a computer that is running Windows SBS 2008
http://support.microsoft.com/kb/982423
Frank Wang
July 13th, 2011 10:54pm
Hi Lee,
Do you mean the Exchange 2007 is a guest virtual machine and you revert it to previous states by applying a snapshot? If yes, this is not supported.
Could you please provide error messages which I asked ago?
If possible, please install the latest Service pack in order to avoid some known issues.
How to install Exchange Server 2007 SP3 on a computer that is running Windows SBS 2008
http://support.microsoft.com/kb/982423
Frank Wang
No, what we have is Backup Exec System Recovery which takes a full image of the system, i used that to take the system back, im not back in the office till later so will provide the error messages then.
Thanks
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July 14th, 2011 3:33am