Exchange 2007 CCR sp3 - New Storage group/db error
We have recently installed SP3 to our Exchange 2007 CCR environment. I create a new mailbox and when i try to access I immediately receive an error. Immediately the storage group/db appears to be corrupt. This is my procedure... I have created two new partitions on our two mailbox servers; one partition for edb files, and the other for logs files. Within each partition I have created folders for respective edb files, and logs. This was performed on each mailbox server. Next I have created a new storage group, and database within the Exchange Management console. I receive an error that database cannot mount. This appears to be a know issue. I can manually mount the database. At this point the database is mounted and copy status healthy In Active Directory i have created a new user, then created a new mailbox within the EMC. Trying to access the mailbox via OWA i receive the following error (I have truncated the error message)..... Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException Exception message: Cannot open mailbox /o=rfcmail/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=mlrs. Inner Exception Exception type: Microsoft.Mapi.MapiExceptionJetErrorPageNotInitialized Exception message: MapiExceptionJetErrorPageNotInitialized: Unable to open message store. (hr=0x80004005, ec=-1019) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=465] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=580][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0xFFFFFC05 Lid: 26937 Lid: 21921 StoreEc: 0xFFFFFC05 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 1238 Remote Context Overflow Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67860102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67810102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040 Lid: 8916 StoreEc: 0xFFFFFAE7 Lid: 14219 StoreEc: 0xFFFFFAE7 Lid: 15243 StoreEc: 0xFFFFFAE7 Lid: 12427 StoreEc: 0xFFFFFAE7 Lid: 9867 StoreEc: 0xFFFFFAE7 Lid: 23921 StoreEc: 0x3EC Lid: 21970 StoreEc: 0x8004010F PropTag: 0x677F0102 Lid: 8916 StoreEc: 0xFFFFFAE7 Lid: 14219 StoreEc: 0xFFFFFAE7 Lid: 15243 StoreEc: 0xFFFFFAE7 Lid: 12427 StoreEc: 0xFFFFFAE7 Lid: 9867 StoreEc: 0xFFFFFAE7 Lid: 13780 StoreEc: 0xFFFFFC05 Lid: 13451 StoreEc: 0xFFFFFC05 Lid: 14155 StoreEc: 0xFFFFFC05 Lid: 8175 StoreEc: 0xFFFFFC05 Lid: 6255 StoreEc: 0xFFFFFC05 Lid: 4071 StoreEc: 0xFFFFFC05 Lid: 2199 StoreEc: 0xFFFFFC05 Lid: 17097 StoreEc: 0xFFFFFC05 Lid: 8620 StoreEc: 0xFFFFFC05 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xFFFFFC05 Lid: 26297 Lid: 16585 StoreEc: 0xFFFFFC05 Lid: 32441 Lid: 1706 StoreEc: 0xFFFFFC05 Lid: 24761 Lid: 20665 StoreEc: 0xFFFFFC05 Lid: 25785 Lid: 29881 StoreEc: 0xFFFFFC05 == In event viewer on my active mailbox server I see some several event logs .... Event Type: Error Event Source: ESE Event Category: Database Page Cache Event ID: 476 Date: 10/2/2012 Time: 2:35:14 PM User: N/A Computer: xxxxxx Description: MSExchangeIS (4640) restore storage group: The database page read from the file "P:\restore storage group\restore storage group.edb" at offset 24576 (0x0000000000006000) (database page 2 (0x2)) for 8192 (0x00002000) bytes failed verification because it contains no page data. The read operation will fail with error -1019 (0xfffffc05). If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem. == Event Type: Error Event Source: MSExchangeIS Mailbox Store Event Category: General Event ID: 1205 Date: 10/2/2012 Time: 2:35:14 PM User: N/A Computer: xxxxxxxx Description: Failed to create the mailbox of /o=xxxxx/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=mlrs with error 0xfffffc05. == Event Type: Error Event Source: MSExchangeIS Mailbox Store Event Category: Logons Event ID: 1022 Date: 10/2/2012 Time: 2:35:14 PM User: N/A Computer: xxxxxxx Description: Logon Failure on database "restore storage group\restore storage group" - Windows account xxxx\mlrs; mailbox /o=xxxxx/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=mlrs. Error: -1019 Client Machine: xxxxx Client Process: w3wp.exe Client ProcessId: 0 Client ApplicationId: Client=OWA == Any thoughts on what can be going on here. We have many 5 other storage groups in this exchange system with no issues. Only when i try to create new SG and mailboxes on these two new partitions. Additionally I have removed these partitions from my mailbox server, removed from our SAN, and have recreated on both exchange and SAN. Any help is greatly appreciated! Thanks! -Evan
October 2nd, 2012 3:59pm

Hi, Above event indicates that database page got corrupted due to hardware issue You may consider running Hard Repair, Defrag and Isinteg. to troubleshoot this issue. Please check below articles for more details: http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.6940.0&EvtID=476&EvtSrc=ESE&LCID=1033 http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=8.0&EvtID=476&EvtSrc=ESE&LCID=1033 Thanks, Simon
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October 3rd, 2012 10:58am

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