Exchange 2007 - Room Mailbox: How not to have it reply with a Tentative message?
Hi All,
I've created a new room mailbox in Exchange 2007. I have it managed by a delegate and the delegate is receiving and able to approve/decline the meeting requests.
The only behavior that I would like to change and I cannot figure out how is that the room is sending an immediate auto-response to the meeting organizer that indicates the calendar invite is tentative and has the following text:
Your request was received and is pending approval.
Is it possible to stop this auto response from going out?
March 10th, 2012 5:23pm
main parameter that interests us is AutomateProcessing
which allows
enabling or disabling calendar management on the resource mailbox. The three
possible values are:
None Both resource booking and Calendar Attendant will be disabled on
the mailbox. (Meeting requests will not be processed and stacked in the
inbox of room mailbox).
AutoUpdate This is the default value. The Calendar Attendant will
process meeting requests which will sit in the calendar of the room in a
"tentative state" waiting a delegate approval. (The meeting organizer will
receive only the decision of the delegate)
AutoAccept Resource booking will be enabled on the room mailbox. This
means that the room will take into account the policies for the incoming
requests (who can schedule.). (With automatic booking configuration, the
organizer will receive the decision of the room. Otherwise organizer will first
receive a message of recognition pending delegate approval).
http://blogs.technet.com/b/exchange/archive/2009/02/26/3407028.aspxSukh
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March 10th, 2012 8:40pm
You can follow Sukh to set for the room mailbox.
If you only don't want the room send an immediate auto-response to the organizer, you can use transport rule to have a try.
Thanks,
Evan Liu
TechNet Subscriber Supportin forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
Evan Liu
TechNet Community Support
March 11th, 2012 4:05am
Problem solved
Using the info from Sukh, I changed my AutomateProcessing
from AutoAccept to AutoUpdate.
When I did this, the "tentative" response from the room mailbox was no longer being sent out but the delegate no longer received any of the meeting requests to approve/decline.
I did some additional research and found that I was able to re-enable forwarding the requests to the delegate by setting up an Outlook profile for the room mailbox and going in to the "Delegate Access" section and checking the box next to "Delegate receives
copies of meeting-related messages..."
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March 14th, 2012 1:41am
Hi Evan,
I will be trying this out later today and will report back.
Thanks!
March 17th, 2012 4:00pm
Problem solved
Using the info from Sukh, I changed my AutomateProcessing
from AutoAccept to AutoUpdate.
When I did this, the "tentative" response from the room mailbox was no longer being sent out but the delegate no longer received any of the meeting requests to approve/decline.
I did some additional research and found that I was able to re-enable forwarding the requests to the delegate by setting up an Outlook profile for the room mailbox and going in to the "Delegate Access" section and checking the box next to "Delegate receives
copies of meeting-related messages..."
Free Windows Admin Tool Kit Click here and download it now
March 17th, 2012 6:45pm
Glad your issue has been resolved.
Thanks for sharing.
Evan Liu
TechNet Subscriber Supportin forum
If you have any feedback on our support, please contacttngfb@microsoft.comEvan Liu
TechNet Community Support
March 17th, 2012 9:36pm
Hello,
Any updates on this issue?
Thanks,
Evan Liu
TechNet Subscriber Supportin forum
If you have any feedback on our support, please contacttngfb@microsoft.com
Evan Liu
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
March 17th, 2012 10:17pm