Exchange 2007 - Resource delegate never receives forwarded meeting requests for approval
Thanks for the reply Fiona.
We've compared the differences and the only properties that are different on the one that's not working are:
DeleteSubject : False
AddOrganizerToSubject : False
We didn't think these would make a difference but could change them if you think that may help. For now I will try moving the mailbox to another database.
Creating a new one to replace may be problematic as it is a heavily used conference room. We may have to get creative if it comes down to that one, unless there's a way to backup and restore the events in a single resource room?
I'll keep you posted on the mailbox move.
Hi,
Thanks for the update. We may export the events to a PST file via Outlook export&import tool, or via the EMS cmdlet, and then import it to the newly created mailbox.
Refer to:
http://blogs.technet.com/b/exchange/archive/2007/04/13/3401913.aspx
Fiona Liao
TechNet Community Support
December 15th, 2011 6:35am
Thanks for the reply Fiona.
We've compared the differences and the only properties that are different on the one that's not working are:
DeleteSubject : False
AddOrganizerToSubject : False
We didn't think these would make a difference but could change them if you think that may help. For now I will try moving the mailbox to another database.
Creating a new one to replace may be problematic as it is a heavily used conference room. We may have to get creative if it comes down to that one, unless there's a way to backup and restore the events in a single resource room?
I'll keep you posted on the mailbox move.
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December 30th, 2011 8:13am
It appears that moving the mailbox to another store did not work.
December 30th, 2011 10:15am
Sorry for the late response.
No further questions. I think we need to rebuild the resource room and import the the events from the backed-up pst as you suggested. We just need to schedule downtime for this process. Thanks for all of your help.
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December 30th, 2011 3:43pm
We are running Exchange 2007 SP3 on Windows 2008 SP2.
We've used the following articles to attempt to resolve this issue without success:
http://blogs.technet.com/b/exchange/archive/2007/05/14/3402515.aspx
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/d2b2e42d-99c4-4b1f-9a03-c083963283ad/
http://social.technet.microsoft.com/Forums/en-AU/exchangesvradmin/thread/8dd9bb8f-2653-48af-8a0f-49dfd8bb6eb2
The resource room has the following properties:
[PS] C:\Users\wally\Desktop>Get-MailboxCalendarSettings indlgconf |fl
AutomateProcessing : AutoAccept
AllowConflicts : False
BookingWindowInDays : 180
MaximumDurationInMinutes : 1440
AllowRecurringMeetings : True
EnforceSchedulingHorizon : True
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed : 0
MaximumConflictInstances : 0
ForwardRequestsToDelegates : True
DeleteAttachments : True
DeleteComments : True
RemovePrivateProperty : True
DeleteSubject : False
DisableReminders : True
AddOrganizerToSubject : False
DeleteNonCalendarItems : True
TentativePendingApproval : True
EnableResponseDetails : True
OrganizerInfo : True
ResourceDelegates : {Contoso.com/Information Technology/Infrastructure/Wally}
RequestOutOfPolicy :
AllRequestOutOfPolicy : False
BookInPolicy :
AllBookInPolicy : False
RequestInPolicy :
AllRequestInPolicy : True
AddAdditionalResponse : False
AdditionalResponse : <DIV><FONT size=2 face=Tahoma></FONT></DIV>
The problem is the resource delegate (Wally in this case) never receives a forwarded meeting request for approval. Instead the calendar requests are automatically approved and nothing is delivered to Wally for approval.
If we make a brand new resource room to test with, the meeting request gets forwarded to Wally for approval.
What else can we check within Exchange/OWA to resolve this issue?
December 30th, 2011 4:37pm
Tried this
http://www.simple-talk.com/sysadmin/exchange/using-exchange-2007-for-resource-booking/Sukh
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December 30th, 2011 5:38pm
Hi there,
You may compare the outcome of Get-MailboxCalendarSettings for the working resource mailbox and the problematic resource mailbox to see if there is
any difference.
If all are the same, then I am suspecting the problematic resource mailbox is somehow corrupted, and I would suggest you move the mailbox to another
dababase or, create a new mailbox to replace it.
Hope it is helpful.
Fiona Liao
TechNet Community Support
December 30th, 2011 10:04pm
Thanks for the reply Fiona.
We've compared the differences and the only properties that are different on the one that's not working are:
DeleteSubject : False
AddOrganizerToSubject : False
We didn't think these would make a difference but could change them if you think that may help. For now I will try moving the mailbox to another database.
Creating a new one to replace may be problematic as it is a heavily used conference room. We may have to get creative if it comes down to that one, unless there's a way to backup and restore the events in a single resource room?
I'll keep you posted on the mailbox move.
Hi,
Thanks for the update. We may export the events to a PST file via Outlook export&import tool, or via the EMS cmdlet, and then import it to the newly created mailbox.
Refer to:
http://blogs.technet.com/b/exchange/archive/2007/04/13/3401913.aspx
Fiona Liao
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
December 30th, 2011 10:44pm
Is there any other question on this thread?Fiona Liao
TechNet Community Support
December 31st, 2011 1:33am