Hi Microsoft Exchange Server Experts, May I ask a few question about exchange 2007, We just upgrade our exchange 2003 to exchange 2007, We have some minor issue here: Outlook 2007 OOF is not working and there's no error message is prompted. we cannot determine what source of problem is that.. Outlook 2003 OOF is just working fine and we dont have experience error. Can I have an advice , cause my conclusion is exchange 2007 bug. Thanks! Cybermhac

Hi Microsoft Exchange Server Experts, May I ask a few question about exchange 2007, We just upgrade our exchange 2003 to exchange 2007, We have some minor issue here: Outlook 2007 OOF is not working and there's no error message is prompted. we cannot determine what source of problem is that.. Outlook 2003 OOF is just working fine and we dont have experience error. Can I have an advice , cause my conclusion is exchange 2007 bug. Thanks! Cybermhac

We just upgrade our exchange 2003 to exchange 2007, We have some minor issue here: Outlook 2007 OOF is not working and there's no error message is prompted. we cannot determine what source of problem is that.. Outlook 2003 OOF is just working fine and we dont have experience error. I got this error in autodiscover webpage ----------------------------------------------------------------------------------------------------------------------------- <?xml version="1.0" encoding="utf-8" ?> - <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> - <Response> - <Error Time="15:45:20.8868305" Id="412461893"> <ErrorCode>600</ErrorCode> <Message>Invalid Request</Message> <DebugData /> </Error> </Response> </Autodiscover> --------------------------------------------------------------------------------------------------------------------------

Hi Tell us how you setup your certificates for exchange 2007, using own CA or bought trusted root certificate? This behavior is because autodiscover doesn't work correctly Go to the link below and run a test and post the results in this thread so we can help you <cite>https://www.testexchangeconnectivity.com/</cite> Jonas Andersson MCTS: Microsoft Exchange Server 2010, Configuration | MCITP: EMA | MCSE/MCSA Blog: http://www.testlabs.se/blog

Hi Jonas, Thanks for the reply , certificate for exchange thru our own CA I have this following error in Autodiscover xml ----------------------------------------------------------------------------------------------------------------------------- <?xml version="1.0" encoding="utf-8" ?> - <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> - <Response> - <Error Time="15:45:20.8868305" Id="412461893"> <ErrorCode>600</ErrorCode> <Message>Invalid Request</Message> <DebugData /> </Error> </Response> </Autodiscover> -------------------------------------------------------------------------------------------------------------------------- in https://www.testexchangeconnectivity.com/ what kind test should I do? Thanks! cybermhac

Hi Run the test under Outlook Connectivity Tests; Outlook AutoDiscover Are you using single name or UC/SAN certificate?Jonas Andersson MCTS: Microsoft Exchange Server 2010, Configuration | MCITP: EMA | MCSE/MCSA Blog: http://www.testlabs.se/blog

Hi , I've used the result from this New-ExchangeCertificate -DomainName "mail.yourdomain.com" maybe it's UC/SAN ----------------------------------------------------------- Here's the result of the test Attempting to test Autodiscover for user5@cltpsj.com.ph Testing Autodiscover failed Test Steps Attempting each method of contacting the AutoDiscover Service Failed to contact the AutoDiscover service successfully by any method Test Steps Attempting to test potential AutoDiscover URL https://cltpsj.com.ph/AutoDiscover/AutoDiscover.xml Failed testing this potential AutoDiscover URL Test Steps Attempting to resolve the host name cltpsj.com.ph in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host cltpsj.com.ph could not be resolved in DNS Exception Details: Message: No such host is known Type: System.Net.Sockets.SocketException Stack Trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() Attempting to test potential AutoDiscover URL https://autodiscover.cltpsj.com.ph/AutoDiscover/AutoDiscover.xml Failed testing this potential AutoDiscover URL Test Steps Attempting to resolve the host name autodiscover.cltpsj.com.ph in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.cltpsj.com.ph could not be resolved in DNS Exception Details: Message: No such host is known Type: System.Net.Sockets.SocketException Stack Trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() Attempting to contact the AutoDiscover service using the HTTP redirect method. Failed to contact AutoDiscover using the HTTP Redirect method Test Steps Attempting to resolve the host name autodiscover.cltpsj.com.ph in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.cltpsj.com.ph could not be resolved in DNS Exception Details: Message: No such host is known Type: System.Net.Sockets.SocketException Stack Trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() Attempting to contact the AutoDiscover service using the DNS SRV redirect method. Failed to contact AutoDiscover using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.cltpsj.com.ph in DNS. Failed to find AutoDiscover SRV record in DNS.

Ok, if you're using a single name like... mail.domain.com you can use the commands below to set the correct properties Set-ClientAccessServer -Identity hostname -AutoDiscoverServiceInternalUri https://mail.domain.com/autodiscover/autodiscover.xml Set-WebServicesVirtualDirectory -Identity "EWS (Default Web Site)" -internalurl:https://mail.domain.com/EWS/Exchange.asmx Set-UMVirtualDirectory -Identity "UnifiedMessaging (Default Web Site)" -InternalUrl:https://mail.domain.com/UnifiedMessaging/Service.asmx Go to Exchange Management Console: Server Configuration => Client Access => OAB (Default Web Site) Properties: Internal URL: https://mail.domain.com/OAB Also, here's a nice link how to create the CSR in Exchange 2007 https://www.digicert.com/easy-csr/exchange2007.htm Jonas Andersson MCTS: Microsoft Exchange Server 2010, Configuration | MCITP: EMA | MCSE/MCSA Blog: http://www.testlabs.se/blog

Hi Sir Jonas, Thanks for the feedback, Is that command from above will resolve our issue for OOF in outlook 2007 or OWA 2007 to work? ... also I do isolate to : Here's the first scenario: I installed a fresh copy of outlook 2003 : OOF works fine 2nd scenario: I installed a fresh copy of outlook 2007: OOF not working and (no error display) 3rd scenario: I installed a fresh copy of outlook 2003: OOF works FINE then I do upgrade the outlook from 2003 to 2007 , and after the upgrade when I click the tools > out of office assistant i get the ff: error "Your outlook settings cannot be displayed, bec the server is currently blah blah blah" thanks! Martin

OWA 2007 was working from beginning? I hope :) These commands will solve the Outlook 2007 problem with OOF when using a "single name certificate" Jonas Andersson MCTS: Microsoft Exchange Server 2010, Configuration | MCITP: EMA | MCSE/MCSA Blog: http://www.testlabs.se/blog

Yes OWA 2007 was working , but when I turn on the OOF , it does not send automatic reply, also whenever I configured in outlook 2007 or OWA 2007 rules for autoreply it does not work. thanks! Will try the command soon.

What do you mean "is not working"? What do you see? Outlook 2007 looks for out-of-office data from Exchange Web Services. That's where you should begin your diagnosis, I think. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "Haptism" wrote in message news:a6c71be3-7710-4899-9c90-3a10c0554252... Hi Microsoft Exchange Server Experts, May I ask a few question about exchange 2007, We just upgrade our exchange 2003 to exchange 2007, We have some minor issue here: Outlook 2007 OOF is not working and there's no error message is prompted. we cannot determine what source of problem is that.. Outlook 2003 OOF is just working fine and we dont have experience error. Can I have an advice , cause my conclusion is exchange 2007 bug. Thanks! Cybermhac Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Run this in EMS = Test-OutlookWebServices and see if you get any errors.

Hi, Is 'cltpsj.com.ph' your internal domain name? Do you have firewall enabled on your Exchange 2007 Client Access server? If yes, disabling the firewall to check if this is causing your issues. The test results indicatad that Outlook cannot resolve the host name cltpsj.com.ph, I recommend you first try to ping the cltpsj.com.ph and see the result. To better understand the new AutoDiscover feature in Exchange 2007, highly recommend you read the following article: http://technet.microsoft.com/en-us/library/bb332063(EXCHG.80).aspx#HowTheADSWorks

Let me start from the Top. Are you using SSL?