Exchange 2007 - Message Tracking causes APPCRASH every time...
Single exchange server environment. - Windows 2008 Std. SP2 (virtual machine) - Exchange 2007 Std. SP3; Update Rollup 3-v2 - Hub Transport, Client Access, Mailbox, Unified Messaging roles installed When I try to run the Message Tracking tool on this Exchange 2007 server, I fill out the parameters, click 'Next', and it will error out with the following error: Exchange Troubleshooting Resolution Assistant has stopped working. (Below is the information from the 'details' section of this error dialogue box) Description: Stopped working Problem signature: Problem Event Name: APPCRASH Application Name: ExTRA.exe Application Version: 8.3.133.0 Application Timestamp: 4cc7daf0 Fault Module Name: mscorwks.dll Fault Module Version: 2.0.50727.4456 Fault Module Timestamp: 4c049ecd Exception Code: c0000005 Exception Offset: 00000000001fc672 OS Version: 6.0.6002.2.2.0.272.36 Locale ID: 1033 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 In addition to the above, 2 errors appear in the application event log: Log Name: Application Source: .NET Runtime Date: 7/8/2011 11:18:06 AM Event ID: 1023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: ecExchServer.eleycorp.local Description: .NET Runtime version 2.0.50727.4456 - Fatal Execution Engine Error (000007FEF7DEAEEE) (80131506) Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1023</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-07-08T16:18:06.000Z" /> <EventRecordID>273605</EventRecordID> <Channel>Application</Channel> <Computer>ecExchServer.eleycorp.local</Computer> <Security /> </System> <EventData> <Data>.NET Runtime version 2.0.50727.4456 - Fatal Execution Engine Error (000007FEF7DEAEEE) (80131506)</Data> </EventData> </Event> ----------------- And here is the 2nd error: Log Name: Application Source: Application Error Date: 7/8/2011 11:18:06 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: ecExchServer.eleycorp.local Description: Faulting application ExTRA.exe, version 8.3.133.0, time stamp 0x4cc7daf0, faulting module mscorwks.dll, version 2.0.50727.4456, time stamp 0x4c049ecd, exception code 0xc0000005, fault offset 0x00000000001fc672, process id 0x%9, application start time 0x%10. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-07-08T16:18:06.000Z" /> <EventRecordID>273606</EventRecordID> <Channel>Application</Channel> <Computer>ecExchServer.eleycorp.local</Computer> <Security /> </System> <EventData> <Data>ExTRA.exe</Data> <Data>8.3.133.0</Data> <Data>4cc7daf0</Data> <Data>mscorwks.dll</Data> <Data>2.0.50727.4456</Data> <Data>4c049ecd</Data> <Data>c0000005</Data> <Data>00000000001fc672</Data> </EventData> </Event> Any help in resolving this issue would be greatly appreciated. Thanks!
July 8th, 2011 12:36pm

Hi, 1. Try running Message tracking from Microsoft exchange Management shell. : get-messagetrackinglog -Recipients:recipient@DomainA.com -Sender "sender@DomainB.com" -Start "7/12/2011 12:45:00 PM" -End "7/12/2011 12:55:00 PM" |fl - make the required modification in the above command and try - Does this also fail? 2. What is the version of .net frame work installed on the server? .Net framework 4.0?
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July 12th, 2011 3:36am

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