Exchange 2007 - Free/Busy doesn't show correct information
I have tried researching this issue but haven't found a solution yet. We are currently running Exchange 2007 in our organization and all of the Outlook clients are 2007. We are trying to simply share each other's calendars to only view Free/Busy information. If we give a user Free/Busy Time permissions, the calendar does not provide any information on the authorized user's machine. We have tried the other settings but all of the calendar details are provided. Is this an Outlook or Exchange issue? We have been able to duplicate the issue across all machines within our organization, no matter which shared calendars we try to view. The Free/Busy Time setting is what we're after as employees don't want to share the details of their calendar. If anybody has any solutions, I would greatly appreciate some help! I know enough to poke around in the server but I don't know everything so please hold my hand a little bit with the steps. Thank you in advance!
June 14th, 2010 4:59pm

Using Outlook, each user can control the permissions on his calendar folder to specify what he shares. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "burowyako" wrote in message news:82f46f62-3f3e-4f4d-b60d-7a3e868053a6... I have tried researching this issue but haven't found a solution yet. We are currently running Exchange 2007 in our organization and all of the Outlook clients are 2007. We are trying to simply share each other's calendars to only view Free/Busy information. If we give a user Free/Busy Time permissions, the calendar does not provide any information on the authorized user's machine. We have tried the other settings but all of the calendar details are provided. Is this an Outlook or Exchange issue? We have been able to duplicate the issue across all machines within our organization, no matter which shared calendars we try to view. The Free/Busy Time setting is what we're after as employees don't want to share the details of their calendar. If anybody has any solutions, I would greatly appreciate some help! I know enough to poke around in the server but I don't know everything so please hold my hand a little bit with the steps. Thank you in advance! Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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June 14th, 2010 11:48pm

Hi, That should be Outlook issue. Whether all users have this issue or just certain user? Please try to use PFDAVAdmin tool to check the permission that you granted. Thanks Allen
June 15th, 2010 2:52am

Thank you for your replies. I understand that you can set the permissions in Outlook. The problem is that either all of the calendar details or none of the details are shared depending on which options I choose. The Free/Busy option does not share any information as it should share the free/busy time in the calendar (which is what I'm after). Allen, all of the users are having the issue as of right now, no matter who shares the calendars or who we authorize to view them. We're trying to share a few calendars within our organization but don't want to do so until we can prevent other people from seeing the fully detailed schedules. I ran the PFDAVAdmin Tool but wasn't exactly sure what needed to be done. Can you possibly guide me through it? I was able to pull up a mailbox to modify the calendar permissions but do those rights apply to all shared calendars? We would ultimately like to allow certain users to modify certain calendars but only view free/busy information for others if that makes sense. Thank you again for your help!
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June 16th, 2010 2:35pm

Please explain what you mean by "The Free/Busy option does not share any information". What are doing and what do you see? If you don't see any free-busy data, then permissions may not have anything to do with your problem. Outlook 2007 accesses free-busy data through web services, so PFDAVAdmin wouldn't do much to help you diagnose the problem. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "burowyako" wrote in message news:d21300b6-5fa5-48f5-a16e-78e90b4c2065... Thank you for your replies. I understand that you can set the permissions in Outlook. The problem is that either all of the calendar details or none of the details are shared depending on which options I choose. The Free/Busy option does not share any information as it should share the free/busy time in the calendar (which is what I'm after). Allen, all of the users are having the issue as of right now, no matter who shares the calendars or who we authorize to view them. We're trying to share a few calendars within our organization but don't want to do so until we can prevent other people from seeing the fully detailed schedules. I ran the PFDAVAdmin Tool but wasn't exactly sure what needed to be done. Can you possibly guide me through it? I was able to pull up a mailbox to modify the calendar permissions but do those rights apply to all shared calendars? We would ultimately like to allow certain users to modify certain calendars but only view free/busy information for others if that makes sense. Thank you again for your help! Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
June 19th, 2010 11:44pm

When someone's calendar is shared and we give a person the Free/Busy time permissions, the shared calendar is nothing but blank when it's viewed. If we give someone the Full Details permissions, we can view the shared calendar and all of its contents. So, it's working partially but the Free/Busy time just doesn't work as it should and that's what we're after. Any other thoughts?
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June 21st, 2010 11:51am

On Mon, 21 Jun 2010 15:51:52 +0000, burowyako wrote: > > >When someone's calendar is shared and we give a person the Free/Busy time permissions, the shared calendar is nothing but blank when it's viewed. If we give someone the Full Details permissions, we can view the shared calendar and all of its contents. So, it's working partially but the Free/Busy time just doesn't work as it should and that's what we're after. Any other thoughts? Are the calendar event marked "Private"? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
June 21st, 2010 9:52pm

Please explain what you mean by "view". Where? -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "burowyako" wrote in message news:37e38e53-819c-4f89-8a8b-07c6f132b957... When someone's calendar is shared and we give a person the Free/Busy time permissions, the shared calendar is nothing but blank when it's viewed. If we give someone the Full Details permissions, we can view the shared calendar and all of its contents. So, it's working partially but the Free/Busy time just doesn't work as it should and that's what we're after. Any other thoughts? Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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June 23rd, 2010 9:21pm

I'm having the EXACT same issue. What burowyako means is that when I authorize someone to view my calendar giving them read permission to free/busy time ONLY, the authorized person can open my calendar but where there should be appointments that say "BUSY" there is nothing. If I give the authorized user reviewer permissions they can open the shared calendar and see full details of the appointments that have been scheduled. The end result is to get them to the point where they will see "BUSY" in the scheduled appointment slots using the read permission for free/busy time. We do not want the authorized user to see the details of the appointment. This under the permissions for the shared calendar. Weird this is in OWA the user can see "BUSY" when accessing the calendar that way but not with the Outlook 2007 client.
May 9th, 2012 4:37pm

Try upgrading your Outlook 2007 clients to SP2.
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May 9th, 2012 4:51pm

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